14 Jul 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
Loading…
Loading…
Loading…
Loading…

Overview
Perfect for couples and families the Sheraton Fuerteventura Beach. An array of breathtaking colours paints a magnificent backdrop. The crystal blue skies, the golden sand beaches and the turquoise blue seas create the ideal image for holidays. Conveniently located in a residential area. It is situated in the front line of a large golden sandy beach, surrounded by two 18-hole golf courses and a commercial centre with restaurants, boutiques, multiplex cinema and games for children.

How far is the nearest beach?
This hotel overlooks the beach.

Distance from Airport
The airport is situated 8Km from the hotel.

Rooms
There are 266 luxury rooms and suites. All rooms have a Sheraton sweet sleeper bed. In addition, among rooms facilities are telephone, sat TV, safe box, mini-bar (with extra charge), coffee and tea maker, individually controlled air conditioned, roof ventilator, high speed Internet (WIFI with extra charge), separate bath and shower stall (except disabled rooms), hairdryer, balcony or terrace and Jacuzzi in suites.

Deluxe Sea View rooms measure approximately 50m² and are decorated in a Canarian style with a king- or twin-size Sheraton Sweet Sleeper® bed, plus a sofa. Child or third person sleeps in a roll-away extra bed. Facilities include air conditioning, telephone, satellite TV, mini-bar bar (with extra charge), tea & coffee making facilities, a luxury bathroom with bathtub, separate shower and hairdryer, and a balcony with views towards the Atlantic Ocean. Interconnecting rooms are available.

Premium Deluxe rooms are ideal for families. They are on the ground level (with limited views) and have a large terrace or balcony, some with direct access to the hotel gardens.

Junior Suites have a dinning and sitting area, a walk-in wardrobe and a large terrace.

Executive Suites are approximately 180m² and have a separate living room with a dining table, seating area and a large balcony or terrace.
Presidential Suites have two bedrooms, two bathrooms and a large lounge.
Interconnecting rooms and specially modified rooms for people with limited mobility are available on request.

##Please note Double or Twin Premium rooms are on the ground floor##

Food & Drink
At guests disposal there is a buffet breakfast and dinner with show cooking (Los Arcos Restaurant). The lunch is either menu in the pool bar or buffet in the main restaurant. The Resort has two themed restaurants offering Spanish Tapas (El Faro), and Asian cuisine (WoknZen). In addition, there are two bars, pool bar, lobby bar, the Veranda restaurant. Guests can also enjoy a great variety of cocktails in Piano Lobby Bar, or snacks in the Pool Bar.

Los Arcos: Open for breakfast and dinner
A buffet restaurant serving a selection of national and international dishes with an outdoor terrace.
Guests on half board can eat in this restaurant.

El Faro de Antigua: Open for dinner
A traditional restaurant offering a selection of Spanish Tapas. Reservations are required.
Guests on half board can receive special discount in this restaurant.

Wok-N-Zen: Open for dinner
Offering pan-Asian cuisine in a stylish calming setting reminiscent of a Japanese garden. Reservations are required.
Guests on half board can receive a discount in this restaurant.

La Veranda: Open for lunch
This poolside Mediterranean restaurant offers a selection of light dishes.

Gentlemen are required to wear long trousers for dinner in all restaurants.

Sports & Entertainment
Children's Club
Yambaland Kids Club caters for ages 4-12 years and is open daily from 10:00 - 17:00. Please note that children aged 2-3 years are able to use the club for two hours a day, time table set by the property. The club is free of charge (local charges for lunch and babysitting apply) and has an open-air garden and outdoor playground. The programme includes entertainment and activities organised by animators.

The hotel boasts four outdoor pools, included two heated and a children's pool; There is also a tennis court (extra charge), fitness facilities and a supervised club for children Yambaland, games room, volley beach, archery and mini golf (extra charge).

Thalasso Spa Centre
The Thalasso Spa center of 1.000m2 features one indoor pool with therapeutic jets, hydrothermal circuit with sauna, Turkish bath, Roman terms, sensations showers, foot-bath, vitality swimming pool, relaxing room, gym and several cabins for beauty and massage treatments. Extra charge

   

TripAdvisor Traveller Rating

Based on 1746 reviews
 

Nice BUT!

2 July 2015

Rooms large, BUT walls thin. Lovely pools BUT cold and kids pool very exposed, no shade. hence empty 12-2. Majority of staff unhelpful, seat you at meals BUT don't take drink orders. nice pool bar...

Rooms large, BUT walls thin. Lovely pools BUT cold and kids pool very exposed, no shade. hence empty 12-2. Majority of staff unhelpful, seat you at meals BUT don't take drink orders. nice pool bar BUT no service around pool, won't even deliver lunch/drinks ordered. After 6pm, only activity is indoors, kids, bars, singers etc. prices at pool bar 5*, BUT sun beds 2* cheap and difficult to alter. Beach lovely! Golf course handy. The Hotel really needs to improve on many levels.

Read More Read Less
 

I will be returning

1 July 2015

This hotel is beyond amazing you can forget about all the bad reviews there is not a single thing wrong with this hotel it is one of thefts Sheratons I have been to. I would like to say a big thank...

This hotel is beyond amazing you can forget about all the bad reviews there is not a single thing wrong with this hotel it is one of thefts Sheratons I have been to. I would like to say a big thank you to Carlos for on our first day showing us round different rooms when me and my mum were not happy with our original one. When you enter the hotel you are welcomed with Champaign the only thing I would say needed to be more on the ball when we arrive there was no one there to great us and take our things. We were full board and had breakfast and dinner in the buffet and lunch at the restraint by the pool and this was amazing you were able to get starter and lunch and dessert. The staff could not do enough to help you. I spent a afternoon in the spa and had a body wrap,pedicure and facial they were all amazing and I was so relaxed. I can not wait to return I will defiantly be going again.

Read More Read Less
 

Perfectly acceptable cheap getaway but could do much better

1 July 2015

I arrived very early (check-in isn't until 3pm) but I thought I would see if I could get checked in as most other hotels I have stayed in let you do this and you wait to get into the room...

I arrived very early (check-in isn't until 3pm) but I thought I would see if I could get checked in as most other hotels I have stayed in let you do this and you wait to get into the room. Unfortunately the hotel told me they did not have my reservation despite me giving them the confirmation number. After 30 minutes of the head receptionist phoning someone they finally accepted they had a booking for me. I was then told to come back in two hours because, even though they acknowledged I had a booking, I had to wait for it to show on the system. OK, fair enough, I was early for the check-in so I dropped the bags with the friendly concierge who had offered me a fruit juice or sparkling wine on arrival. I came back two hours later and was able to check into a room, however, I was told there were no rooms available in the level I had booked so I had been booked into the next room up. This should have been a pleasant conversation because it was an upgrade (which I was grateful to have) but the head receptionist told me the only reason he was making this clear was to manage my expectations in case I booked again as I shouldn't expect a room like this in the future. I was also told that the hotel was fully booked so they couldn't find a room to check me in straight away. I don't think the hotel was fully booked as, during my stay, noone was in the room either side of me. So onto the room - which was huge! I had booked premium with garden view but had been upgraded to Deluxe room with seaview. Spotlessly clean, I was so impressed with the bathroom layout, there is a vestibule with double sink and to the right is a toilet and bidet behind a door, to the left is a large bathing room with bath and very large shower. This room also had two robes and lovely large bath towels. The bath had had some damage which had been repaired by enamel spray both on the base of the bath and on the side. The shower had a very large head and the controller was missing a piece but it still worked. The second shower head did not work. There is lots of cupboard space, a safe which is free to use (I've stayed in a few hotels in the Canaries which charge for this), there is also a coffee machine and a mini-bar (I couldn't fine the price list so I'm not sure on the charges). The large bedroom area had very comfortable twin beds with an armchair and table and a desk/dressing table. The balcony was really spacious with comfortable pair of chairs, foot rest and table. The balcony caught the early morning sun which was lovely. The view was slightly obscured by foliage from the trees which some people might not like but I did as I felt it gave me some privacy and I had a lovely view over the pools to the sea. I did receive a call from the PR chap checking everything was ok with my room but this was only 5 minutes in so I hadn't spotted the non-working elements at this time. The reception area of the hotel is vast with a bar area, sofa area, car rental point and shop. The pools are all next to each other so if there is something going on with the entertainment crew you will hear it. There were a large number of broken tiles around the pool area. They have sun loungers but they don't give you toppers so they are quite uncomfortable and they do not lay flat. The hotel provides towels for the pool area and you can change them every day. Food-wise - there is a lovely pool restaurant with plenty of shade with a good choice of food and both meals I had there were delicious. The breakfast buffet was excellent, much better than I have experienced in other Canarian hotels. I was on b&b rate as I had planned on eating in the a la carte restaurants rather than going to a buffet restaurant. This was where it was all a bit disappointing. Normally when you check-in to a hotel they ask if you will be dining with them that evening and offer to book you a table. This did not happen. So, on reading the literature I discovered that although there were two a la carte restaurants only one would be open each evening and you had to contact reception to book a room. So at 6.30pm I queued at reception to enquire about a table. I was told that I had to speak to the PR guy so I waited to speak to him as he was on the 'phone. However he put the phone down and disappeared. The receptionist noticed this and apologised and I asked her to phone me in my room and let me know if there was a table available. She said this wasn't possible but she would call me when the PR chap was back at his desk so I could come back and ask for a table then. Half an hour later I received a call to say that no table was available. So, I headed back to reception to find out where I could eat in the hotel that evening. The receptionist was extremely rude and gave me a lecture about how it wasn't possible to fit me in a restaurant when it was full which wasn't what I was asking her in the first place. I wasn't happy with her service and even more unhappy when she spoke about me to the next guest. The hotel may want to let reception know that their voices carry down the corridor to the left of reception, as I discovered that evening and being able to hear other clients complaining during my stay. After this contretemps I was summoned to see the PR guy the next day, the letter said, 'I would like to speak to you and I will be at my desk at 7.30pm'. I have never had this before and it made me feel very uncomfortable. When I went to reception the woman from the night before was on duty and I asked if she knew what the letter was about and she said she didn't know which I don't think was true. The PR guy waned to know what the problem was and I didn't want to go over it again as I had shaken off the bad experience and was trying to enjoy my holiday. But he insisted. He also apologised if the letter seemed rude. The hotel staff should also note that not all English people speak only English so if they something about someone to another colleague they can be understood. He also asked what he could do to make up for my experience but I didn't need anything. It's just a shame my check-in and experience with reception was so poor. I have to say I was only staying 3 nights to two experiences of bad service did rather taint the stay. The rest of the time I avoided asking for anything and enjoyed my stay. The gym area is very good and was very quiet when I was there. The spa area is also beautiful with a great choice of treatments. The free wifi is rubbish and only available in lobby area. I paid 15 euros for my 3 day stay and the wifi worked adequately (not brilliantly) in all areas of the hotel. I think these days wifi should be free and if you do have to pay for it it should work well all the time. I think this place is a nice hotel but could do with a refurb in some areas. Judging by the other reviews and by the majority of the staff I encountered I was unlucky. My tips if you are staying here: - Perhaps ask the hotel in advance if you have a preference for morning or evening sun. - The garden rooms are very low down and their balconies are dark so it's definitely worth booking a deluxe room as the views are great - I went off season and it was really windy so under the shade of the umbrellas I had to wear a jumper and it was too windy for a hat - The pool bar unfortunately closes quite early so there isn't anywhere in the hotel to have a sundowner, but if you go out the beach gate of the hotel and turn right there is a restaurant/bar out in the sea from where you can watch the sun go down. - There is a shopping centre close by which has a very good supermarket and there's a pharmacy there too. - It's a challenge to find Canarian restaurants either near the hotel or along the half hour walk to the marina, there's an Indian restaurant in the shopping centre, and a couple of cafes with pictures of food. Along to walk to the left is another little shopping area, there's a fish restaurant which is open from Wednesdays onwards in the week, there's a pizza place and some smarter restaurant/bars the closer you get to the harbour. - there is an English speaking Doctor in the town if you need it - the town has lots of bars and restaurants but predominantly of the English/Irish variety which may not be everyone's thing.

Read More Read Less
 

Second holiday with baby

30 June 2015

We stayed at the Sheraton for 4 nights with our baby at the end of June 2015. We have stayed at many five star hotels around the world and I do not think this hotel is a five star. We booked a...

We stayed at the Sheraton for 4 nights with our baby at the end of June 2015. We have stayed at many five star hotels around the world and I do not think this hotel is a five star. We booked a double deluxe room. It was a nice room but wasn't sure if it was a double deluxe room. The hotel was probably only half full if not less when we stayed there. We were given room 426. We booked a sea view room. This room is at the end of the hotel with only partial sea views. There is more of a view of the side of the hotel and of the road in front of the hotel. I would normally complain about the room if I'm not happy with it but to be honest I couldn't be bothered as I just thought that being at the end of the hotel it would probs be quieter and would be better for the baby to sleep through the night and not be disturbed. So many recent reviews mentioned the food in the buffet being really good. It was ok, not always hot and not really a massive choice. There was a lot maybe if you like to eat seafood but not for me. The food was not comparable to other buffets in hotels we have stayed at so I was a bit disappointed. However, we really enjoyed the food in the veranda restaurant by the pool for lunch. We stayed half board which was defo with it. You get a choice for lunch from the a la carte menu. The staff at the hotel were helpful. The pools were looking lovely and a lovely little kiddies/baby pool. The hotel is in front of a really lovely beach. Now I love my beaches and have been to many Caribbean Islands and other countries with gorgeous beaches and I think this beach was so lovely too. The water is clear and turquoise and the sand is golden. I don't think I would stay at this hotel again but apart from the food and the view from the room we got it is a nice hotel and nice for a short getaway with the baby!

Read More Read Less

Additional Information

  • Timezone Atlantic/Canary
  • Language Spanish
  • Currency Euro

Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Aerobics
  • Air Conditioning
  • Archery
  • Babysitting
  • Bar
  • Basketball
  • Beach Bar
  • Beach Volleyball
  • Beauty Salon
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • DVD Player
  • Entertainment
  • Golf
  • Gym
  • Hairdresser
  • Hairdryer
  • Heated Swimming Pool
  • High Chairs
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Laundry Service
  • Lifts
  • Lounge
  • Mini Golf
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Spa
  • Steam Bath
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Swimming Pool (Salt Water)
  • Telephone
  • Tennis Court(s)
  • Terrace
  • Turkish Bath
  • Whirlpool
Click on a beach below for more information

Tourist Information

Weather

Remember that sunscreen on holidays in Caleta de Fuste as Fuerteventura enjoys wonderfully hot weather in the summer, peaking at 30° Celsius in July and August. Due to its location, Caleta de Fuste receives a north-easterly wind that will be welcome if you’re not an avid sun fan! If you feel like heading on holiday to Caleta de Fuste outside of the summer, then the autumn months also enjoy good weather. February enjoys temperatures of around 23° Celsius, so even then you’ll still go home with a good tan!

Jabs

As UK, Courses or boosters sometimes advised: hepatitis A (not normally for package tourists).

Electricity

European Style 2-Pin Sockets, 220/225V

Visa

No visa is required for a stay of up to 3 months