Latest Travel Updates

ATTENTION: CUSTOMERS WITH THOMAS COOK FLIGHTS

Thomas Cook has gone into administration, and as a result all flights with Thomas Cook have been cancelled.

If you have an On the Beach booking that includes a Thomas Cook flight, please note that we are currently contacting all affected customers by email with further details regarding their booking.

Please read your email for further details and next steps, or visit our Thomas Cook holidays page for more information.


Foreign Travel Advice

Customer safety is a priority for us and to help make sure that your holiday runs as smoothly as possible, we recommend visiting www.gov.uk/foreign-travel-advice to keep up to date with the latest travel news in your chosen destination.

Reports of fake On the Beach holiday representatives

It has been brought to our attention that a small number of individuals in select Eastern Mediterranean resorts have been falsely impersonating reputable online travel agencies, including On the Beach. These individuals often wear On the Beach branded t-shirts and claim to be in-resort holiday representatives working on our behalf.

On the Beach is an online travel agency, which means that we don’t have high street stores or any in-resort reps – which is one of the reasons we’re able to keep our costs so low. We are continuing to monitor the situation with our resort partners, and provide an in-resort support team during office hours and a 24/7 support service for emergencies