Coronavirus FAQs

On Wednesday 15th December all countries were removed from the Red List.

From 4am on 18/03/2022, all UK travel restrictions for vaccinated and unvaccinated passengers have ended.

Don't forget to check the entry requirements of the other destinations as restrictions may still apply. Please visit the Foreign, Commonwealth & Development Office Website for the most up-to-date information on entry requirements as well as local destination restrictions.

If you have concerns about quarantine or testing requirements we may be able to change the dates on your booking. Please see the 'Can I change the dates on my booking?'' question in the 'General' category below for further instructions.

Our phone lines are open Monday-Saturday 9am-4pm, and our colleagues in our contact centre have been busy speaking to customers, particularly those whose travel is most affected. In addition to these core hours we are working Monday-Friday 8am-6pm answering questions and sending messages to customers who are looking for clarification on any upcoming holidays. Please be patient as we will contact all affected customers.