6 Jun 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Lunch and the evening meal may be taken à la carte or selected from a menu whilst dinner may alternatively be chosen from a buffet. It is possible to book a half-board or an all-inclusive stay.

This refined little resort hotel is nestled on 5 acres of beautifully landscaped grounds, directly beside the beach. A coral reef lies off the coast. Offering very good value for money, the hotel comprises 51 distinct rooms of which 23 are standard rooms, 7 are superior rooms and 21 are deluxe rooms. Among the facilities count an air-conditioned foyer with a 24-hour reception desk, a safe, a currency exchange facility and a cloakroom. Further on-site amenities include a new restaurant, a theatre hall and conference facilities. It is possible to gain access to the Internet and there is room service to take advantage of. Moreover, car parking is available to those arriving by car.

This hotel is situated on the leeward side of Tobago, just a few minutes from popular Store Bay Beach in the south of the island. The peaceful waters of Pigeon Point are a mere 7 minutes drive from the hotel and it is about 10 minutes to the capital town of Scarborough. The nearest bus stop is 200 m away and Crown Point international airport can be reached on foot in around 5 minutes.

All of the rooms are air conditioned and afford views out over the sea. Cable TV, a direct dial telephone, standard security features and a bathroom with a bathtub and shower (in the superior rooms) or a shower stall (in the standard rooms) come as standard. The deluxe rooms additionally feature a shaver outlet, a hairdryer, ironing equipment and a safe as well as various other amenities.

There are two inviting, wonderful landscaped pools, a swim-up pool bar, a beautiful waterfall and a children's paddling area to take advantage of. Furthermore, guests may relax in the hotel Jacuzzi or on the sun terrace, or alternatively take a dip in the sea, with a lovely expanse of sandy beach available in Store Bay. It is alternatively possible to play cricket or volleyball, or to go diving. The reception staff willingly arrange tours of the island's major attractions for guests (on request).

   

TripAdvisor Traveller Rating

Based on 542 reviews
 

This ain't no resort!!! Point blank

22 May 2015

The place it's run down, Old and tired. It's very dated. Not enough lighting in the room linens smelt sour! I'm pissed I didn't get another place to stay as back up. The food mediocre, drinks...

The place it's run down, Old and tired. It's very dated. Not enough lighting in the room linens smelt sour! I'm pissed I didn't get another place to stay as back up. The food mediocre, drinks horrible! I'm nit sure your personal belongings were safe as there is no where to secure.in the room! There.was a fridge in the room tho. It's not on the beach just so you know, you have to walk, run, or drive to the storebay beach facility. I wouldnt mind a facking refund.

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NEVER AGAIN... FAULTY TOWERS OF THE CARRIBEAN

11 May 2015

They Say (Nothing in the World stays the same).. this could not be more true when describing the THE TROPOKIST HOTEL TOBAGO WI I last stayed here around 20 years ago and, had pleasant memories...

They Say (Nothing in the World stays the same).. this could not be more true when describing the THE TROPOKIST HOTEL TOBAGO WI I last stayed here around 20 years ago and, had pleasant memories from that visit. So.. irrespective of other negative reviews on Tripadvisor, my Wife and four other family members decided to book three nights over the Mothers Day Weekend. From the moment we arrived we realized that we had made a serious error in booking the TROPOKIST HOTEL Please Let me explain WORKS It was apparent , from the drilling, banging and presence of Workman that They were installing CCTV and, Fire Alarms.. But… we were never warned of this prior to booking, nor were AMRAL Travel in Trinidad who booked our trip. The drilling was right above and adajacent to our room No 207 which sounded like a macine gun going off and vibrated through our room The staff it would seem were helpless to fix the issue, and asked if I would like to talk to the manager th A Mr Anderson McPhee who it turned out was as scarce as Rocking Horse Poo…! THE ROOM We had decided to upgrade to a Ocean view room.. Yes it was that alright. But.. The A/c didn’t work properly… they tried to fix it but couldn’t.. The Ceiling Fan was broken and didn’t work The Bathroom door was falling apart. The ceiling paint was peeling and, had a hole The door to the room was broken and split The lock on the room door was just a plain bathroom door lock, easy to break into There were no amenities such as soap shampoo or hand cream. The cotton valance to the bed was utterly filthy. The TV didn’t function. Reading other reviews it seems this has been an issue since Jan 15 After several visits and complaints, Christine on the front desk God bless her moved us to room 207, Much cleaner and by this time we had soap And hand cream.. No Shampoo. All fine until we wanted a shower, what a performance, the Diverter valve To divert whater from the tap to the shower was a pull down contraption Which you had to grip while leaning over in the bath, If you have ANY FORM OF DISABILITY to your hands.. FORGET IT.. !.. you will NOT Work the shower on your own. Especially if you have any form of infirmity to your grip OH… and BROWN FILTHY WATER emanating from the taps THE FOOD’ We booked ( Modified American Plan ) which, as I guess you know, includes breakfast and dinner with very limited choice Reason given low occupancy.. I wonder why they have low occupancy???... Mmmm ? Oh.. We drank out there entire stock of Red Wine.. No we’re not Alcoholics This was just Two small glasses. This was corrected the night after ... The food its self was uneventfu, bland and boringl and could really do with some imagination One night we had BBQ chicken and it was terrible, dry and tasteless. Oh.. I forgot to mention , I tried to reach out to the manager ( Mr Anderson McPhee,) yet again Guess what.. No longer in a meeting but now on a conference call.. Does Mr Anderson McPhee exist? exist? THE PUBLIC AREARS Run Down.. Sums it up .. In desperate need of a clean and a TLC As for the pools , well the small , but deep pool was fine, but the main pool Was being filled… with, you’ve guessed it BROWN FILTHY WATER. The Sun Beds and Chairs were cracked and Filthy... THE STAFF Well, actually I feel for them, We Met Minerva , Guest Relations, Who solution was, well you’re only gonna sleep in the room so what’s the problem.. ??.. No Minerva we wanted to Enjoy the room and the hotel, after all that’s what we paid for. Christine, Front, to her credit This woman did try but its obvious her hands were very much tied in what she could actually do Daniel in the Dining & Bar area, a very nice young man who also did his best To Sum up , This hotel has seen better days and is very poorly maintained With staff that are demoralized and despondent. The Tropikist sets itself up to provide accommodation to International standards not a chance..! One comment I had from a member of staff was that it caters more for the Trinidadian Market.. what ar they saying? Trinidadians expectation's re low??? My thought is that all the problems stem from poor and incompetent management.. especially I suspect our mysterious and elusive Mr Anderson Mcphee.. who it seems could not run bathwater.. let alone a hotel.

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Wouldn't recommend

11 May 2015

I feel we stayed in a different place to the other reviewers on here as we found the staff hostile, unfriendly and in need of some (a lot of) customer service training (with the exception of...

I feel we stayed in a different place to the other reviewers on here as we found the staff hostile, unfriendly and in need of some (a lot of) customer service training (with the exception of Christine and a maintenance man who changed the lock on our door). On arrival after a long flight from the UK we are "greeted" by one of the reception staff who could just about manage to speak to us. We were shown to our room then came back down to ask for a safety box as the lock on our door was broken. The same receptionist was on her mobile phone with her back to us. She turned briefly and handed us a bunch of keys, presumably to ALL the safety deposit boxes. We stood for a while whilst she carried on chatting to her "mate" on the mobile until she realised we were still there and ended her call. We explained we did not have a box but would like one (though after seeing them, realised our stuff would be safer in our room with the broken lock) we were told they didn't have any available and would not have any until next week. We reported the broken lock and were advised she would get someone to see to it for us. The next morning I enquired again about the broken lock and was told by another receptionist (who was even more miserable than the first) that someone would look into it for us. Luckily a helpful chap (maintenance) who just happened to be there at the time offered to look at it and he promptly changed it for us. A couple of days later I had to report that something had gone missing from our room. It was not valuable but missing none the less. I was told by the first miserable receptionist that she would ask the cleaner the next day. Nothing - no feed back, but the missing object was mysteriously returned without a word of explanation....We found 2 of the staff in the restaurant very friendly and with the ability to smile. Unfortunately I am not able to name them but one girl was very young. As for Linda, who everyone seems to rave about, well we found her quite over bearing and her good mood appeared to be dependent on whether she was being tipped (which she wasn't by us so maybe that's why she stopped asking us if we wanted desert!) Apart from these incidences, we found the hotel and location quite nice. The rooms are a little dated but kept very clean. Our balcony which overlooked both pools with sea view got very wet when it rained (which it does a lot of even in "dry season" by the way) so we were not able to sit on it when it rained as it was flooded as the rain bounces of the railing from above. Maybe this could be fixed easily? The food was nice, especially breakfast with plenty of choice even though I've no idea what most of it was and the staff again were miserable so we found the whole experience quite uncomfortable. The pool area is very beautiful and kept clean. I think they are in the process of making the second pool area a bit nicer to look at as when we stayed it was a bit neglected. On our third day we wanted to hire a car as it rained a lot (did I mention that?) As it was Sunday we couldn't find any places open so we reluctantly asked the second receptionist. She pointed out a guy they recommend at the hotel. It turned out this guy doesn't take a deposit and deals in cash only. He also wanted 15000 TT for any "damage". We were surprised that the Tropikist actually recommends someone who works in this way as it seems rather dodgy to say the least and I would advise people to steer clear and use a reputable company researched on the internet. I would recommend the Tropikist to others if the reception and breakfast serving staff were less hostile and miserable looking. This is the only thing that lets it down. Such a shame.

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The Service was greattttt!!!!!!!

10 May 2015

Kudos to Trizette. Trizette works at the dining area and today she made myself and all the mother's in my family really special and I believe that this is a natural thing for her. I approached this...

Kudos to Trizette. Trizette works at the dining area and today she made myself and all the mother's in my family really special and I believe that this is a natural thing for her. I approached this lady in the buffet breakfast area while she was busy making the counter clean requesting a table for 5 all other tables were for 4 persons. Without hesitation she said " Sure I will clear this one for you" as the person's occupying it just left. She hurried finished what she was doing and started clearing. On noticing that the other ladies in my group started trickling in behind me she thought swiftly and suggested to us to start gathering our meal. She was quite vivid in explaining where to get everything for our meal since they were not all in the same place. By the time we got back to the table it was ready for use. Ever so often she checked in as she passed on the floor asking, " how is everything" giving that extra touch to customer service. I even made other requests and thinking that its buffet that I may have to go for it, she said no she will get it organised. Time to pay the bill and im observing that the machine is taking a while and she engrossed me in the most friendly conversation while waiting on the machine to sort itself out. Some people may say this is normal customer service but as someone who also works in the customer service arena, just different entities I must disagree you sometimes get half-handled so much so that people take it for granted that this is how service should be. She never flinched. ..she smiled she was down to earth. Very welcoming, thoughtful and caring.

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Additional Information

  • Timezone America/Port_of_Spain
  • Language English is the official language.
  • Currency TT Dollar (TTD)

Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Air Conditioning
  • Air Conditioning in public areas
  • Bar
  • Breakfast
  • Buffet Restaurant
  • By the Beach
  • Currency Exchange
  • Family Hotel
  • Hairdresser
  • High Chairs
  • Iron
  • Jacuzzi
  • Kids Pool
  • Kitchen Facilities
  • Pool Bar
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Scuba Diving
  • Shower
  • Spa
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Terrace
  • Whirlpool
More beach information coming soon for this hotel

Tourist Information

Jabs

As UK, Courses or boosters usually advised: tetanus; hepatitis A. Vaccines sometimes advised: diphtheria; hepatitis B; tuberculosis; rabies; yellow fever.

Electricity

Electrical current is 115 volts/230 volts, 60hz. Two-pin flat blade plugs are used.

Visa

UK passport holders, regardless of endorsement, do not need a visa to enter TNT.