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Overview
This lovely holiday resort is part of the Melia Hotel International group and enjoys a superb location on a cliff top, with stunning views over the sea, between the gorgeous beaches of Cala Domingos and Cala Antena. There are three buildings surrounded by 25,000 square metres of gardens. There is a sun terrace at sea level, which can be reached from the Mastines building. The hotel is in the municipality of Manacor, 17 km from the city of the same name, and is less than 20 km from numerous attractions. This corner of Mallorca is the ideal place for an unforgettable holiday. Wifi is available at an additional charge.

Please note: guests will be allocated rooms in any of the three hotels. The hotel will not accept bookings of minors aged 17yrs or younger unless they are travelling with someone 18yrs of age or older.

How far is the nearest beach?
This hotel is located 700m from the beach

Distance from Airport
It is 67 km from the airport in Palma de Mallorca.

Rooms
Rooms offer an en suite bathroom with a shower and bath, a terrace, ceiling fan and safety deposit box (extra charge). They also have a double or king-size bed, direct dial telephone and mini fridge(for hire). Most of the rooms have sea views.

Food & Drink
Breakfast buffet (07.30-10.30), lunch (13.00-15.00) and dinner (18.00-21.00) with show-cooking at the restaurant in each building.
Snack service for customers in All Inclusive, open when restaurants are closed. Pool Bar service from 10 am until 6 pm. Indoor bars with different atmospheres in each building: live music, children's entertainment and shows. Drinks are served up to 01:00, but the All-inclusive package ends at midnight. Guests may use all of the facilities of the entire resort during their stay, except they may only use the restaurant which belongs to the resort building in which they are staying.

Sports & Entertainment
There are several entertainment stages, both indoors and outdoors, and a wide range of daytime and evening activities. All the public areas of the resort, as well as the indoor bars and restaurants, are air conditioned. The sun terraces are spacious with free sun beds and sunshades for guests.

   

TripAdvisor Traveller Rating

Based on 143 reviews
 

excellent value for money

7 January 2015

me and my partner stayed here on a credit crunch holiday from ferris. it was accommodation on arrival so we didn't have chance to read reviews beforehand. we were not disappointed. we arrived at the...

I endured this "holiday" in the last week of August 2014. My girlfriend and I were taken away for her 21st by her parents. We were really looking forward to it and so were her parents. For us it was a free holiday, in the end we would have rather paid for it and stayed at home. On arrival at the hotel we were quite unimpressed with the surroundings but it was late at night and it was too early to judge. At the reception we were informed that our rooms were in fact in different parts of the resort, we were confused by this as we were travelling as a party of 5 (1 Triple + 1 Double). We were then told that we must only eat our meals in the section we were staying in. Obviously this is ridiculous as you want to eat your meals with your family whilst on holiday. We were asked to pay £110 to pay to have the double room upgraded so we could be in the same hotel. As it was late we agreed to pay and went to our rooms. We were a bit cheesed off but we were still in excited holiday mode and nothing was going to ruin our trip away. And then we got into our room....... -Tiny -No Air Con -1980's Bathroom -1970's Bed Sheets -1960's Curtains -No TV, No Kettle, No Iron, Broken Phone, Flintstone's style bed and a horrendous noise coming from the extractor fans outside our window. I can deal with basic, but this was primitive. When we complained about the state of our "upgraded" room the hotel manager was resistant at first but eventually agreed to change our room in the morning. In fairness the next room was bigger and better, but still very basic for what it had cost. The pool area was average and the general area around the resort wasn't luxurious by any stretch but was adequate. The all inclusive drinks were fine, the lager was good (Cruzcampo, as you'd expect). But the bar staff were rude, my girlfriend took her cup back to the bar one afternoon assuming she was being helpful, and was told "the bin is over there". The two drinks per person, per time rule was frustrating as when it was extremely hot and needed water, you could only get two small cups of water and no other drinks (yes, water is included in this rule). The food on the first day seemed fine, there was a varied selection but nothing outstanding, just about deserving of a 3 star standard. However our holiday took a turn for the worse (somehow), and from the evening of the second night we were no longer able to eat from the hotel restaurant as 4 out of 5 of us had severely upset stomachs and headaches. The remaining 5 days of our holiday including my girlfriends 21st birthday, (of which she spent in bed with a bucket) were ruined with illness. It became apparent to us that we weren't the only ones who fell ill during our time there. We spoke to many people who were ill that week. However, I have a friend who stayed at the hotel a couple of months previously and said he and his brother had no issues at all with the food. Although, whilst there we personally witnessed faeces on the floor next to the toilets and young children vomiting in the communal restaurant toilets. We also witnessed poor rotation of hot foods in the all inclusive buffet, such as older cold burgers being left under warm new ones, they could have been left lukewarm for hours before being served to someone. With or without illness we still well overpaid for this holiday. Without illness it would have been deserving of 2 stars. We're not ones for moaning or criticising, and we give credit when credit is due, but this place is worth its 1 out of 5 rating. There are many other resorts in this area, or elsewhere. This hotel really doesn't deserve your time or money.

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lovely hotel

12 October 2014

As the name implies, the decor in the public rooms is Moorish inspired and very pleasing to the eye. There is ample comfortable indoor seating on the ground floor. Outside the main door, there is a...

I went to this hotel in August 2013. I have booked to go back again in July 2015. The reason that I am going back is that I had a 1.5 year old child at the time and the fact that there was a climbing frame and baby pool right next to one another allowed us to relax in the sun whilst he happily played right beside us. He's now 3 and I have another baby and I know I can feel relaxed again. We have the addition of a gran coming this time! :). We stayed in the Balmoral the first time - the rooms were pretty small and very basic. I'm in Mastines this time and know that the rooms are huge - which will make the time easier with two kids in tow. First time around, I forgot to take my hairdryer and I was able to hire one for the week. I was wondering if anyone knows if you can hire a small fridge in your room - this would really help with the baby milk aspect. On the whole, we had a really nice holiday and as you can see, I have no problem going again. Only downside is that the transfer is long and the 2 drinks policy - but most all inclusive hotels are like that. The little town is only a short walk away and have loads of shops and restaurants to pass the time in if you fancy a night out of the hotel.

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fantastic

8 October 2014

First time at the hotel, staff couldn't do enough for and help my father as he's disabled. Bedroom bathroom where immaculate, entertainment in the day and night was fantastic. Very well suited for...

We stayed for a total of 7 nights in the Balmoral hotel of the complex, which you get allocated to when you get there so there is nothing in the way of choice. Families are more likely to be put in the larger Chiuauas part of the complex. However, as we were a group of friends, we were put in Balmoral. First of all, the transfers are NOT 1hr 30min. In total, we probably spent 3 hours on the coach before we reached the airport, with a lot of detours as the driver apparently did not know where he was going. When we got there, the room was nice enough but we were disappointed by the volume of people trying to squeeze into one area at the poolside. Thankfully, you are free to walk around the other parts of the complex as long as you eat in your assigned hotel. We went to see Chiuauas which was much better space wise but we could have done without the same 8 songs being blasted on repeat throughout the day. If you're looking for peace and tranquility, maybe try the beach, just a 10 min walk away. The entertainment during the night was something we enjoyed massively. After the children's acts (which were loud and drew in an audience of only a few kids), there was a Grease Tribute Act, a Cirque de Soliel show and a Soul Sisters performance, so there was always something to do. Kudos to the entertainment team. Unfortunately, the food was not up to scratch. Despite the promise of freshly served produce and snacks throughout the day, the hotel fell short. Instead, we were greeted with grey meat, wrongly labelled dishes, dry pasta and a questionable looking mozzarella stick with a picture of a pig taped on top. Will not be trying that again. Despite being limited, the dessert choices were better. You can choose from ice cream, cake or jelly, which were all fine. Overall, this was fine for the week, but I would venture out if you're looking for top- quality, authentic produce.

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Salmonella poisoning

28 September 2014

They have no signs in their buffet area asking guests to use utensils instead of their hands. While one would hope the average guest has these simple manners, I witnessed coughing and sneezing hands...

I visited this hotel last year with my 1 year old daughter and partner! The rooms are basic e.g no kettles tv ect but very big and beds comftable. Staff worked very hard and made the holiday close to a lovely little town within 10 mins walking distance however next to the balmoral their is a shop and bar! The holiday I found was amazing the pools always clean and inside entertainment programme and an evening entertainment programme aswell as children's disco and games! Theirs separate kids parts to all pools! I tended to stay at the main pool in the day that is where they hosted most day activities such as water games e.g lay mats down the pool have to try run across them I made it! Very fun! Also darts competitions, Zumba ect.. You can walk around a amazing coast line left to a beach and right is also to a beach the little one in the left people moaned was smelly and messy I never had this problem! The entertainment team was also the staff working during the day so you already have bonds with them and they really get you all envolved on a night with games with prizes like champagne! The town was lovely loads of little shops cafés and restaurants. The only down fall I could give was the transfers time but that wasn't a fault of the hotel it's self and also the worst part of my holiday was a friend I met when on a night out (I never went out on the night due to having a baby with me) she got raped and carried and left out side her hotel (balmoral) the thomas cook rep was rubbish told her she wouldn't go hospital or police with her as she wouldn't get paid! The hotel steped in and called the police and translated the story also took her to the hospital and made sure she was ok and looked after her well! Thanks to all the help of the hotel ect the man was caught! (Don't let this put you of could happen in any country) just showing how help ful they was! The only 1 down fall the hotel has which I hope they change is the 2 drink per person rule I understand this rule but when they would not fill up my baby juice bottle and let me take a drink for me and my partner aswell ( some how ever did some did not) you could also not get 2 drinks and a Icecream you'll have to re cue for one of them which was a pain when one of us had to be looking after our child to be going back and forward for bottles and ice cream for her overall the hotel was a fantastic holiday p.s food was good I stayed for 10 days and found a decent meal 3 times a day they do show cooking steak so u get to cooked how you like they also do turkey night where they have hole turkeys carving in front of you which was pretty good!

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Additional Information

  • Timezone Europe/Madrid
  • Language Spanish
  • Currency Euro

Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning in public areas
  • Bar
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cots (On Request)
  • Currency Exchange
  • Darts
  • Doctors / Medical Centre
  • Entertainment
  • Hairdresser
  • High Chairs
  • Indoor Swimming Pool
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Kitchen Facilities
  • Landscaped Gardens
  • Laundry Service
  • Library
  • Lifts
  • Lounge
  • Luggage Storage
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Safety Deposit Box
  • Shops
  • Sport Facilities
  • Sunbathing Terrace
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Terrace
  • TV Lounge
Click on a beach below for more information

Tourist Information

Weather

Holidays in Calas de Mallorca are perfect in the summer for those wishing to top up their tans as temperatures reach 30° Celsius and beyond. Make sure you have your sun cream handy, as it will definitely be needed! Winter months tend to be a lot cooler and the weather can be more temperamental, with periodic rainfall and cloud. So make sure you pack suitable clothing regardless of when you plan on visiting this idyllic Balearic island.

Jabs

As UK, Courses or boosters sometimes advised: hepatitis A (not normally for package tourists).

Electricity

European Style 2-Pin Sockets, 220/225V

Visa

No visa is required for a stay of up to 3 months