7 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Welcome to the hotel Beatriz Playa, an ideal place for your holidays in Lanzarote. This magnificent 4 star hotel is situated in Puerto del Carmen, in the borough of Tias. The hotel is 7 km from Arrecife, has direct access to a long seaside promenade and the Matagorda beach.

How far is the nearest beach?
The nearest beach is located 20 meters from the hotel.

Distance from Airport
The airport is situated 3Km from the hotel.

Rooms
The hotel has rooms; junior suites and family rooms, of which some are designated non-smoking. The hotel offers you top quality accommodation for the enjoyment of the family: Family room with bathrooms, hairdryer, telephone, satellite television, piped music, room adjustable air conditioned, safe and mini bar. Every room has a terrace.

Baby cots are available on request and will count as one person in the room and not in addition to the maximum occupancy.

Food & Drink
In the Buffet Restaurant you will find a wide choice of cuisine, with different menus every day, including: theme menus, and live cooking for breakfast and dinner. At lunchtime you will also find our poolside-snack bar (Davao), and on the lower floor, our Italian restaurant, with a wide range of pizza, pasta and rice dishes (open for dinner only from July to October and on special occasions). For those who are looking for a relaxed and tranquil atmosphere, the piano-bar La Barqueta opens its doors everyday with a large selection of coffees to complement the live music of our pianist. The saloon bar Mindanao offers live music, dancing and shows, both professional and from the animation team every night.

All Inclusive Food & Drinks
The AI programme consists of breakfast (07:30-10:30), lunch (13:00-15:00) and dinner (18:30-21:30), all buffet style with international cuisine and show cooking, served in the main restaurant Principal. During meals water, refreshments, wine, beer, etc are offered. Lunch also takes place at the Burger snack bar. Also at the disposal of the AI guests for dinner twice weekly and with prior reservation, is the Italian Pizzeria restaurant. Snacks such as sandwiches, hamburgers, hot dogs, French fries, pizza, etc are available between 12:00 & 16:00 at the snack pool bar Davao. Customers can have ice cream at the Parlor Beatriz. Tea time with cakes, ice cream, sandwiches, fruit and candies is from 16:00-19:00 at the La Barqueta cafeteria. Locally produced alcoholic & non-alcoholic drinks like soft drinks, mineral water, juices, coffee, whiskey, beer, etc are served from 10:00-23:00 at selected bars as well as at the Mindanao show bar (21:00-23:00).

Sports & Entertainment
There are two saltwater pools (one of which is heated), a children’s pool (heated), solarium, fitness suites, tennis, petanca courts, rifle range, pistol range, archery range, table tennis, mini golf and beach volleyball. Sauna, massage and hairdresser are available at a charge. The hotel features a new Spa centre including Vichy showers, Jacuzzi, sauna, hammam and beauty and massage treatments.

All Inclusive Sports & Entertainment
Sport facilities at the hotel include tennis (prior reservation, upon request), mini-golf (on request), ping-pong, volleyball, boccia, kid’s playground and daily entertainment with sports & games. In the evenings games, dance music, professional shows, etc are organized by the animation team. The disco bar Mindanao is open with live music, mini disco and professional shows.

Chargeable Extras
Mini-bar, safety deposit boxes, telephone calls, hairdresser, sauna, massage, shops, laundry, medical service, internet corner, and car rental and lunch boxes are available at a charge.

Facilities & Services
Magnificent waterfalls, indoor and outdoor gardens run throughout this spacious complex. The hotel now offers a shopping gallery and medical service (at a charge, upon request), further more; the entertainment team offers an extensive program both during the day and in the evening. There is also a children’s playground, mini-club and mini disco every day.

All Inclusive General Info
Some of the above mention leisure facilities may require previous reservation.

Disabled Friendly Facilities
Disabled facilities include shower seats, toilet raisers and grab rails. There is good access throughout the hotel and the surrounding area. Please contact our sales support department for details of how to book a disabled room at this hotel.

   

TripAdvisor Traveller Rating

Based on 1804 reviews
 

Staff training required!!

26 August 2015

Been visiting Lanzarote for many years and was looking forward returning after not been there for a while. I booked this hotel as it had all the boxes ticked to make it a great holiday for the...

Been visiting Lanzarote for many years and was looking forward returning after not been there for a while. I booked this hotel as it had all the boxes ticked to make it a great holiday for the family. Hotel, all inclusive, pools and beach on your door step. On arrival at 12.45pm to the hotel after a long morning at the airport with 3 children it looked the business and was impressed until entering the premises. We went straight to reception and there was a cue when we finally got served we were told our room wasn't ready. We where then got told our room wouldn't be ready till 2:30 pm and gave us wrist bands and told us to go to the pool bar for lunch. After Lunch we were finished by 2 pm and waited again at Reception area we noticed that a family also got told the same time and they had a room ready. So I went to reception to see if our room was ready at 2.25 pm they checked and said no not till 3 pm. Well I mentioned we got told 2.30 pm and the reply was could be 2.30 could be 3. We then waited at reception near the desk. At 3 pm I asked again if the room was ready they asked again what my name was and the 3rd time I mentioned it. He then went yes. Now me been part off customer care myself I would of let the customer know there room was ready showing acknowledgement to them. When finally given key to our room it looked impressive clean and tidy a bit small for 2 Adults, 2 Children and a Baby. Bed the mattress was broken with the spring coming out the edge causing back pains in the morning. The rooms did get cleaned daily. Dinning experience is a experience in the evening you get told to wear trousers and for me was very uncomfortable if you are inside it's very hot and you wouldn't enjoy the food as you end up sweating cause it's that hot. I refused to wear trousers after the first day and they didn't seem to mind which was good. I did find that you seemed to be rushed out by the waiters there as they kept pushing to take away your plate. Again in catering you clear the table when everyone has finished there meal not when a individual has finished.Food quality itself breakfast ok at times lunch was better evening was horrendous. Pool bar was excellent can't grumble at that however the bins need clearing a bit more regularly as were full at times. The bar with the children entertainment needs to have rules and stick with them. As I got slush puppies for the kids from the little bar and on the second day went there and got told to got to the main bar as not had the appropriate wrist band on in a rude abrupt way (how rude?) after cuing for a while before hand and then having to cue again for the same drinks. Pool itself is clean and the surroundings where very looked after and maintained. Just before I was about to leave for the airport I lost my car key and asked if it was handed in Reception and she looked at the shelf and said no and laughed which I wasn't at all impressed as I could of been stranded at the airport with 3 children. I returned to the room and turned the bed mattress over to see if it was there which it wasn't but to my notice the bed itself was broken. so no wonder the back pains throughout the holiday. The only thing I was impressed with the reception is that we were able to get a taxi straight away.

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Brilliant hotel and fab location!

26 August 2015

We stayed here for 2 weeks from the 3rd August. We were rather nervous after reading other reviews but needn't have been. The hotel is huge but never seems crowded and is kept very clean. We always...

We stayed here for 2 weeks from the 3rd August. We were rather nervous after reading other reviews but needn't have been. The hotel is huge but never seems crowded and is kept very clean. We always saw cleaners about. The rooms were spacious and also cleaned every day with fresh towels too. Staff were polite at all times. If you walk along the beach a bit you can hire sunbeds. The food was a little samey but was good, we ate out a couple of times. The airport being closd is not a problem at all. Fab holiday!

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Great Hotel and place to stay

25 August 2015

Have been visiting and staying at this hotel for the last 12 years in a row. We find the staff friendly, and helpful and always try to please us. Nice large rooms with great views and a bottle of...

Have been visiting and staying at this hotel for the last 12 years in a row. We find the staff friendly, and helpful and always try to please us. Nice large rooms with great views and a bottle of bubbly on entry. Great location and on the beach which is nice and clean. Hotel has 3 clean swimming pools.

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Good hotel, excellent staff, great family holiday

24 August 2015

We travelled as a family of 4 with 2 children aged 6 & 7. We stayed at the Beatriz Playa & Spa for two weeks from July 22nd - August 5th and we loved it. The hotel itself is very big, clean and the...

We travelled as a family of 4 with 2 children aged 6 & 7. We stayed at the Beatriz Playa & Spa for two weeks from July 22nd - August 5th and we loved it. The hotel itself is very big, clean and the staff are very friendly & helpful. I've read a lot of other reviews which made us somewhat nervous before we actually arrived but, within a day all those worries were put to rest. We were slightly concerned about the birds but we saw only a few and they do not come near you and therefore were of no concern. There is a wide range of hot and cold food at every meal time which both myself, my wife and our daughters enjoyed.We particularly enjoyed having our lunch in the dining area by the pool. The pools were very clean, we only ever had a problem getting a lounger if we'd been out somewhere in the morning and didn't arrive back at the hotel till 3pm or so. The pools were a little too deep for us to leave our daughters alone in them but we all enjoyed spending time in them. The main aim for my wife and i was for our daughters to have a really good holiday and thanks to the Animation Team they had a wonderful time. I cannot praise all the people in the Animation Team enough, they were superb. I have to give special praise to Lisette though as she was MAGNIFICENT, both Bethany & Jessica miss her a lot but Yara, Aldo, Sam, Natalia & Irene were also superb. There was a kids club in the morning & afternoon but also at night there is a kids disco from 8:30, our daughters still sing the songs and do the dances. The disco stops around 9pm when the children are taken to watch a movie till about 9:45pm. This gave my wife and I time to relax without worrying about the girls whilst they had a great time. There is entertainment each night at 10pm till 11pm. We enjoyed around 50% of the entertainment acts but the girls loved all of them. There are two free buses that call at the hotel, one takes you to Rancho Texas (sea lions show, crocodiles, bird show & mini water park), as well as the Water Park. We also asked reception for a map to the main bus stop so we could travel to Teguise market which is a large market open every Sunday. There is a Free Wi-Fi room not far from reception which we used to Facetime family, check emails, send photos back home etc. You can pay 20 Euros so you can use Wi-Fi in other areas of the hotel but we found very few areas in which it worked. We also had to pay for the use of the fridge in our room as well as the safe. All in all our experience of Beatriz Playa & Spa was a wonderful one and we are looking to return next year.

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Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Archery
  • Babysitting
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Golf
  • Gym
  • Hairdresser
  • Hairdryer
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Kitchen Facilities
  • Landscaped Gardens
  • Laundry Service
  • Lifts
  • Luggage Storage
  • Mini Golf
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Scuba Diving
  • Shops
  • Spa
  • Sport Facilities
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Swimming Pool (Salt Water)
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
Click on a beach below for more information