Contact Us

Existing bookings

To contact us about an existing booking, to make a change to a booking or make a payment, please go to .

In-resort support

We provide in-resort support during office hours and a 24/7 support service for emergencies.

The phone number is on your booking confirmation paperwork (sent to you by email).

Insurance queries

Please refer to your insurance documentation (sent to you by email) for contact details.

Book by Phone

We’re an online travel agent, so the simplest, quickest way to book is via our website or app.

For large or complicated bookings, If you need any help over the phone please call the number displayed at the top of the screen on the search results pages.

Click for latest travel updates