3 Jun 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Located in a side road in the Rincon de Loix, on a short steep hill, the hotel enjoys a central location in the heart of Benidorm. There is an abundance of shops, bars and restaurants about 150 metres away.

How far is the nearest beach?
This hotel is located 250m from the beach.

Distance from Airport
The hotel is located 60km from the airport.

For the Toddlers
An Entertainment Program is offered where parents and children get to learn something funny and new, and improve their communication skills by participating in the School of Magic Arts, School of Knights and Princesses, Magic Circus program or Magic Dance School. There is a mini club near reception with supervised activities (summer season only), play area, slides and climbing frames.

Rooms
The Hotel Magic Rock Gardens has 279 rooms. Each room comes with twin beds and sleeps 2, 3 or 4. All have lounge, mini-fridge, air-conditioning (15 July - 15 Sept), tea and coffee making facilities, satellite TV and private facilities. The 3rd and 4th bed is a convertible double sofa-bed. Safety deposit boxes payable locally. Maid service and towel change are daily, linen changed twice weekly.

Food & Drink
The Restaurant of the hotel is open 16 hours per day, from 08:00 until midnight. The meals are served buffet style .Service is interrupted between different meals for ½ hour. Diet and vegetarian options are available when reserved 24 hours in advance. The hotel offer access to its six bars, of which only three operate during the winter months.

All Inclusive Food & Drinks
The AI programme consists of breakfast, lunch and dinner, all buffet style (with diet & vegetarian meals too), served in the main restaurant. During meals beer, sangria, soft drinks and mineral water are offered. Also at the disposal of the AI guests is a non-smoking buffet style restaurant. Hot & cold snacks are available through-out the day, between 08:00 & 24:00. Cold snacks can be found 24hrs. Kids can have unlimited amount of ice cream from 10:00-24:00. Tea & coffee time with cakes & biscuits take place in the afternoons. Unlimited locally produced alcoholic & non-alcoholic drinks like beer, wine and spirits are served 24hrs at selected bars, as well as soft drinks, mineral water, tea, milk, coffee and ice-lollies. In-room tea & coffee making facilities included in the AI concept.

Sports & Entertainment
In the hotels there is a gymnasium, Jacuzzi, two swimming pools and sun terrace with free sunbeds, table tennis, pool tables and darts. Daytime activities include archery, skittles, short-mat bowls and rifle shooting. There are also childrens playground, childrens supervised activities (summer only), play area, bouncy castles, slides and climbing frames.

All Inclusive Sports & Entertainment
Sport facilities at the hotel include playground for children & professional entertainment, gym, sauna, jacuzzi, heated pool as well as full and varied daytime & evening entertainment programme. There is free green bowling at Monika Holidays (dress code required, prior reservation, upon availability). A shuttle bus takes guests to all amigos hotels during the day, where more than 50 bars and 20 restaurants are available.

Facilities & Services
Facilities include a pool bar, three bars, TV lounge and games room. There is also an excellent professional entertainment programme together with a wide range of bars and facilities, air conditioning and bar lounge.

All Inclusive General Info
Please bear in mind that alcoholic drinks are only served to adults. The AI concept runs 24hrs a day. The Free Amigos 10 card Will provide AI guests with free meals, drinks, snacks, entertainment, leisure facilities.

   

TripAdvisor Traveller Rating

Based on 1059 reviews
 

Awful

26 May 2015

I've just come back from a week stay, and the only thing I can say was it was awful, it's supposed to be a family hotel, yet there was barely any children's entrainment, they had 5 songs each...

We were dumped here by Jet2 after Magic Natura failed to open on time. On arrival we were told the interconnecting room we were promised didn't exist or more accurately there was only one in the entire hotel (which we later found out had been promised to at least 3 families) not Aqua Rocks' fault but the reaction of the reception staff was disgraceful particularly the eternally miserable Ana, basically it was what do you want us to do about it, so the manager Jason was called who promised that we would be moved the next day once a master room became available but "don't tell anyone because we haven't got many and everyone will want one" So our first night was spent in a decent room but with two double beds next to each other to sleep 2 adults and a 4 and 2 year old!! Completely inappropriate Our move to the master room descended to the ridiculous room 124 big master room with bedroom and sofa bed but was a disabled room so bathroom was a wet room arrangement with a waist height shower this would have been fine except the wet room sloped towards the door so after showering the resulting flood was quite an experience!! By this time we had demanded a move with the rep so after dinner and a quick drink retired to the room to get a good sleep having not had one the night before, but oh no, in the managements infinite wisdom they had decided to move an already unhappy family to disabled room 124 which is directly above the bar and therefore had music blaring through the floor until 11:30!!!! So apart from the ridiculous room situation what about the rest of the hotel Food: Poor quality buffet style served in a cave or if you chose the smaller restaurant a lovely view of the concrete apartment block in front of the hotel, witnessed a ridiculous member of staff force a family of three to move their small child because they dared sit on a table for 5 in a near empty restaurant!! Snack bar dirty glasses and plates nice enough waitress but seemed more interested in cleaning machines behind the bar than cleaning tables, food again was shockingly bad Pool/Setting: Whoever designed this place was a genius! I know lets design a hotel where the pool is in shade for a large portion of the day and where the waterpark area for smaller children has no where for parents to sit and keep an eye on their children, the pools were so cold that most of the children occupied the spa pool which ended up horrendously overcrowded. We escaped this place on the Monday unfortunately due to our hurry my wife left a jacket and an empty handbag in the wardrobe which the cleaning staff "Didn't find"

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Sent here due to our hotel not open in time

26 May 2015

Firstly I would like to add that this wasn't the hotel I booked due to it being up a hill and having no balcony so even though iam writing a review I wouldn't have gone to this hotel if the hotel I...

We had booked the Magic Natura as a party of 8 with two children but 72 hours before we were due to depart we were told that Magic Natura wasn't ready and was offerd the Magic Rock Gardens not wanting to dissapoint the children we elected to go Magic Rock on arriving we were greeted by friendly and welcoming staff, Hotel was nice and clean with lovely rooms and that was best bits, bars were full due to more guests than expected at the Hotel big ques with only one member of staff working very hard fair play ,the lifts were chocker waiting time redicilous the Pool's were freezing the entertainment was embarrassing and food in main restaurants was ok nothing special ,very dissapointed on the whole and the way we and so many others family's have been let down by the Magic Group and Jet2 Holiday's but hats off to the over worked staff at the Magic rock Gardens

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Hellhole avoid like the plague

25 May 2015

We were dumped here by Jet2 after Magic Natura failed to open on time. On arrival we were told the interconnecting room we were promised didn't exist or more accurately there was only one in the...

We came last year was very good BUT THIS YEAR OMG Food disgusting ZERO ENTERTAINMENT FOR CHILDREN the hotel in chaos we booked master rooms but on arrival had given them away and didn't even have a record of one of the rooms we had booked never again

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Disappointed

25 May 2015

We had booked the Magic Natura as a party of 8 with two children but 72 hours before we were due to depart we were told that Magic Natura wasn't ready and was offerd the Magic Rock Gardens not...

Booked natura animal which wasnt open in time for our holiday so jet2 gave us magic aqua rock gardens, i would say its NOT suitable for kids as thers ment to b entertainment that wev yet.to see the pool gets hardly any sun so far to cold also u spent half ur day up n down lifts to get to reception restraunt pool ect wouldnt reccoment atall tbh

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Additional Information

  • Timezone Europe/Madrid
  • Language Spanish
  • Currency Euro

Facilities

  • 24 Hour Reception
  • Air Conditioning
  • Air Conditioning in public areas
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Golf
  • Gym
  • Hairdryer
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Laundry Service
  • Library
  • Lifts
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Terrace
  • TV Lounge
  • Whirlpool
Click on a beach below for more information

Tourist Information

Weather

Having fun in the sun is the image that Benidorm holidays conjure up - and it's certainly no myth! From summer temperatures hovering near 40° Celsius to generous January averages of around 13° Celsius, permanently clear skies mean you should pack your sunblock whenever you're coming, and hit those golden beaches!

Jabs

As UK, Courses or boosters sometimes advised: hepatitis A (not normally for package tourists).

Electricity

European Style 2-Pin Sockets, 220/225V

Visa

No visa is required for a stay of up to 3 months