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The Puerto Palace is located to the north of Tenerife, in a quiet area that is only a ten minute walk from the centre of Puerto de la Cruz. This town offers the traditional feel of a fishing village with an updated cosmopolitan twist. The hotel has enviable views across the Orotava Valley and would be an ideal place to stay for couples, families and friends alike.

How far is the nearest beach?

The nearest beach is located 1km from the hotel.

Distance from Airport

Tenerife North Airport is situated 27km from the hotel, and Tenerife South Airport is approximately 98km away.


The building has four floors, with 290 rooms. Guests can choose from Single, Double or Triple Rooms, or even opt for a luxurious Junior Suite. Each accommodation type includes a bathroom, a balcony or terrace, air conditioning, a satellite TV, a telephone, a mini bar (charges apply), a hire safe and FREE Wi-Fi.

Food & Drink

The main restaurant serves buffet-style breakfasts, lunches and dinners, as well as show cooking. The Pool Bar and the Lobby Bar offer a wide variety of alcoholic and non-alcoholic drinks.

Sports & Entertainment

The hotel landscape features a seawater swimming pool with a waterfall, a children’s pool, a heated pool for winter, a Jacuzzi and a rooftop naturist area with a swimming pool and a Jacuzzi. Sports facilities include tennis, mini golf, volleyball, a gym and bowls. An entertainment programme offers live music, international shows and an extensive recreational activity programme. Some amenities may require local charges.


  • 24 Hour Reception
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Archery
  • Bar
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cots (On Request)
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Golf
  • Gym
  • Hairdresser
  • Hairdryer
  • Heated Swimming Pool
  • Internet Access
  • Jacuzzi
  • Kids Pool
  • Landscaped Gardens
  • Laundry Service
  • Library
  • Lifts
  • Luggage Storage
  • Mini Golf
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Restaurant
  • Rifle Shooting
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Spa
  • Sport Facilities
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Whirlpool
  • Wifi