4 Jun 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Hotels Jupiter, Saturno and Marte are part of the Club Mac Complex, which is situated in a quiet district of Alcudia, on the northern coast of Majorca, surrounded by lovely gardens. The complex lies roughly one and half kilometres from Alcudia Beach and is located on a hill between two picturesque bays, allowing guests to admire the surrounding hills and wonderful views from any part of the complex. Waterpark access is now included in all bookings to the Club Mac.

How far is the nearest beach?
The nearest beach is located 1.5Km from the hotel

Distance from Airport
The airport is situated 65Km from the hotel

Rooms
Guest rooms are comfortably furnished and come well equipped with great amenities and features, including a private bathroom and delightful balcony. Available are two queen-size beds which are shared by occupants, or queen beds and bunk beds (on request) for children.
Facilities include; TV, Air-conditioning, Private bathroom with bath or shower, Private balcony or terrace and Safety deposit box.

Food & Drink
Foodies will love the rich and varied buffets on offer at Jupiter, Saturno and Marte. Ethnic corners, theme nights, vegetarian dishes and, of course, an excellent children’s menu will make every single gastronomic moment enjoyable during your stay at the complex. There are three non-smoking buffet-style restaurants, three lounge bars, three pool bars serving snacks.

Desayuno 08:00-10:00. Almuerzo 12:00-18:00. Cena 18:00-21:00. Late breakfast 10:00-12:00 – Bar Jupiter. Cold Snacks 12:00-18:00 – Bar Jupiter. Hot Sancks- Burguer 12:30- 16:00. Tea-Coffee- Biscuits- Afternoon- Bar Jupiter. Light Meal- Hot snacks- 12:00-15:00 - Restaurant Marte. Late dinner – 22:00-24:00. Restaurant Jupiter.

Sports & Entertainment
It’s an ideal choice for families thanks to the countless activities and facilities on site and in the surrounding area, including a stunning beach just 1 km away, and 7 swimming pools for adults and children. We wouldn't recommend this hotel to couples or young singles as it is aimed mainly at families.

The Club Mac Complex offers a wide range of facilities to suit all ages, including seven swimming pools, a leisure lake and a Children's Village for younger guests. 4 swimming pools, 3 children's pools, Water sports, Kids’ club, Regular courtesy bus service to the beach, Sports area, Five -a-side football, Tennis, Table tennis, Volleyball, Mini golf, Keep-fit classes, Pool tables (at a local charge).

   

TripAdvisor Traveller Rating

Based on 4381 reviews
 

Amazing holiday.

26 May 2015

It's a great place to go with family or even friends. There's lots to do for the children the hotel entertaininers are the best. So friendly bubbly & brilliant. One in particular Macauley he's...

It's a great place to go with family or even friends. There's lots to do for the children the hotel entertaininers are the best. So friendly bubbly & brilliant. One in particular Macauley he's brilliant with the children. Has a right laugh with them & the adults to! I loved it. Would definitely go again & recommend anyone else to! X

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Never again!!

26 May 2015

I am extremely disappointed about this resort and actually I don't know where to start 😒 room in hotel Saturno was smaller than my kitchen with one hospital type of bed with disgusting bloody stain...

I am extremely disappointed about this resort and actually I don't know where to start 😒 room in hotel Saturno was smaller than my kitchen with one hospital type of bed with disgusting bloody stain for my kid and the second one was just broken (photos) mouldy bathroom dirty shower poor cleaning service with moaning maids. No shower curtain so we had a flood every day in bathroom and in the room. I accept the fact that TV is paid extra but deposit for remote controller??????? Poor entertainment for people after 50 not for young couples with children's. Disgusting warm alcoholic drinks.Every morning after evening "fun" in the reception area was broken glass and cigarettes ends. All inclusive does not mean its a lot included in package as well because in Hidropark U have to pay €4.50 for sun bed each and €5 for a locker and of course food and drinks are not included too so be prepared for hot dog for €6!!! Delays in reception staff don't know what to do panic everywhere! Lots of activities in kids club are not for free ! When U eat Ur dinner U have to watch Ur plate because when U leave for a minute to take eg salad when U back Ur plate is gone. U are watched in dinner time and waiters keep asking "are U finished" they just can't wait when U leave annoying and rude!!! U taking chips from the buffet and the maid spray the bleach just next to ur chips to clean the counter yuck!!! Never again!!!!

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What a difference ive seen in two stays within 9 months of each other!!!

26 May 2015

Right...Just before anybody says im being biased with this place, just read my previous review of this place. As you have probably seen from my past review of this place when we stopped here in...

Right...Just before anybody says im being biased with this place, just read my previous review of this place. As you have probably seen from my past review of this place when we stopped here in september, we had a great time, everything from food to entertainment was top of the draw. So going on past experience, with my partner due to give birth in september this year we decided to take an earlier holiday to this place for two weeks, going from 9th may- 23rd may. On booking we seen we had a good deal of £1900 all inclusive two weeks for a family of four. So we snapped it up in a shot thinking we had an awsome deal judging on how good it was in september just gone. On the day we went we arrived at the hotel reception, we was told we was staying in the saturno hotel this time and not the jupiter, not thinking nothing of it we just went along with it. On first inspection of our room, the decor was very dated, marks on the wall, bathroom tiles had been bodged to cover up any cracks etc. The beds and pillows felt as though we would of had a better night sleep on a concrete floor. Fair to say this was a totally different hotel to the jupiter, bearing in mind theyre all inside the same resort. On our last holiday the food was great, the themes were top notch and had great variety. This time around the food was bland, greasy, lack of options and basically if you didnt like chips then there wasnt much more to eat there, alot of the food it looks like it was chucked together from the previous day leftovers. I was disappointed to say the least!!! We had to make an official complaint to first choice regarding someone in a room around us was smoking cannabis and was so strong we had to shut our balcony doors!!! Nothing got done about it, all was said is that if it continues then we will look to change you rooms, not the nicest of things to have especially with two young kids. We also made a complaint as two men who seen blatently trying to buy drugs off the "looky looky" men outside the hotel, we was told the looky looky men would be moved on but they were still there every day. Things got that bad at this hotel we tried booking flights home early to get away from there. We decided to start eating out at a british family bar just outside the resort to get a decent meal, we got chatting with the staff and they said its been unbelievable how many people have done the same as us and ate out instead of eating at the hotel. I dont know wether it was the time of year or what but the increase in loud, rude parents was mental, they didnt give a care about other people staying there and did what they wanted. People smoking over my heavily pregnant partner and kids outside, when asked to smoke away from the tables as a bit of respect we basically just got laughed at and told to move elsewhere. Im not saying every family was rude there as there was some decent and nice families there, who basically voiced the same concerns. Things got that bad i had to rent two drinks holders as i had both of them knicked, so i lost out on 10 euro. I certainly wont be going back to this hotel again, and i urge others to really think about it, im not sure wether it was the time of year we went, but the food should be at a good standard all year. The kids entertainers (animacion team) are mainly polish or latvian people now who you cant understand, the games they play at mini disco are mind numbingly boring, there was around 50 kids sat on stage bored out of their heads for 40 minutes at a time. The staff they brought in this year are very poor to say the least, this experience has put me off all inclusive holidays in spain or balearics again.

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Excellent for kids but shocking food.

26 May 2015

Just returned from a weeks stay at club Mac. Be prepared for a long wait at check in as they operate a ticket system. However the facilities and pools are all excellent and there is everything the...

Just returned from a weeks stay at club Mac. Be prepared for a long wait at check in as they operate a ticket system. However the facilities and pools are all excellent and there is everything the kids could want within the complex. The first choice kids club is fantastic. The club Mac shop is very expensive compared to the spar across the road. The food however is quite simply horrific. Cold poor selection and very badly cooked. The all inclusive drinks are in the smallest cups possible and questionably watered down. Think the complex is worth the 3 stars but the food and drink ain't worth one. Would stay again but only on a self catering basis if it were possible.

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Additional Information

  • Timezone Europe/Madrid
  • Language Spanish
  • Currency Euro

Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Aqua Park
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Football
  • High Chairs
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Lifts
  • Living/ Dining Room
  • Lounge
  • Mini Golf
  • Mini Market
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Romantic
  • Safety Deposit Box
  • Satellite TV
  • Shops
  • Sport Facilities
  • Sports Facilities
  • Sports Screen
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Football
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
Click on a beach below for more information

Tourist Information

Weather

No need for warm clothes on holidays in Alcudia! In the summer you can expect hot, dry weather with temperatures regularly reaching 30° Celsius and above. The delightful sea breeze will keep hot days from becoming unpleasant so that when you are relaxing on the beach all you need is sun cream and a cool drink and you're good to go.

If you're not too fond of the sun, you would be best visiting Alcudia in the winter months as it is quite mild. However, you should be aware that Majorca does experience some irregular rainfall in the winter period.

Jabs

As UK, Courses or boosters sometimes advised: hepatitis A (not normally for package tourists).

Electricity

European Style 2-Pin Sockets, 220/225V

Visa

No visa is required for a stay of up to 3 months