New normal

Holidaying will be a little different for a while…

If you’re travelling to a Green or Amber destination and are double vaccinated you’ll need to:

  • Take a test before you travel home
  • Take a test within two days of getting home
  • Complete an online passenger locator form (which takes less than five minutes)
  • For any other circumstance, visit our traffic light system information and travel requirements page to see what you need to do before you go.


    What we can promise...

    ✔ Cash refunds - always

    It goes without saying, but we’ll refund you in full and in cash within 14 days (as required by consumer law) if:

    • You are unable to travel as you have to quarantine at your destination or in a hotel when you arrive home
    • There is a national lockdown that makes travel illegal
    • Your holiday is cancelled by us because of Covid

    ✔ You’re covered for cancellation

    We include pre-trip cancellation cover for FREE on every package holiday, so if you or anyone in your party contracts Covid or has to self-isolate before travel, then your cancellation costs are covered.

    ✔ Free changes

    Need to make a change? Don’t sweat it – we’ve won’t charge any On the Beach amendment fees should your chosen destination become Covid-affected. Please note, supplier charges may still apply.


    More reasons to book with us…

    Book with confidence

    Our flight-inclusive package holidays are financially protected with ATOL

    Over 1.5 million

    happy customers book with us every year

    Pay in instalments

    & spread the holiday cost up to four weeks before you fly

    24/7 in-resort support

    from our UK call centre