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Silken Puerta America Madrid

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Based on 3195 reviews

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Every floor reveals an individual concept. Using different materials, colours and shapes, the architects have created individual spaces in a combination of the best designs and avant-garde architecture. Standard fittings include an en suite bathroom with hairdryer, a minibar, a safe, a direct dial telephone, air conditioning, satellite/cable TV and wireless Internet (at extra charge).

The concept of freedom realised, a gathering space that unites different cultures and ways of interpreting architecture and design, the hotel is a masterpiece that awakens guests' senses, a building that breaks the mould in its use of varying colours, materials and shapes. The imprint of uniqueness is guaranteed this hotel through its innovative design, with 19 of the best architects and design studios in the world (from 13 countries) having collaborated on the project. Established in 2005, this luxury hotel offers a total of 372 rooms spread over 13 floors, of which 12 are suites, 22 are junior suites and 30 are disability-friendly rooms. The air-conditioned hotel with a garden and a terrace welcomes guests in the lobby with a 24-hour reception, a safe, a cloakroom, lift access and a currency exchange desk. Further facilities include a public Internet connection, a W-LAN access point and both breakfast and conference rooms. Dining options include a bar, a café and an í  la carte restaurant. Room and laundry services can also be taken advantage of and there is additionally a launderette facility, as well as a car park and a garage for those arriving by car (charges apply).

This hotel is situated in the city centre close to excellent transport links, with easy access to all the main areas of Madrid, including the Museo Del Prado, the exclusive stores of Serrano Street and the fairground. The hotel is also only 5 min from Paseo de La Castellana, Madrid's commercial and business centre, and 10 min from the airport and the congress centre.

Guests may select their breakfast from a buffet. Lunch and dinner can be taken í  la carte.

American Express, Diners Club, JCB, MasterCard and VISA are accepted as methods of payment.

There is a heated swimming pool in the grounds. Further leisure options include a steam bath and a gym, where sports enthusiasts may enjoy a workout. A range of spa and massage services are also on offer (for an additional fee).


  • 24 Hour Reception
  • A la Carte Restaurant
  • Air Conditioning
  • Air Conditioning in public areas
  • Bar
  • Breakfast
  • Buffet Breakfast
  • Cafe/ Snack Bar
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Gym
  • Heated Swimming Pool
  • High Chairs
  • Indoor Swimming Pool
  • Internet Access
  • Landscaped Gardens
  • Laundry Service
  • Lifts
  • Lounge
  • Minibar
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Spa
  • Steam Bath
  • Terrace
  • TV Lounge
  • Wifi