6 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
This luxury hotel, situated in a unique and natural environment with 12,000m2 of subtropical gardens; has 5 floors with Arab-inspired arquitecture. High quality accommodation with 390 recently redesigned rooms and suites and two Presidential Suites with panoramic views from their balconies, as well as every facility.First class stays with the maximum comfort, so you can give in to rest and relaxation. Guests may serve themselves from the breakfast buffet, for dinner, guests have a choice of 5 restaurants.

How far is the nearest beach?
The beach is situated 200m away from the hotel.

Distance from Airport
This hotel is located 17km from the airport

Rooms
The rooms come with an en suite bathroom with hairdryer, a direct dial telephone, Internet access (addicional fee), a plasma TV, a minibar (with extra charge) and a hire safe. All rooms have a balcony or terrace. In the Suites the safe is free of charge.

Food & Drink
The hotel offers three catering options: Bed and Breakfast, Half board and Full board, with five restaurants to choose from.

Sports & Entertainment
Guests may make use of the hotel's freshwater pool, seawater pool in the Beach Club as well as the solarium and sauna (with extra charge). The Tropical Wellness and Spa offers a full range of health and beauty treatments. Sports enthusiasts may make use of the in house gym (with extra charge). The hotel can offer exclusive Golf rates at the Abama Golf Resort; the Playa de las Americas Golf course is just 1km away, and other golf courses are neaby. Children´s entertainment club (Availability subject to high occupancy of families: Christmas, Easter, Summer). Age: from 5 to 12 years old. Activities: Traditional games - Multisports - Games at pool - Art and handicraft workshops - Inflatable castles

   

TripAdvisor Traveller Rating

Based on 1011 reviews
 

Wonderful holiday

29 August 2015

Very nice hotel, with great staff. We had a very nice 2 week holiday and we will stay again. It's in a good location but quiet and not in the middle of it all. Food was ok with a limited selection on...

Very nice hotel, with great staff. We had a very nice 2 week holiday and we will stay again. It's in a good location but quiet and not in the middle of it all. Food was ok with a limited selection on some nights but what was on offer was good quality. A nice big pool and an additional beach club pool area although this is more for the adults as the pool by the hotel is warmer and not as deep.

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Good, but ...

26 August 2015

First impressions were great, outward appearance very nice, classy reception area. Given glasses of cava while we checked in and were upgraded to a sea view room (we had booked garden view). So off...

First impressions were great, outward appearance very nice, classy reception area. Given glasses of cava while we checked in and were upgraded to a sea view room (we had booked garden view). So off to a good start. Room. The room was clean, spacious and tastefully decorated as was the bathroom. Some people have commented on the lack of tea/coffee facilities and lack of iron in the room, the hotel will provide these facilities if you ask for them. Food. We stayed half board but actually ate out most of the time. Breakfast was the usual affair, there was lots of choice the food itself being pretty standard. We went to dinner once and decided we were not going back. The food was fairly average at best and seating arrangement confused, one couple were told by a member of staff they could not sit in a particular area as it had been set up for breakfast, he then proceeded to seat at least a dozen people in the same area. One reviewer complained about people wearing inapproprite clothing to dinner, i was more concerned with the amount of people not using the tongs to handle the food and thought their hands would suffice. We dined at Las Rochas one evening and the food was fantastic as were the prices. I feel that for a 4 star establishment the food requires improvement. The entertainment at the hotel is fine if you like cheesy cruise ship jazz type music, this is just a personal preference as it was not to our taste. But be warned if you decide to sit in the outside area ( which is very nice) for a few drinks as they are expensive If like us , you like to stay out of the sun at the hottest part of the day, you may find you cant go back to your room for a kip as the cleaning schedule seems quite hectic. I understand that occupancy levels will affect the times that rooms are cleaned but on some days the cleaner had been by 10 whilst on others it was after 3, i personally cannot relax in my room when i know the cleaner still has to do her job. As for the poor wi-fi, it was explained to us ( by someone from another hotel) that the south of the island has yet to be upgraded and that the wi-fi is pretty sketchy in this part of Tenerife. All in all we would stay here again as it is a beautiful hotel with friendly, welcoming staff, but would probably go b&b instead of half board

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Good, but could be better

24 August 2015

The reception, main pool and Las Rocas sea pool and surrounding areas were beautiful, clean and well maintained. The various bars and restaurants, Cucurruchos/Vida/Rocas, had efficient and polite...

The reception, main pool and Las Rocas sea pool and surrounding areas were beautiful, clean and well maintained. The various bars and restaurants, Cucurruchos/Vida/Rocas, had efficient and polite staff, offering a wide variety of drinks and food. Breakfast also offered a very wide variety – but as per other posts, was disorganised and would benefit from much better table management. We stayed B&B, and can recommend the Carlos Restaurant on Av. de Colón, Molino Blanco up the hill and over the bridge, and Toro Tapas and Grill along the promenade towards Puerto Colón. Downsides to our stay were ; ineffective air con in the room, a minibar that was warmer that the room , very slow / unavailable wifi in the room, and clearly insufficient sun beds for the hotel – it was necessary to queue at 08:00 daily and reserve a bed to have any chance of securing a place near the main pool (necessary for children). Also the walls and décor of the Mimosa area are suffering from damp, and are nowhere near 4/5 star standard – as per other posts in the Average category (pictures attached) ; “Okay But With a Little Work Could Be Great” Reviewed 15 March 2015 kevinsteer Chelmsford “Mixed feelings” Reviewed 10 March 2015 Maureen G Chelmsford, United Kingdom

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Wonderful hotel / badest wifi

21 August 2015

The most beautiful architecture of Costa Adeje, wonderful tropical garden, top staff, climatised, quite, no russians, family friendly etc. Comments would go on possitive if there was not this slowest...

The most beautiful architecture of Costa Adeje, wonderful tropical garden, top staff, climatised, quite, no russians, family friendly etc. Comments would go on possitive if there was not this slowest wifi we've ever seen since 56k modems. It's 8 kBits in average download in the rooms, which meens some devices just won't sync (iCloud Photos for example) and you'll need a solid dataplan even for whatsapp, as 4G works perfectly in the region. Wifi availability should be erased from their services list. Upgrade to standard 15-30 MBits wifi would give it 5 tripadvisor stars, despite the many small fixes needed (bath, paint, doors.. the usual thing after a summer season) and the adverted waterfalls not working at main pool. (Sorry i can't post beautiful images, cause i'm still at the hotel with no wifi ;) Room 519, kind regards

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Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Air Conditioning
  • Air Conditioning in public areas
  • Babysitting
  • Bar
  • Breakfast
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cots (On Request)
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Golf
  • Gym
  • Hairdresser
  • Hairdryer
  • Heated Swimming Pool
  • Internet Access
  • Kids Club
  • Kids Pool
  • Kitchen Facilities
  • Landscaped Gardens
  • Laundry Service
  • Library
  • Lifts
  • Luggage Storage
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Spa
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Swimming Pool (Salt Water)
  • Table Tennis
  • Telephone
  • Terrace
  • Turkish Bath
  • TV Lounge
  • Whirlpool
Click on a beach below for more information