11 Aug 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
The lively tourist part of Santa Susanna is very close, with plenty of shops for food and souvenirs and places to eat out in the evening. If you really want to relax then use the handy bus service – free for hotel guests – running to and from the beach and town. Santa Susanna Resort will appeal to families who want a relaxing, affordable break in sunny Spain. Children will love the kids' pool, playground and mini club, with activities and entertainment such as swimming lessons, water games, mini disco and loads more.

How far is the nearest beach?
The closest beach to the hotel is situated 1000m away.

Distance from Airport
Your hotel is situated 45km away from the airport.

Rooms
All of the rooms come with an en suite bathroom, a telephone, satellite/ cable TV, a mini-fridge (additional fee payable), a hire safe and a balcony (economy rooms without balcony). Cots available (payable directly to the hotel).

Food & Drink
Head to the hotel restaurant for delicious buffet breakfasts, lunches and dinners. The hotel operates an All Inclusive option which includes all three meals, including any wine, beer, mineral water and soft drinks served during them. Should hunger strike between meals, a range of hot and cold snacks is available at the snack bar in the pool area from 10.30am to 12.30pm and again between 3pm and 6.30pm. Tea, coffee and biscuits are available between 4pm and 5pm. Children can enjoy unlimited free ice cream from 11am to 10pm. Locally produced alcoholic and non-alcoholic drinks are served at the bar from 10am to midnight.

Sports & Entertainment
Guests may make use of the snack bar and the sun terrace with loungers and parasols laid out ready for use. Guests may also relax with a refreshing massage. It is possible to play billiards and sports enthusiasts may pay a visit to the in-house gym. There is an entertainment programme for chi

   

TripAdvisor Traveller Rating

Based on 1657 reviews
 

Rude barmen, cold food

2 August 2015

arrived later than expected due to delay at Barcelona airport . All inclusive finishes at midnight, which is normal but at 12 .05 after checking in with 3 children we had to pay for drinks although...

arrived later than expected due to delay at Barcelona airport . All inclusive finishes at midnight, which is normal but at 12 .05 after checking in with 3 children we had to pay for drinks although had we arrived on time we would have been entitled to dinner as well as a drink. We asked for water for the children and were directed to a vending machine at a cost of 2 euros ! Bar staff, one in particular was very rude when we got confused with the card system on the first day. Rooms clean but dated, cleaning staff very helpful. Food very repetitive and usually only lukewarm. Only good thing about this hotel is the location. More 2 star than 4. Will not be returning.

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Been once wouldn't go again !

2 August 2015

Stayed at the Santa Susanna Resort between the 22 & 29 July 2015. It was a last minute booking and a cheaper all inclusive compared to others we looked at. We stayed in a family room as there were...

Stayed at the Santa Susanna Resort between the 22 & 29 July 2015. It was a last minute booking and a cheaper all inclusive compared to others we looked at. We stayed in a family room as there were 4 of us and its fair to say with a double and two single beds in the room the space is very limited. On a plus point they are cleaned daily with fresh towels provided. That unfortunately is were the plus points end. On arrival we were stung for a local tax which amounted to 10.50 Euro's. We had to pay 30 Euro's for a safety deposit box (10 Euro's refundable on return of key). The rooms are unbearably hot yet the hotel charge 60 Euro's for the hire of a fan (disgraceful).Didn't pay it. There is a TV in the room but the remote to work it cost 30 Euro's. An iron costs 4 euro's for 30 minutes. Everything at this hotel comes at a price. They even charge you 1 Euro to weigh your cases on departure (that's 1 Euro per case). As for the hotel well...If you have low standards then it will suit. I don't buy its only a 3 star, there are other 3 stars in the resort that are much better. The walls are paper thin and unless you are stone deaf you can hear everything either side and above you. Snoring coming from adjoining rooms a particular nuisance. We had constant issues with our door lock which needed reprogramming umpteen times before a new lock was eventually fitted on our 5th day. The defective lock meant we sometimes couldn't enter our room and sometimes couldn't leave without leaving our room insecure. I would estimate I reported this problem over a dozen times. The hotel seems to be a magnet for families with small children and there are lots of them. My children are teenagers now but I didn't bring mine up to be unruly and unsupervised likes most in the hotel. If you have an intolerance to noisy kids without manners I would highly recommend avoiding this hotel. There was a fight around the pool one day as rival parents bickered over the behaviour of their respective off-springs! If you like to sunbathe the hotel do provide plenty of sunbeds but the spaces around the pool are set out poorly which prevents the sunbeds from being laid out. So most of them just remain stacked all day. We found ourselves going to the beach on a couple of occasions just to sunbathe before we cottoned on to the fact that everyone else puts towels out before breakfast which is tolerated by the hotel. By the way the cost of sunbeds on the beach is 6 Euro's each which is pretty costly for a family of four! In addition the beach is plagued by swarms of beach sellers such as Africans selling counterfeit gear and Thai females selling massages. Pain in the backside is an understatement. The dining room is too small and the tables are just not big enough. It is like a cattle market with a lot of the food repeated daily. By the 4th day I dreaded visiting the dining room. No one controls the kids and they are free to choose and waste food at random. I presume they are born of parents who are viewers of Jeremy Kyle or have appeared on his programme! To cap it all we had a room at the rear of the hotel. The rear of the hotel overlooks a locals property which has a small holding. 4 dogs roam free and bark constantly and throughout the night. Just what you need when you are stuck in a cramped room with no air conditioning, suffering from sun burn whilst trying to sleep over the competing noise of snoring and barking. Splendid. In summary an hotel more suited to those on a weekend stay - stag or hen parties. If you have standards and enjoy a bit more comfort look elsewhere. Santa Susanna is a decent place and if I returned I would look to book in one of the hotels nearer the beach which are close to all the bars and restaurants.

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Great family destination

2 August 2015

My family and I visited Santa Susanna the last week of July. I was very impressed with the layout of the town with the beach and main strip of resturants/shops opposite each other (a 5 min walk from...

My family and I visited Santa Susanna the last week of July. I was very impressed with the layout of the town with the beach and main strip of resturants/shops opposite each other (a 5 min walk from beach to main street.) Very clean with great transport links. (Train, taxis, bus all available.) Close to surrounding towns to head somewhere different for an afternoon. Barcelona only 1 hour away on a bus. Bars and resturants are family friendly and reasonably priced. I'll certainly make a point of returning in the future.

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well worth the money

1 August 2015

i stayed here with my husband 8th-15th july.i would definatly recomend this hotel for a cheap all inclusive holiday. i dont know what people are complaining about if you want 5 star then pay 5 star...

i stayed here with my husband 8th-15th july.i would definatly recomend this hotel for a cheap all inclusive holiday. i dont know what people are complaining about if you want 5 star then pay 5 star prices. the food was lovely. the drinks were ice cold everytime with plenty of choice. the rooms were a little dated but spotlessly clean with clean towels and sheets everyday. all the staff worked really hard. so if youre on a budget this hotel is well worth the money.

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Facilities

  • 24 Hour Reception
  • Air Conditioning in public areas
  • Bar
  • Buffet Breakfast
  • Buffet Restaurant
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Gym
  • Hairdresser
  • High Chairs
  • Internet Access
  • Iron
  • Jacuzzi
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Kitchen Facilities
  • Landscaped Gardens
  • Laundry Service
  • Lifts
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Safety Deposit Box
  • Satellite TV
  • Shops
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Terrace
  • TV Lounge
Click on a beach below for more information