Know before you go

Slowly but surely, restrictions are being lifted and destinations are opening up again, and there's a feeling in the air that beach holidays are well and truly back. And, if we're being honest, nobody is more excited about that than us!

However, as much as we're all looking forward to that first dip in the ocean (and that long-awaited cocktail at the beach bar!), there are some things that are worth knowing before booking a holiday. Things are going to be quite different for a little while, and it's so important that you get organised before you fly.

Not to worry though, we're here to help. Here are some key things to remember.

• Check your destination's entry requirements
• Ensure all relevant passenger locator forms are filled out
• Check your passport's validity




You can find out more info of what you need to do before you jet off on your jollies on our COVID FAQs page or check out our handy guide to preparing for your holiday.

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How can I show that I am fully-vaccinated?

The best way to show your vaccination status is to use the NHS app, but requirements vary for each destination.

Click for more information on how to show your vaccination status.


Please note that different destinations may require different forms of proof with regards to vaccination status, therefore some regions may not accept the NHS App as proof. Please check the FCDO website to find the specific requirements for your destination.

The NHS App holds your personal medical information, including your vaccination status. The app presents you with a unique QR code which you can then share when required at the airport, giving you peace of mind when you travel.

The NHS App is free to download, and is available from all app stores – simply search ‘NHS App’. Please note that this is a different app to the NHS COVID-19 App, which you might be used to using when you’re out and about.

Once you’ve downloaded the app, simply follow the on-screen instructions to link your own NHS details.

In order to verify your identity you may be asked to provide photographic evidence of your ID, such as a driver’s license or passport, and it may take up to 24 hours for this to be verified – so be sure to get set up in plenty of time before you travel!

Once verified, your personal vaccination status is available to view via the app, and a personal, unique QR code is generated for you to share at the airport.

It’s important to remember that ‘fully-vaccinated’ means that 14 days have passed since your second vaccination.


The latest travel advice for every destination can be found on the Foreign, Commonwealth and Development Office website. You can sign up for alerts to let you know if advice changes for your holiday destination.

Please note that you may also be required to take a COVID-19 test before travelling to England from abroad. More information on this is available on the government website.

Do I need a COVID-19 test?

Many countries will still require you to get tested for COVID-19 before you travel. Visit our Covid-19 destination updates for more details on your specific destination.

Click for more information about COVID-19 tests

We recommend that you:

• Give yourself plenty of time to plan and check your destination’s entry requirements. These may also include filling out a form per passenger.
• Note that the details about when to take your test - and what type of tests are accepted - may differ from country to country.
• Understand that it’s your responsibility to meet entry requirements; if you don’t, you may not be able to board your flight.
• Understand that if you test positive on arrival in your chosen destination, you may need to self-isolate until you receive a negative test.

The latest travel advice for every destination can be found on the Foreign, Commonwealth and Development Office website. You can sign up for alerts to let you know if advice changes for your holiday destination.

Please note that you may also be required to take a COVID-19 test before travelling to England from abroad. More information on this is available on the government website.



Planning for your holiday

What happens if my chosen hotel is unavailable?

It is our responsibility to make sure that your holiday goes to plan, and that you and your fellow holidaymakers are looked after for the duration of your stay. Therefore, if – for any reason – your chosen hotel is unavailable, we will look to find you a suitable alternative, to the same or better standard and we will be in touch if this is the case.

What new health and safety measures are airports and airlines implementing?

From the moment you arrive at the airport, your wellbeing comes first. New measures have been introduced, such as readily available hand sanitiser stations throughout airports, and all planes will be disinfected thoroughly between each flight. At some airports you can even pre-book security slots to avoid the queues.

Although rules regarding face coverings have been relaxed, many, countries, airlines and airports still require masks. It is recommended that you check your individual airlines and destinations requirements before you fly.

What can I do to protect myself while I'm away?

The health and safety of our customers is our number one priority. The best way to protect yourself while you enjoy your holiday is to continue to follow advice from the World Health Organisation and the Foreign and Commonwealth Office.

What happens if I catch the virus on holiday?

If you or a member of your party tests positive for COVID-19 before you are due to return to the UK, please contact your insurance provider immediately. If you have an On the Beach travel insurance policy please see our dedicated FAQs page for a complete breakdown of your coverage.

Additionally, we ask that you always comply with instructions given to you by the local health authorities. For the latest advice please visit the FCDO website.

What happens if there is an outbreak whilst I am away?

You can find up to date information on the FCDO website.

I have transfers arranged whilst on holiday - what safety measures will be put in place?

Our transfers partner has put together this useful guide highlighting the precautions and safety measures that they are taking to ensure your wellbeing whilst abroad.





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