4 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Located in a side road in the Rincon de Loix, on a short steep hill, the hotel enjoys a central location in the heart of Benidorm. There is an abundance of shops, bars and restaurants about 150 metres away.

How far is the nearest beach?
This hotel is located 250m from the beach.

Distance from Airport
The hotel is located 60km from the airport.

For the Toddlers
An Entertainment Program is offered where parents and children get to learn something funny and new, and improve their communication skills by participating in the School of Magic Arts, School of Knights and Princesses, Magic Circus program or Magic Dance School. There is a mini club near reception with supervised activities (summer season only), play area, slides and climbing frames.

Rooms
The Hotel Magic Rock Gardens has 279 rooms. Each room comes with twin beds and sleeps 2, 3 or 4. All have lounge, mini-fridge, air-conditioning (15 July - 15 Sept), tea and coffee making facilities, satellite TV and private facilities. The 3rd and 4th bed is a convertible double sofa-bed. Safety deposit boxes payable locally. Maid service and towel change are daily, linen changed twice weekly.

Food & Drink
The Restaurant of the hotel is open 16 hours per day, from 08:00 until midnight. The meals are served buffet style .Service is interrupted between different meals for ½ hour. Diet and vegetarian options are available when reserved 24 hours in advance. The hotel offer access to its six bars, of which only three operate during the winter months.

All Inclusive Food & Drinks
The AI programme consists of breakfast, lunch and dinner, all buffet style (with diet & vegetarian meals too), served in the main restaurant. During meals beer, sangria, soft drinks and mineral water are offered. Also at the disposal of the AI guests is a non-smoking buffet style restaurant. Hot & cold snacks are available through-out the day, between 08:00 & 24:00. Cold snacks can be found 24hrs. Kids can have unlimited amount of ice cream from 10:00-24:00. Tea & coffee time with cakes & biscuits take place in the afternoons. Unlimited locally produced alcoholic & non-alcoholic drinks like beer, wine and spirits are served 24hrs at selected bars, as well as soft drinks, mineral water, tea, milk, coffee and ice-lollies. In-room tea & coffee making facilities included in the AI concept.

Sports & Entertainment
In the hotels there is a gymnasium, Jacuzzi, two swimming pools and sun terrace with free sunbeds, table tennis, pool tables and darts. Daytime activities include archery, skittles, short-mat bowls and rifle shooting. There are also childrens playground, childrens supervised activities (summer only), play area, bouncy castles, slides and climbing frames.

All Inclusive Sports & Entertainment
Sport facilities at the hotel include playground for children & professional entertainment, gym, sauna, jacuzzi, heated pool as well as full and varied daytime & evening entertainment programme. There is free green bowling at Monika Holidays (dress code required, prior reservation, upon availability). A shuttle bus takes guests to all amigos hotels during the day, where more than 50 bars and 20 restaurants are available.

Facilities & Services
Facilities include a pool bar, three bars, TV lounge and games room. There is also an excellent professional entertainment programme together with a wide range of bars and facilities, air conditioning and bar lounge.

All Inclusive General Info
Please bear in mind that alcoholic drinks are only served to adults. The AI concept runs 24hrs a day. The Free Amigos 10 card Will provide AI guests with free meals, drinks, snacks, entertainment, leisure facilities.

   

TripAdvisor Traveller Rating

Based on 1244 reviews
 

This is a good hotel

26 August 2015

Goods points:food plentiful./decor smart/staff are professional,efficient and reasonably happy /close to beach Not so good points:not all water slides available at the same time due to staff...

Goods points:food plentiful./decor smart/staff are professional,efficient and reasonably happy /close to beach Not so good points:not all water slides available at the same time due to staff shortage / swim up pool bar was a chaotic mess/ not enough space for all the sun beds that are required /pool water freezing (but actually quite refreshing!)/roof top area children ban doesn't seem to be enforced,and the grown up soffisticated potential that facilities there posess,are at the mercy of sticky fingered drink spilling kids,which is a pity.the sunset views from there are really worth seeing In general though,I don't feel that we made a bad choice going to this hotel,but with a few changes this could be a really good destination.

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Its ok

25 August 2015

I'm still here now. Good points are location, despite the steep hill. Its very close to Levante Beach. About a two min walk. The beach is lovely, though beware of the rocks a couple of feet in from...

I'm still here now. Good points are location, despite the steep hill. Its very close to Levante Beach. About a two min walk. The beach is lovely, though beware of the rocks a couple of feet in from the shore. My son cut his feet a couple of times on the rocks. They appear to stretch the whole way along this very long beach so there's no escape unless you swim out quite far, 100 metres or so. Reception staff very helpful and always on call. Even if it seems no one is at reception they magically appear if you approach the desk. Bars..ok. I don't drink beer so can't comment on that. Wine is not very drinkable. Cocktails are all from pre mixed bottles. Just like a low end pre mixed drink from a local supermarket and not resembling any kind of cocktail you would ever normally be served out. Bar staff don't know how to make any drink not in one of the pre mixed bottles, unless its something very simple like vodka and orange etc. On the whole, the bar staff also look bored, overworked and lack any energy, enthusiasm or service skills. The chill out barman is good, though he probably has an easier time. The daytime pool barman looks dead on his feet. Only really perks up if he tells you he can't make a drink either because he doesn't have it or doesn't know what it is. Bit of a misery. He does have people both at the front and the back of him though...probably better off with more of a showman/ extrovert in this bar as there is really no where to hide all day long. Pool. This is very good. Yes, it is in shade for part of the day. Some bits of the pool are in permanent shade, under rocky cave like design. This is no bad thing really. The sun is brutal here in August. If the shade wasn't around there's no way my son could spend the amount of time he'd like to in the pool. For a bit of extended sun you can move to one of the areas not directly round the main pool, or just head to the beach for a while. Having done this on days one and two and got a bit burnt the shade is now very welcome. Entertainment. Not for us at all. Daytime poolgames etc non existant. Some kind of darts etc going on but nothing actively encouraged. Posters state what entertainments on but no location listed and no one coming round to let you know or ask you to play.. Almost as if they hope no one turns up. Two bars with evening entertainment in, one suitable for very young children and one a bit third rate. We're now thinking of hiring some kind of transport to get out and about at night as we're a bit bored. Resorted to walking up the beach front followed by a film in our room last night. Food. This is pretty terrible. Really the worst aspect of the whole hotel. There are three places to eat, which is good. Breakfast doesn't start til 8am!? Dinner not til after 7.30?! This seems a bit weird. Ingredients are alright quality but the chefs then turn it into something more dire than you can ever imagine. Even the pasta is ruined. You will probably find something eventually, but nothing you will really think good. A lot of it is blatantly rehashed food from the prev day or meal. Not very well cooked. Even the last resort chips and chicken nuggets my son sourced himself were inedible, cold, hard and just awful. There's always a bowl of cereal available if you're desperate. My last comment is possibly only related to this week. One group of aggressive tattooed Brits have ensured they claim between 12 and 15 of the prime sunbeds every day. They only use about half but like to swap about sometimes while others have nowhere to sit at all. Anyone who invades their territory will be rounded on by one of the aggressive males, even if they've not used those beds all day. They don't really care if its a woman or young girl either. Don't get me wrong, they are not the only selfish bed hoggers in town, but they are the ones taking up the majority of beds for no reason and they are the most unreasonable and aggressive. Others have claimed those beds this week, but been quickly dispatched. It saddens me that the majority of people queuing up to claim beds they have no intention of using "just in case" are almost all Brits. Haven't we been slagging off the Germans for years for this kind of selfish piggish behaviour? Its not the Spanish guests, its noticeably all the Brits. I've seen some comments on here saying Spanish are treated more favourably. I haven't personally noticed this, but wonder if the way people are being treated directly relates to the way Brits are behaving at this hotel. The hotel has a rule that towels will be removed after 1/2 hour. This is perhaps a bit harsh as you may simply be in the pool or getting a coffee etc. A towel removal policy, perhaps after an hour or so, would be very welcome by most guests. I would love to see this enforced at this and other hotels who attract selfish and ill mannered oafs. Its a behaviour that's crept in to our culture and should be actively stamped out.

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Lovely hotel with good food

24 August 2015

A great room on the 2 nd floor with 2 double beds and a bed settee air con and a ceiling fan. This hotel is up a hill so you will feel the burn. There were some slobby English but on the whole a...

A great room on the 2 nd floor with 2 double beds and a bed settee air con and a ceiling fan. This hotel is up a hill so you will feel the burn. There were some slobby English but on the whole a great place to stay.

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One for the kids

20 August 2015

This is a hotel geared for families with a African theme. If you are single or a couple without kids, you are probably better off elsewhere. We picked this mainly for the pool, which is a decent size...

This is a hotel geared for families with a African theme. If you are single or a couple without kids, you are probably better off elsewhere. We picked this mainly for the pool, which is a decent size and with slides located separately on a split level and the main selling point of the hotel - will come back to the pool later. Good stuff - decent location at the far east of Benidorm so handy for Aqualandia and Mundomar which are worth a visit, and close enough to the beach without being affected by the notorious 'strip'. Rooms are fairly well appointed and clean, although can be claustrophobic as you will be in 1 room with your kids (balcony rooms are available but very few!). There is a bar on the top floor but they don't generally allow under16s up there. May be ok if there are a couple of families or grandparents so kids can be looked after. Staff are welcoming and helpful and check-in is straight forward. Pool is really good and caters for the size of the hotel without feeling too cramped and there is a poolside bar which is well stocked with non-alcoholic as well as alcoholic drinks, especially water. The kids loved it! There is a fair percentage of Spanish families staying too, which I deem to be a good thing as it less resembles the TV show. There is decent enough a gym (if you are so inclined) and a small Laundry which is very important if you are flying RyanAir!! The hotel is also part of a chain and provides a free shuttle to these other hotels where you can eat and drink for free (make sure you upgrade your card to Gold) but also you can get around the City fairly easily for free if you want to. Average Stuff - food. Some very good, some pretty poor and you will have to pick your way through. New items come on the menu every but some of the other items are obviously redressed food from the previous day. Kids food is very average but the salads and fruits are very good. The hotel itself blocks out sun until about 10:30 and the (huge) apartment block in front blocks out sun after about 15:00 to about 18:00 so it is only sunny around the pool during the really hot hours. There is a steep hill from the town to navigate (those with pushchairs beware) although there is a lift to get you into reception which an earlier review misses. There is Wi-fi throughout the hotel, but it does have a tendency to drop out requiring you to signback in which is annoying. The Lifts! The Lifts became something of a standing joke. There are 6 (3 in each 'wing') but you can be stood for a while waiting for one to appear and there is no indication, other than on the lowest floors, where they are or which direction they go. Regardless of which way they are going, get in one if it opens and if you can fit; you don't know when the next one is coming! Poor - The pool area; the pools themselves are great, but there are not really enough sunbeds around to pool which is vital if you want to keep an eye on your kids. Prepare to join the 09:30 rush if you want to get a good pitch. Also, the tiles away from the pool edge are lethal! Make sure you have footwear when not in the pool - the number of falls we witnessed was incredible with both of my kids taking nasty spills. This includes the toilets. Matter of time before there is a serious head or back injury! Entertainment is poor! One room very much geared up to Spanish families (mainly kids) and the English club relying on very average singers. Be prepared to go out, or sit on the patio until bedtime, especially if you haven't got a balcony! It is fairly easy to make friends though as kids play well in the pool and by time you have to worry about the evening, you are likely to be fairly 'relaxed' between the sun and the free bars! Overall, fairly good and gave me a far better view of Benidorm. We essentially chose it for the pool and were not disappointed. Would probably stay again if we chose a hotel holiday in Benidorm but would be prepared to spend a bit more travelling around and eating out.

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Facilities

  • 24 Hour Reception
  • Air Conditioning
  • Air Conditioning in public areas
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Golf
  • Gym
  • Hairdryer
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Laundry Service
  • Library
  • Lifts
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Terrace
  • TV Lounge
  • Whirlpool
Click on a beach below for more information