Contact Us

Existing bookings

To contact us about an existing booking, to make a change to a booking or make a payment, you can do so via the section of our website.

If you need to speak to someone in our contact centre regarding a confirmed booking, please call 0161 509 3700.

In-resort support

We provide in-resort support during office hours and a 24/7 support service for emergencies.

The phone number is on your booking confirmation paperwork (sent to you by email).

Insurance queries

Please refer to your insurance documentation (sent to you by email) for contact details.

Book by Phone

We’re an online travel agent, so the simplest and quickest way to book is via our website or app.

Alternatively, if you would like to book over the phone then please call our Sales team on 0871 474 3000.

Calls to this number are charged at 13p per minute plus network rates.
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