5 Jun 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Located in a side road in the Rincon de Loix, on a short steep hill, the hotel enjoys a central location in the heart of Benidorm. There is an abundance of shops, bars and restaurants about 150 metres away.

How far is the nearest beach?
This hotel is located 250m from the beach.

Distance from Airport
The hotel is located 60km from the airport.

For the Toddlers
An Entertainment Program is offered where parents and children get to learn something funny and new, and improve their communication skills by participating in the School of Magic Arts, School of Knights and Princesses, Magic Circus program or Magic Dance School. There is a mini club near reception with supervised activities (summer season only), play area, slides and climbing frames.

Rooms
The Hotel Magic Rock Gardens has 279 rooms. Each room comes with twin beds and sleeps 2, 3 or 4. All have lounge, mini-fridge, air-conditioning (15 July - 15 Sept), tea and coffee making facilities, satellite TV and private facilities. The 3rd and 4th bed is a convertible double sofa-bed. Safety deposit boxes payable locally. Maid service and towel change are daily, linen changed twice weekly.

Food & Drink
The Restaurant of the hotel is open 16 hours per day, from 08:00 until midnight. The meals are served buffet style .Service is interrupted between different meals for ½ hour. Diet and vegetarian options are available when reserved 24 hours in advance. The hotel offer access to its six bars, of which only three operate during the winter months.

All Inclusive Food & Drinks
The AI programme consists of breakfast, lunch and dinner, all buffet style (with diet & vegetarian meals too), served in the main restaurant. During meals beer, sangria, soft drinks and mineral water are offered. Also at the disposal of the AI guests is a non-smoking buffet style restaurant. Hot & cold snacks are available through-out the day, between 08:00 & 24:00. Cold snacks can be found 24hrs. Kids can have unlimited amount of ice cream from 10:00-24:00. Tea & coffee time with cakes & biscuits take place in the afternoons. Unlimited locally produced alcoholic & non-alcoholic drinks like beer, wine and spirits are served 24hrs at selected bars, as well as soft drinks, mineral water, tea, milk, coffee and ice-lollies. In-room tea & coffee making facilities included in the AI concept.

Sports & Entertainment
In the hotels there is a gymnasium, Jacuzzi, two swimming pools and sun terrace with free sunbeds, table tennis, pool tables and darts. Daytime activities include archery, skittles, short-mat bowls and rifle shooting. There are also childrens playground, childrens supervised activities (summer only), play area, bouncy castles, slides and climbing frames.

All Inclusive Sports & Entertainment
Sport facilities at the hotel include playground for children & professional entertainment, gym, sauna, jacuzzi, heated pool as well as full and varied daytime & evening entertainment programme. There is free green bowling at Monika Holidays (dress code required, prior reservation, upon availability). A shuttle bus takes guests to all amigos hotels during the day, where more than 50 bars and 20 restaurants are available.

Facilities & Services
Facilities include a pool bar, three bars, TV lounge and games room. There is also an excellent professional entertainment programme together with a wide range of bars and facilities, air conditioning and bar lounge.

All Inclusive General Info
Please bear in mind that alcoholic drinks are only served to adults. The AI concept runs 24hrs a day. The Free Amigos 10 card Will provide AI guests with free meals, drinks, snacks, entertainment, leisure facilities.

   

TripAdvisor Traveller Rating

Based on 1064 reviews
 

Kept us fit

28 May 2015

Got back from a two week holiday with the family. The hill was a challenge on the first day especially with the suitcases. Reception was efficient and fast. We had to wait for our room no fault of...

i want to start by saying that the rooms were nice and clean and cleaned every day the food was ok . but the holiday was a dissaster. we arrived and were dumped at the bottom of cardiac hill with our cases and a five year old child, we finally get to the top exhausted and have more stairs to climb before reception . the wee one was really looking forward to using the flumes but unfortunately she was too small the entertainment is non existant. on the second day we were coming back from the beach as there was no point in sitting at the pool as there was no sun most of the day, walking upstairs which at both sides have a pool with rocks the stairs were wet and the wee one slipped seven stairs high, fortunately her mum caught her by the leg but she was dangling head first into the pool area where she was all cut and scraped and was screaming what a start to the holiday the manager and other members of staff did come and put iodine on her cuts and did offer to send her to hospital but the day was ruined the wee one was nervous to use the stairs. all inclusive what a joke never more than one bar staff at a time and the queues were long and people were taking photos to prove this . the entertainment was zero nothing on for a child till 9.30 at night very unusual the entertainment is usually during the day and early evening. and then to top the lot we asked for a 3 am wake up call and never got it what a disgrace almost missed the coach . all in all dont feel like we have had a holiday .

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GREAT HOTEL

28 May 2015

Stayed here in may 2015, group of 15 adults 1 child, staff very friendly on arrival, a little early for check in but given out all inclusive cards so we could go and eat. Amazing amount of choice of...

I had a confirmed booking with the Magic Costa Blanca Hotels to stay in the Magic Excalibur, this booking was made directly with them in January. When I travelled in May I was dropped to the property by coach transfer that had been organised by the Magic hotel group. When the coach drove off I discovered that the Magic Excalibur was in fact CLOSED. I was left standing at the side of the road in a remote area with suitcases, a buggy, 2 small crying children and a distressed mother who is elderly and ill. I had never been contacted to advise me that the place I had booked to stay in was no longer going to be open. When I rang them they transferred our booking to the Magic Rock Gardens which is not suitable for young children. It is located at the top of a steep hill and coach transfers drop and pick up at the bottom of the hill meaning you have to walk up/down the hill with buggy's and suitcases. In our room we had 2 double beds pushed together which effectively meant our family of 4 had to all sleep in the same bed for a week. The rooms do not have balcony's. There is no children's pool and the pool that is there is in the shade for much of the day due to it being a high rise building and another high rise building adjacent to it. There is a small water area for young children with 2 little slides but this is on another level to the main pool area and parents cannot sit or lie directly around it whilst supervising the children, only stand in a shaded area. With a young family at the Rock Gardens you cannot sit back, relax and enjoy the day around the pool area in the sunshine which most families want to do on holidays. The lay-out of the hotel is very confusing with an east and west wing and different sets of lifts going to different levels which means a lot of time wasted trying to get to where you are going. To be fair the Magic Rock Gardens is actually a lovely hotel with nice staff but it is just not suitable for young families and such guests should not be transferred here when they have booked to stay at a resort that is actually family friendly. Whilst staying here I spoke to other guests who had also booked to stay in other Magic property's but had been transferred here instead. Since my return and prior to posting my review I emailed the Magic Costa Blanca hotels giving them the opportunity to offer me an explanation for the situation they put me in. This was 2 weeks ago and as of yet I have not received a reply. DO NOT BOOK WITH THE MAGIC COSTA BLANCA HOTELS, you don't know which of their hotels you will actually end up in!

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dissappointing

27 May 2015

i want to start by saying that the rooms were nice and clean and cleaned every day the food was ok . but the holiday was a dissaster. we arrived and were dumped at the bottom of cardiac hill with...

I've just come back from a week stay, and the only thing I can say was it was awful, it's supposed to be a family hotel, yet there was barely any children's entrainment, they had 5 songs each night, where a girl did a dance n didn't have any interaction with the children, it was a complete joke. The staff was seriously under pressure we had to que each night for a minimum of 20 mins for drinks, as there was only 1 person working. They didn't have enough staff for the amount of guests. The only plus thing was the food, it was lovely n there was always plenty of it.

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DO NOT BOOK WITH MAGIC COSTA BLANCA HOTELS

26 May 2015

I had a confirmed booking with the Magic Costa Blanca Hotels to stay in the Magic Excalibur, this booking was made directly with them in January. When I travelled in May I was dropped to the property...

Firstly I would like to add that this wasn't the hotel I booked due to it being up a hill and having no balcony so even though iam writing a review I wouldn't have gone to this hotel if the hotel I booked was open, the food was good with plenty of choices, the staff are ok , the rooms are nice but the pools are all on different levels and are only in the sun for about 4 hours a day due to all the other hotels blocking the sun , there is lots of steps and walking to everything. I would recommend this hotel if you don't have small children and pushchairs, I would give it 3 and 1/2 stars not 4

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Additional Information

  • Timezone Europe/Madrid
  • Language Spanish
  • Currency Euro

Facilities

  • 24 Hour Reception
  • Air Conditioning
  • Air Conditioning in public areas
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Golf
  • Gym
  • Hairdryer
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Laundry Service
  • Library
  • Lifts
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Terrace
  • TV Lounge
  • Whirlpool
Click on a beach below for more information

Tourist Information

Weather

Having fun in the sun is the image that Benidorm holidays conjure up - and it's certainly no myth! From summer temperatures hovering near 40° Celsius to generous January averages of around 13° Celsius, permanently clear skies mean you should pack your sunblock whenever you're coming, and hit those golden beaches!

Jabs

As UK, Courses or boosters sometimes advised: hepatitis A (not normally for package tourists).

Electricity

European Style 2-Pin Sockets, 220/225V

Visa

No visa is required for a stay of up to 3 months