8 Aug 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
The complex is situated on a hill in the south of Tenerife offering some of the best views of Playa de las Americas, Costa Adeje, La Gomera and the Atlantic Ocean. There are various bars and restaurants close to the beach and if you don’t want to walk then we have a courtesy bus which takes our guests to the Torviscas beach and the San Eugenio shopping centre. Athough the Lagunas Park is classed as Las Americas its very close to the border of Costa Adeje meaning you have the benefit of 2 great resorts on your doorstep .

On the Beach view the Laguna Park 2 as a fantastic "cheap and cheerful" hotel for those groups, couples and families looking for a lively holiday.

How far is the nearest beach?
Located 1.5km from the hotel

Distance from Airport
Reina Sophia is located 16km away from the hotel.

Rooms
Studio - Designed to be a functional space with kitchen and bedroom all in one.Spacious studios of 28m2 with separate bathroom. 2 single beds
Open plan kitchen, microwave, refrigerator, and equipped with basic utensils, Bathroom with bath, Balcony or terrace, Telephone for internal use kettle*, Satellite TV*, Safe box *. * Additional local charge

1 bedroom apartment - Designed to be a functional space. Spacious 40m2 apartments with living room, separate bedroom and bathroom. 2 single beds, 1 sofa bed, Open plan kitchen, microwave, refrigerator, and equipped with basic utensils, Bathroom with bath or shower, balcony or terrace, Telephone for internal use, kettle* Satellite TV, Safe box, *Additional local charge.

Food & Drink
If you'd prefer to dine within the resort complex, you're in luck, as there are three different but equally great restaurants to choose from:

El Chorro - El Chorro is situated in the pool area and offers a variety of snacks, pizzas, paella, sandwiches, ice cream and much more. It's a great little area where you can feast on delicious food without leaving the pool – or the sun!

La Rotonda - Buffet restaurant La Rotonda offers a fantastic range of hot dishes, salads, desserts, breakfasts, and an excellent wine list. It also affords diners beautiful views of the ocean and La Gomera Island.

El Rincon - For delicious dinner in a great atmosphere, look no further than El Rincon. International cuisine, special menus, children's dishes, grills, desserts, and a fabulous wine list, as well as a twice weekly barbeque, are complemented by nightly live entertainment and international performances.

Sports & Entertainment
One of Laguna Park II's best features is its enormous swimming pool area which has a children's section' completed with extensive sun terraces and sun beds. If you like to keep active, take your pick from a wide range of recreational facilities. A programme of daytime activities and evening entertainment is organised by the resort's entertainers.There is also a Children's Playground, Disco, Games Area, Mini Golf, Multi-sport court, Pool Table, Children's swimming pool, Outdoor swimming pool, Table tennis, Tennis courts, Badminton.

Useful Information
As this complex is located on a hill side, it may not be suitable for wheelchair users, or anyone with walking difficulties. The resort centre is 2km away, a selection of bars and restaurants just 800m away.

   

TripAdvisor Traveller Rating

Based on 2017 reviews
 

You get what you pay for!

31 July 2015

We visited the Laguna Park 2 from the 23rd to the 30th July. There was a large group of us. 6 adults and 4 children. We arrived In the middle of the night, about 2am. 8 of us came together and 2 got...

We visited the Laguna Park 2 from the 23rd to the 30th July. There was a large group of us. 6 adults and 4 children. We arrived In the middle of the night, about 2am. 8 of us came together and 2 got there around 2 hours before us due to being on a different flight. Our rooms were ready on arrival. We were given our keys shown where we were on a map and told the basics on timings etc. We arrived in our rooms with 2 sleepy children, we had been placed next door to my sister in law and her family which was good. Our apartment was in row I we were in quite a good position and overlooked the pool.unfortunately we were greeted with a rather large cockroach in the bathroom. This then led to a very hot night as no aircon and we didn't want to leave the windows and doors open Incase we ended up with more unwelcome guests. However this ended up not being the case. The second night we ended up leaving the bedroom door open as it was unbearable. Luckily we didn't have anymore cockroaches throughout our stay or any other creatures! The next morning after breakfast we finally found the other 2 from our party after reception refused to tell either of us about the other. Luckily they were only actually 2 doors down from us so we were all relatively close to each other! At the pool they neglected to tell us that you have to que up for the parasols if you want any shade and also for the sunbed mats. If it definitely advisable to get in the que around 8.45 as it does build up and everything runs out very quickly however there doesn't seem to be a set time that the lifeguard turns up to dish them out. He arrived any time between about 9.10 to 9.45 so you could be queuing for around an hour on some days! It is worth gettin the parasols though and you will need to search out some bases around the sun beds as they are not provided, it's worth getting them when you put your towels on your beds, we normally did this around 7.30am. Try and get the blue beds if possible if not try and get mats when queuing for parasols. The sunbeds are the most uncomfortable beds I've ever been on, all of the backs have either been glued down or the stand is broken so they only stay in the laying position. To be honest most things are broken in this hotel, the parasols you que for are awful they are all broken and old and don't stand in the base properly! One gust of wind and they go flying! The lifts are constantly out of order which is a pain with a buggy as there are a few lots of stairs. The hill is bearable, I am quite fit and I only struggled walking up there in the midday heat! But you only need to walk up the hill for reception or the bar in the evening (providing your room is not at the top)' The food was mostly awful it did get slightly better as the week went on, and there were a few edible meals but the kids definitely lived on chips and pasta all week as there was nothing else for them! The fresh food was always nice I.e the salad bar and fruit. However I would definitely not go all inclusive again, try half board and get dinner in town. The staff in the restaurant couldn't cope with the demand, cutlery and glasses ran out constantly and would take ages to be refilled, food ran out and wouldn't be refilled for a while either! The harbour is just down the hill, we walked one night and it took around 20 mins however in a taxi it took about 10 and only cost between 4-6 euros. Along the beach is beautiful there are lots of lovely restaurants, shops and lots of bars. If you walk all the way along there is a McDonald's and lots of fantastic bars on the actual beach. Just beware of the street sellers, the men selling the watches and sunglasses will normally leave you alone once you say No, but the hair braiding women are awful they can be aggressive and rude and will pester you continuously. You have to be firm and not entertain them. The Chinese women selling the flashing wands etc are also a pain and will try and encourage the children to take them off of them or wave them in the kids faces! The evening entertainment was a laugh, Jorge the entertainer works his socks off bless him. He works hard during the day setting up pool volleyball and water polo and gets the kids up for mini golf etc. he then starts again at 20.30 for the kids disco and does things like face painting and balloon modelling for the kids. He then does bingo at 21.30 which is a laugh and plays a few silly games after. Different nights have different themes or shows. We went to only one of the animal shows but I think there a 3 each with a different type of animal. The one we went too had snakes and a lizard. They don't do much other than showing the kids the animals and let them stroke them. They then charge 10 euros for you to have a picture holding the snake! The all inclusive drinks stop serving at 22.30 and they are very strict on this. They will also only serve you 2 alcoholic drinks per person at the bar, so with having a large group of 6 adults this was a pain! Especially as around 22.00 the bar was packed and it would take a good 10 mins to be served. Most of the staff were rude and unhelpful. We lost a bag when we first arrived on the transfer coach, the receptionist was rude and so unhelpful my husband decided to just go to the police (we did actually need the police report for the insurance but they didn't know that) once he'd done that she did become a bit more helpful but surprise surprise our bag was never located ( it contained 2 iPads!) The police were also useless. My husband made a statement over the phone for our insurance, they told him he would have to come to the station just too sign the statement and show his passport. He went to the station at 8am in the morning and was told they were too busy and didn't have time for him! Unfortunately this was the day before we left so we didn't get the report! The hotel on the whole was kept clean and our rooms were cleaned every other day, the beds were awful, very hard and uncomfortable. The small bed for one of the kids was broken so they both ended up sleeping on the sofa bed top to tail! The towels were replaced every other day but a few times they took the towels and forgot to give us new ones! Or they would give us 2 between 4 of us. However a quick call to reception and they would bring some up a couple of hours later. The pool was fantastic, it is a salt water pool but is very clean and the kids loved it! There is a small kids pool and another round pool the other end with bridges over the middle leading to the bar. There is a lifeguard there between 10-6 he isn't particularly great but does keep an eye on things. Although as soon as he's gone and the red flag goes up lots of kids (Spanish and English) climb up on the bridge and jump off which is quite dangerous! The pool bar serves drinks whilst the pool is open and you can get chips, tuna/ham and cheese sandwiches and tubs of ice cream throughout most of the day on the all inclusive. There are a few bits behind the bar you can also pay for. The pool toilets were disgusting, they were cleaned about once a day and often ran out of toilet roll. One clever sole thought they were hilariously funny in the men's toilets by putting all the rolls down the toilet for a few days running, but obviously this wasn't the hotels fault! All in all the hotel had a few good points but lots of bad points, but the main thing was the pool was clean and had no faults with it! If you are looking for a real cheap holiday with no expectations then Laguna park 2 would be ok? But there is no point in going all inclusive as its a waste. We still had a fantastic holiday because it is what you make it at the end of the day! Tenerife is a lovely island and we would definitely come back one day however we would never come back here and I would not recommend it to anyone that likes a bit of luxury!!

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Avoid!!!

31 July 2015

Let me start by saying the best thing about this 'hotel' is the exit! When we arrived we were greeted by an arrogant, rude and abrupt receptionist. We got to the room and it was filthy, hot due to no...

Let me start by saying the best thing about this 'hotel' is the exit! When we arrived we were greeted by an arrogant, rude and abrupt receptionist. We got to the room and it was filthy, hot due to no air con and very basic... no dressing table for girls to get ready for an evening. The food was OK for the 1st 2 days but after that it was horrendous and ended up giving me and my partner a dodgy tummy. I even over heard a lady say she saw a cockroach within the fruit which made my stomach churn... the plates, knives, forks glasses ext were all still dirty! The maid comes in every couple of days to change towels but when I got out the shower one day the towel that was supposed to be clean was still dirty the beds got changed once a week but where it's so hot at night and you sweat they become grim!! The pool was lovely but not enough umbrellas to go round and people were queuing by 9 to get one not good! The drinks were shocking and the all inclusive finished at half 10. The entertainment was crap was basically watched kids getting there face painted!! The snack bar was literally toasties or a tiny icecream which wasn't even that nice...!

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I speak as I find...and I was pleasantly suprised.

31 July 2015

After reading the reviews having booked this accommodation I was very wary and worried about what to expect. I realise a holiday is what you make it and thought I should offer an honest review of my...

After reading the reviews having booked this accommodation I was very wary and worried about what to expect. I realise a holiday is what you make it and thought I should offer an honest review of my experience at Laguna Park 2. I travelled as half of a couple during the last week of July - the first week of the school holidays - peak period of 2015. Let's start with that hill mentioned in most reviews: It's actually 3 hills, and yes it's fairly steep, but its short - ish. The 3 hills total 3/10 of a mile. I run so I had taken my GPS and I measured it.Theres a section 1/10 of a mile from the main town (San Eugenio) to the bridge over the motorway,another 1/10 of a mile from the bridge to a left fork in the road and a final 1/10 of a mile round the corner to the hotel. In between each section it does flatten out to help you recover. In the heat it can be challenging but of an evening we didn't mind it as it helped us stretch our legs after having laid about on sunloungers all day. There is a taxi rank right outside the hotel entrance though and taxi's are cheap. In my personal opinion it is much harder walking down the hill then it is up it, especaially in heels as the surface is slippery. NOTE TO SELF: wearing toe post shoes (Especially heeled ones) hurts to walk down the hills as the gradient puts pressure between your toes. What the reviews don't tell you though is about the hill inside the complex! Laguna Park 2 is a huge complex built into the hill. It's difficult to describe but each room/apartment/studio is a single storey but the layout is tiered so that 'Calle A' is several floors higher than 'Calle J'. In order to get around within the complex there is a steep slope. This is very slippery and some signs tell you to walk down the tarmac section in the middle for better grip. There are also stairs and some lifts available. The reception area is above the main bar area and are at the top of the hill. The restaurant is at the bottom by the pool area. We stopped in 'Calle G' which was 2 flights of stairs from the pool and restaurant but it was at the bottom of the slope away from the reception and evening entertainment. I would not recommend this accommodation to people with mobility difficulties, even though there were a few older holiday makers with walking sticks while we were there. (Hotel staff travel around the complex in golf buggys). We arrived at the hotel around 8pm and were met by a helpful lady who spoke quite good English. She photocopied our passports and took a credit card to secure our room (this has not been charged as we did not cause any damage). She gave us our all inclusive wristbands and gave us a map and directions to our room. The map made it look confusing but it was fairly straight forward once we got our headaround it. We dropped our cases and went for tea at the restaurant - which served until 2130. Food was typical of the all inclusives I have been to in the past. Samey but edible. I am gluten intolerant and allergic to mushrooms and my other half doesn't like vegetables. This meant that lunch and dinners were a lot of salads for me and spag bol for him but it was always fresh - to the point that sometimes we had to wait a few minutes for the chef to bring it out. Not much of the food was labelled but staff will tell you what things are if you ask and most of it is obvious. (Rice, vegetables, pizza etc) It was a refreshing change to see that there weren't chips at every meal - but if thats what you want the pool bar serve them from 1030 to 1700 every day. Breakfast was good and again fresh. Drinks in the restaurant were self serve and the glasses were small but they will let you take as many as you can carry so I didn't find this a problem. My only issue with the restaurant was that on more than two occasions we had to wait over 10 minutes for staff to bring out plates as there was only a few piles on a small table. Otherwise this was perfectly acceptable. Our room was a studio. It was basic but clean. Bathroom, bedroom, large wardrobe, kitchenette with fridge, hob, microwave and kettle in the room. Outside the front door were a few ants on the wall all the time but I never saw them inside. We had a balcony with 2 chairs, a table and a clothes hanger on it. The tv was payment operated only, you had to purchase cards from reception to watch the tv but we didn't bother with this as only really used the room to shower and sleep. There was a safe in the wardrobe that cost us 5 euros for the week but we got this back when we returned the key when we checked out. During our week long stay our room was cleaned 5 days, towels changed twice and beds changed once. The maid was polite when she dropped off clean towels. During our stay we had temperatures consistently into 30 degrees centigrade. The room wasn't air conditioned, none of them were. We asked at reception on the first night for a fan and the lady politely told us there weren't any left and to ask again tomorrow. Our first night was a very sweaty one. The next morning we asked a different lady on reception for a fan. Her English wasn't as good but she was again very very helpful. She asked us for 10 euros and radio'd a guy to drop one off in our room. By the time we had eaten breakfast we had a fan. Due to the high temperatures towards the end of the holiday we had to keep the fan on constantly and sleep with the balcony door open to be able to get any sleep but as we made use of the safe for our valuables this was fine, The pool is huge and split into several sections. There is a childrens pool on the one end of the pool and there is the main pool. At the sides of the main pool the water is shallow, there are two bridges over the pool that divide the pool into 3 imaginary sections. The section between the two bridges is very deep. I'm 5 foot 10 and I couldn't touch the floor. There are signs saying no diving off the bridges - while the lifeguard is on duty this rule in enforced however once the lifeguard finishes nobody stops people jumping and diving from the bridges. Lilo's, donuts and inflatable sealife were used in the pool every day, mainly in the shallower water at each end of the pool so swimming was rarely interrupted in the deeper part. Around the pool are lots of sunloungers that most people reserve with towels early on. However I noticed that this is not always necessary as there were always a few empty loungers. Mattresses and umbrellas are available free of charge from 930am when the lifeguard arrives (or around 930 as he wasn't always on time). It was necessary to queue for the mattresses and umbrellas though and if you were more than 10th in the queue ther would not be enough for you anyway. If you don't want to queue during the afternoon people seemed to give up their loungers.matresses and umbrellas so if you can make do for a couple of hours you can use them when other people have finished. Alternatively people were buying umbrellas from the town for a cheap price and using their own. The white plastic sunloungers weren't too uncomfortable though, although none of them sit up - even those that look like they should. The pool bar is open from 1030 and soft drinks are self service. Alcohol and food can be ordered from bar staff, Ham and cheese sandwiches, tuna mayo sandwiches, chips, pastries and selected ice cream are on the all inclusive but there is a full menu also available if you wish to buy snacks. A daily cocktail was served at the pool bar but other cocktails and alcoholic drinks were available on all inclusive by asking the bar staff. In both bars the sex on the beach cocktail was about the best. Pina colada, blue lagoon, tequila sunrise, and sangria are the other cocktails available on all inclusive with an alcohol free San Francisco cocktail available for children. The Mojito on draught and the slush puppies are not all inclusive and the Mojito is not worth the money. All inclusive spirits are local ones and generous measures are given. The pool bar was generally manned by 2 plus a chef but the main bar (which is also the Pizzeria and only open at night) often had 1 staff on only, occasionally two. Entertainment is available around the pool and in the main bar from 1 guy who worked very hard. His 'woohoo' became a familiar sound. In the evenings the entertainment is only accessible to the people who choose to sit inside the bar but as it was stil very warm at night we sat outside and therefore were not included in nightly Bingo etc. The reception area advertised free wifi but I was unable to get on to this - along with other people I heard talking about it. The hotel computers were out of order during our stay too. We chose to eat out some nights for a change and we found that in the town almost all bars and restaurants have wifi that is free if you are drinking or dining there. I would highly recommend Amanda's restaurant for their food, cocktails and nightly entertainment and Harley's offers a quirky dining experience too. Mark is a British guy who works in reception of the hotel selling Maxicat boat trips and other excursions. He is friendly and easily makes conversation with everyone. We bought Siam Park tickets off him - I would recommend this waterpark to over 14s. Mark was able to give us loads of info about almost everything in the hotel and further affield in Tenerife. On the last day check out is at 12pm and the all inclusive finishes at the same time. As we were being collected at 1500 it wasn't worth us paying for late check out. There is a free luggage room and free shower rooms available to all guests post check out. Although we were all inclusive we discovered everyone at the accommodation was asked to wear a wristband in order to be accounted for. Self catering and half board guests can upgrade to all inclusive for 10 euros per day - although you get much bigger drinks when you are paying for them. Although I can see where some reviews were coming from I had no need to complain about any part of the holiday. I have only graded the accommodation as 'avaerage' but it is is more like 'average plus'. It is a 3 star at the end of the day and 3 star is exactly what you are getting.

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All inclusive

29 July 2015

We are a family of four just returned from here. Ok to put your head down at night but not worth paying for all inclusive! Food was horrible not much variety, drinks were ok but was a long wait to...

We are a family of four just returned from here. Ok to put your head down at night but not worth paying for all inclusive! Food was horrible not much variety, drinks were ok but was a long wait to get one as only 1 person behind the bar. Also all inclusive snakes only included, cheese toastie, tuna toastie & chips. Will not be returning here

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Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Aerobics
  • Badminton
  • Bar
  • Buffet Breakfast
  • Buffet Restaurant
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Entertainment
  • Family Hotel
  • High Chairs
  • Kids Playground
  • Kitchen Facilities
  • Lifts
  • Lounge
  • Mini Golf
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Safety Deposit Box
  • Satellite TV
  • Shuttle Bus
  • Squash
  • Sunbathing Terrace
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
Click on a beach below for more information