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Mitsis Laguna Resort & Spa

TripAdvisor Traveller Rating
Based on 3608 reviews

Read more about this Hotel

Expert's review

Now, we love a good five-star family-friendly hotel, so much so that we just had to go to Crete and check out this one ourselves. And let me tell you… this place is fabulous! Not only is it designed like a palace, with rooms that are so nice you won’t want to leave, but there’s SO much that really does make you feel like royalty when staying here. There’s a beach across the road, with an all-inclusive beach bar on serving gyros, salads and toasties (the best snacks for sunbathing, in my opinion) and the fact it’s all-inclusive is just *chef’s kiss*. If you’re looking for fun, there’s a DJ on all day at the activity pool area, where you’ll also find a creperie serving sweet and savoury treats and a whopping 18 different flavours of ice cream!! One thing I loved though, is that there’s an adult-only champagne bar too, so if you want to sneak off and enjoy some quiet time with your partner, glass of bubbly in hand, then you can!

Hotel highlights

  • 24-hour Ultra All Inclusive service (it’s amazing).

  • You have 9 dining options and 5 bars to choose from!

  • Rooms that are fit for royalty.

  • There’s a unique lagoon that runs through the hotel grounds, giving the resort a stunning Cretan village atmosphere.

  • Loads of pools to choose from!

  • So many activities (for all ages), that you won’t know where to start…

  • Relaxing spa for some well-deserved ‘me’ time.


  • Along the beachfront

  • 22km from Heraklion Airport

  • 168km from Chania Airport


  • Twin Rooms – available with land or sea views, these superior-style rooms are comfortable, airy and are perfect for 2!

  • Bungalows – if you’re looking for a room with a little more space, bungalows feature a sofa bed where a third person can sleep. If you’re looking for an extra touch of luxury, go for the one with a private Jacuzzi – it’s lush

  • Family Rooms – two-bedroom spaces that have what you need for a relaxing family holiday

  • Family Bungalow with Sharing Pool – now this one’s pretty special. Luxury two-bedroom family rooms with a terrace that opens up to a shared pool, so you’re just steps away from a swim at all times! These rooms sleep four and have 2 TVs and 2 lots of air conditioning

  • Presidential Suite – ok, if you’re looking for luxury, you’ve found it. For couples who want to live like royalty, this suite has everything you’re looking for; space, style and a private pool. It really has the ‘wow’ factor.

  • Air conditioning

  • Satellite TV

  • FREE Wi-Fi

  • Telephone

  • Hairdryer

  • Nespresso coffee machine

  • Magnifying mirror

  • Minibar

  • Bathrobe, towels and slippers.

Did you know?

The beach by the hotel has wooden walkways around it and has shallow entrances to the sea, which is great for swimmers. If you’re on holiday with a friend or partner, there’s an adult-only section of the beach for you to relax and unwind. Or, if you’re there with your little ones, there’s a shop by the beach selling inflatables, sun cream and beach goodies for non-stop fun!

Food & Drink

  • Main restaurant - serving a variety of delightful Mediterranean and international buffet-style cuisine with show cooking

  • Cretan a la carte tavern – high-quality Cretan cuisine made with local produce, for those who want to experience the true taste of Crete

  • Italian a la carte restaurant – indulge in a variety of flavours with a menu of amazing traditional pizza and pasta dishes

  • Pan-Asian a la carte restaurant – Asian-inspired dishes made using authentic cooking techniques for the ultimate Asian fusion experience

  • Steak House Grill – meat lovers…assemble! You’re in for a treat at this incredible grill restaurant

  • Fish a la carte restaurant – fine dining with the freshest fish dishes. Make sure to try the caramelised scallops (yep, we’re drooling too)

  • Creperie & Gelateria - here to answer all of your sweet cravings with ice cream, waffles, crepes and coffee

  • Snack Corner – located by the pool, serving light bites and street foods such as hot dogs, sandwiches and wraps

  • All Day Bar - yes, you read that right

  • Laguna Pool Bar - located by the main pool serving you ice-cold drinks – ‘ahhh’

  • Theatre Pool Bar - perfect for grabbing a cocktail alongside the evening entertainment. They also serve snacks ‘til 6pm

  • Night Bar - overlooking the Aegean Sea and serving carefully-crafted cocktails

  • Adult-only Champagne, Wine & Sushi Bar – for some relaxing drinks and bites, just the two of you

  • Beach Snack Bar – yummy favourites served between sunbathing sessions

  • All the bars offer top-quality drinks – and their delicious pina coladas are ONLY made with fresh pineapple juice, never bottled.

Sports & Entertainment

  • Plenty of pools to choose from – from the buzzing activity pool with beats playing all day to the super laid back seawater pools (with pool lift available), wonderful waterslide pool and a kids’ pool too, of course. The main pool and kids’ pool are heated at the start and end of the season

  • Mini club – for young ones ages 4 to 11, where they can have tons of fun while the parents can relax

  • The fun stuff – there’s a playground, table tennis, billiards, tennis and computer games room

  • All the activities – you won’t be short of something to do, that’s for sure. Aerobics, water Zumba, beach volleyball and art lessons are just SOME of the amazing activities on offer

  • Exciting entertainment – regularly organised events, live music, DJs, live shows and if you want to see something really cool, there are lights that shine from the hotel’s domes at night. It’s pretty cool if you ask us

  • Fancy a workout? – if you love getting your exercise in while you're away, there’s a personal trainer available in the gym for free

  • Serene spa – it’s got what you need to truly relax…a Hamman, whirlpool, indoor pool and a range of treatments on offer

  • Mini-market – forgot to pack something? Don’t sweat it. The mini-market has what you’re looking for, it’s even got Lego!


  • A la Carte Restaurant
  • Aerobics
  • Air Conditioning
  • Babysitting
  • Bar
  • Beach Volleyball
  • Beauty Salon
  • Bicycle Rental
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Cots (On Request)
  • Currency Exchange
  • Darts
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Football
  • Gym
  • Hairdryer
  • High Chairs
  • Indoor Swimming Pool
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Laundry Service
  • Luggage Storage
  • Mini Market
  • Minibar
  • Pool Bar
  • Reception
  • Romantic
  • Room Service
  • Safety Deposit Box
  • Shops
  • Spa
  • Sports Facilities
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • Turkish Bath
  • TV Lounge
  • Water Sports
  • Whirlpool
  • Wifi