FREE COVID-19 tests
We’re offering FREE COVID-19 tests to all of our customers travelling to Spain (inc. Canaries and Balearics), Greece or Cyprus before 31st October 2022. Bookings must be made before the end of October 2021, at least 10 days in advance of travel. Offer only applies to residents of Mainland England, Mainland Scotland, Wales and NI.
The New Travel System
On Monday the 4th of October the traffic light system for travel changed. The government announced that this system will now be The New Travel System. Destinations are no longer categorised into Green, Amber or Red but instead are classified as Red List Countries or Non-Red List Countries. This change is designed to make travel regulations easier to understand whilst also reducing quarantine and testing for fully-vaccinated travellers.
The current ratings will be in place for the next 3 weeks, after which they will be reviewed every 3 weeks, based on the latest Coronavirus data from each destination.
If you have concerns about quarantine or testing requirements we may be able to change the dates on your booking. Please see the 'Can I change the dates on my booking?'' question in the 'General' category below for further instructions.
Getting in touch
Our phone lines are open Monday-Saturday 9am-4pm, and our colleagues in our contact centre have been busy speaking to customers, particularly those whose travel is most affected. In addition to these core hours we are working Monday-Friday 8am-6pm answering questions and sending messages to customers who are looking for clarification on any upcoming holidays. Please be patient as we will contact all affected customers.
If you've got a question about how COVID-19 can affect your holiday, we've got the answer. Click the categories below to read more.
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