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TripAdvisor Traveller Rating
Based on 1917 reviews

Read more about this Hotel


Situated in the middle of Playa del Ingles, this adult only hotel is for those who like to be within short distance to the hectic nightlife and a wide range of activities this resort has to offer. Since its opening, the Neptuno hotel has a long tradition of welcoming tourists to the island. The atmosphere is familiar and a great percentage of the guests are repeated clients. Next-door guests will find Yumbo shopping centre with its shops, restaurants and bars.

##Adults Only Hotel##

How far is the nearest beach?

Located 900m away

Distance from Airport

This hotel is located 30km from the airport


The hotel offers 171 comfortable exterior rooms, of which, all are equipped with air conditioning, complete bathroom including hairdryer, flat screen satellite television, direct dial telephone, three music channels, electronic locks, tea and coffee making facilities, electronic safe, a mini bar and furnished balcony.

Superior Rooms are superior due to the extra services included, such as slippers, bathrobe and other pleasant extras.

Food & Drink

Restaurant Nautilus offers an excellent buffet for breakfast from 08:00 - 10.30, and from 18:30 - 22:00. Guests can enjoy a delicious dinner buffet with a wide variety of cold and warm international dishes. For lunch, the snack restaurant, La Sirena offers various Spanish and International dishes with an a la carte service. Twice a week guests can also enjoy a thematic lunch, which is either barbecue or paella. In the Bar Sotavento guests can have the chance to enjoy exotic cocktails and other drinks in a nice and elegant atmosphere.

All Inclusive Food & Drinks

The AI programme consists of breakfast, lunch and dinner. Breakfast & dinner are buffet style, served in the main restaurant; lunch is served A la carte at the snack bar from 13:00-16:00 (or grill items). Locally & international produced alcoholic & non-alcoholic drinks like soft drinks, hot beverages, liqueurs (reservas excluded), spirits, house wine, beer and Spanish champagne are served at the pool bar (10:00-18:00), the pool bar snack grill (13:00-16:00), the salon bar (18:00-02:00) and the Nautilus restaurant (18:30-22:00).

Sports & Entertainment

There is a swimming pool (heated in winter) and water-shoot. The sunbeds and shades are free of use on the terrace. The hotel has a brief daily and nocturne programme of activities. At night you can enjoy a drink in the piano bar and two to three times a week there are professional shows.

Facilities & Services

Some of the facilities that the hotel can provide to its guests are 24 hours reception, conference room seating up to 60 people, fitness for free, money exchange, laundry service, medical assistance, free shuttle bus to the beach, free WiFi in lobby area, car rental and commercial area.


  • 24 Hour Reception
  • Air Conditioning
  • Air Conditioning in public areas
  • Bar
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Gym
  • Hairdryer
  • Internet Access
  • Laundry Service
  • Library
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Shops
  • Spa
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Tea/Coffee Making Facilities
  • Telephone
  • Terrace
  • TV Lounge
  • Wifi