3 Jun 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Hotels Jupiter, Saturno and Marte are part of the Club Mac Complex, which is situated in a quiet district of Alcudia, on the northern coast of Majorca, surrounded by lovely gardens. The complex lies roughly one and half kilometres from Alcudia Beach and is located on a hill between two picturesque bays, allowing guests to admire the surrounding hills and wonderful views from any part of the complex. Waterpark access is now included in all bookings to the Club Mac.

How far is the nearest beach?
The nearest beach is located 1.5Km from the hotel

Distance from Airport
The airport is situated 65Km from the hotel

Rooms
Guest rooms are comfortably furnished and come well equipped with great amenities and features, including a private bathroom and delightful balcony. Available are two queen-size beds which are shared by occupants, or queen beds and bunk beds (on request) for children.
Facilities include; TV, Air-conditioning, Private bathroom with bath or shower, Private balcony or terrace and Safety deposit box.

Food & Drink
Foodies will love the rich and varied buffets on offer at Jupiter, Saturno and Marte. Ethnic corners, theme nights, vegetarian dishes and, of course, an excellent children’s menu will make every single gastronomic moment enjoyable during your stay at the complex. There are three non-smoking buffet-style restaurants, three lounge bars, three pool bars serving snacks.

Desayuno 08:00-10:00. Almuerzo 12:00-18:00. Cena 18:00-21:00. Late breakfast 10:00-12:00 – Bar Jupiter. Cold Snacks 12:00-18:00 – Bar Jupiter. Hot Sancks- Burguer 12:30- 16:00. Tea-Coffee- Biscuits- Afternoon- Bar Jupiter. Light Meal- Hot snacks- 12:00-15:00 - Restaurant Marte. Late dinner – 22:00-24:00. Restaurant Jupiter.

Sports & Entertainment
It’s an ideal choice for families thanks to the countless activities and facilities on site and in the surrounding area, including a stunning beach just 1 km away, and 7 swimming pools for adults and children. We wouldn't recommend this hotel to couples or young singles as it is aimed mainly at families.

The Club Mac Complex offers a wide range of facilities to suit all ages, including seven swimming pools, a leisure lake and a Children's Village for younger guests. 4 swimming pools, 3 children's pools, Water sports, Kids’ club, Regular courtesy bus service to the beach, Sports area, Five -a-side football, Tennis, Table tennis, Volleyball, Mini golf, Keep-fit classes, Pool tables (at a local charge).

   

TripAdvisor Traveller Rating

Based on 4381 reviews
 

Great family holiday, slightly disappointed about the water park.

25 May 2015

We chose Club Mac for our first family holiday abroad together and we travelled with our three children aged 6yrs, 4yrs and 16mths. We stayed 7 nights all inclusive and after landing at Palma airport...

We chose Club Mac for our first family holiday abroad together and we travelled with our three children aged 6yrs, 4yrs and 16mths. We stayed 7 nights all inclusive and after landing at Palma airport around midnight after a trouble free flight, we were a bit taken aback to discover the queue for the transfer coach. Without exaggeration it was about 1/4 mile long! After a good half hour queuing up we found our coach and spent the next 90mins dozing until we arrived at club Mac. It was dark and we were all shattered so luckily check-In was pretty quick with just one other family ahead of us and we were provided with wristbands for the free drinks etc and given our room key card. We made our way to the lift banks and phaffed around trying to get our key card to initiate the lift which took a few minutes but eventually got things working and got up to our room which was on the ninth (top) floor of hotel Jupiter, one of the three hotels in the club Mac complex. Our first impressions of the hotel, and our room were positive. It looked modern, clean and roomy. There was an adjoining room onto ours where there were bunk beds and a sofa bed for the kids. Both rooms had a balcony and the cot was in our room. My only issue with the Kids room was the balcony doors only had a little bolt on the floor to lock it which made me a bit anxious being so high up I think a child proof lock higher up would have been much more sensible not to mention safer. We didn't complain about it as we were super careful but if we had perhaps the hotel would have moved us to a ground floor or one without a balcony in the kids room? Breakfast, we were informed at check in, was between 8am and 10am so we got up at 9am (bleary eyed from travel) and headed downstairs. The restaurant was huge (and noisy) with hand sanitizing gel (great idea) at the entrance which not everyone made use of (dirty varmints) but we did going in and leaving. We were super impressed consistently with the sheer choice on offer every mealtime and also what I felt was reassuring was to see was the staff regularly testing the temperature of the food, cleaning surfaces, wiping tables, replenishing food etc. It was a very well oiled machine. The staff were friendly and approachable throughout and endeavoured to assist in our queries. The only issue I'd see with regards to the food is if someone had an allergy or an intolerance it would be quite difficult to work out or even find out what exactly went into everything, especially with the language differences too. They did have handy electronic devices above each dish which stated what each dish was (although this wasn't 100% reliable) but it would make things so much easier if they also stated whether the dish contained common allergens like dairy/gluten/etc. The food, we have to say was one of the best bits as it was so plentiful, and so much variety. I'll forever be known as 'mummy 5 puddings' ( it was our last night!) The kids and the other half all came down with a bug prior to, and at various points throughout the week (lucky for me I escaped it) but it did put a dampner on the kids enthusiasm for the pools as they were a bit chilly (in may) and they weren't feeling great so they didn't't make the most out of them but there was plenty of other things to do like the playground with swings, slides, miniature golf, tennis, a boating lake, go-carts, fair ground type things and of course the hydropark which we had free access to and was a two minute walk from the hotel. We were really looking forward to this water park but we really weren't impressed mainly due to the small size and lack of variety of water slides. We were expecting rubber rings, a lazy river, a splash zone for the baby etc but there were just half a dozen slides or so and it was just, well, disappointing. We didnt go back. Also a word of warning: if you want a Sun lounger be prepared to pay for one. When you pay, you get a ticket which is attached to the lounger (!!) so when you leave it for a minute to take the kids to the toilet/get an ice cream, you may return to find your ticket stolen and you without a lounger. As for evening entertainment, I'm sorry but we couldn't really say much about that as with three young ones and a day chasing the toddler around the pool we were all shattered by 8pm so spent most evenings relaxing in our rooms or on the balcony reading our kindles and drinking a glass of wine! The staff were lovely and helpful, the rooms cleaned daily, the pools were checked for cleanliness regularly, the food great, the activities adequate and the location good. The beach was a good 20min walk away and fairly straightforward to locate. We made it there one day and spent a lovely afternoon there watching the kids playing in the sand and paddling in the sea (which was warmer than the swimming pools back at the hotel) and there were plenty of Sun loungers with parasols to sit on but I don't know if you had to pay for these, we didn't but then no one approached us to ask. The only downside was the lack of any toilets on the beach. We couldn't find any so had to be crafty and pose as another hotel's guests by throwing our towels over our arms to disguise our club Mac tags and shiftily sneak into one of their toilets to relieve ourselves. On our way back to the hotel a man with a horse and cart was giving people lifts to and from the beach, he stopped to ask if we wanted a ride and we asked him how much, he answered €15, because we were happy walking and didn't want a lift we shook our heads, he said €10, I shook my head again, he asked what would I pay, I said we didn't want a ride, so we could probably have got him down to €5 if we tried. Don't always pay the first price! Haggle a bit! There was a Spar just outside the hotel which was handy, and also a little 'supermarket' in the complex which had a few bits and pieces. Just outside the hotel complex you would find men trying to sell you tat which we managed to avoid by crossing the road. The launderette came in handy once or twice (tummy bugs) as did the antihistamines (bites) and there is a medical centre there too but it's private, so check out your excess on your travel insurance if you think you might need it. The other thing which was a little niggle at times was the types of families there who obviously felt it was ok to scream and yell at their children, verging on abusive, anywhere anytime and roll in drunk shouting down the echoey halls at 2am. Unfortunately we had one such family next to us. We did get our own back though on the morning we left when we had to get up at 5am. All in all a very enjoyable first family holiday. Very impressed with the cleanliness, food, staff, activities, pools. Not so impressed with the hydropark or the Jeremy Kyle families which, unfortunately, you can't do much about if you're doing a butlins in the sun type holiday. We went in May, and it felt busy then, I don't think I'd like to experience it during high season July or August. I'd imagine there would be enormous queues for most facilities and activities, especially for food and I'd worry about losing my kids in the crowds.

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Mrs em

25 May 2015

We are due to arrive at saturno in September and I've been reading the reviews on here, most of them being good and the odd 1 or 2 not so good ones, but I suppose some people expect paying budget...

We are due to arrive at saturno in September and I've been reading the reviews on here, most of them being good and the odd 1 or 2 not so good ones, but I suppose some people expect paying budget prices and staying in a 10 star golden palace!! 1 thing I have noticed with all these comments is that there's a reply to them all. I'm really looking forward to coming in September with my family, one thing I have requested is a low floor and I'm really chlostrophobic and have a child in a pram!!

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ClubHell

25 May 2015

If you're wanting a relaxed family holiday then do not go here! I felt like we were at Butlins Skegness not Mallorca. it was absolutely rammed packed with people, it was manic! The staff were...

If you're wanting a relaxed family holiday then do not go here! I felt like we were at Butlins Skegness not Mallorca. it was absolutely rammed packed with people, it was manic! The staff were miserable,especially in the dining rooms. The music played around the pools was absurd, the food was a big let down (they cater massively for the English, I was in Spain I want Spanish food.. Not sausage chips and gravy!) the only bars restaurants close by were "British pubs" the hotel itself was clean and the pools were nice, the waterpark was great, there was plenty for the children to do, I just think with it being such a cheap option it attracts a certain type of clientele.. Not our cup of tea

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Club Mac - I'm Loving It!!!he

25 May 2015

I have just returned from my second visit to Club Mac Alcudia.... and it can only be described as Butlins abroad.... a great resort with plenty to do including 3 separate kids clubs, 9 pools to...

I have just returned from my second visit to Club Mac Alcudia.... and it can only be described as Butlins abroad.... a great resort with plenty to do including 3 separate kids clubs, 9 pools to choose from, arcades, pool, crazy golf, a mini fairground, an evening market and free entry to the adjoining splash park. It's loud and very family friendly. Some of the evening entertainment leaves a little to be desired but with 2 entertainments areas and one quiet area to choose from there is something for everyone. The area is situated opposite some great English style pubs (Darren at the Brittania is very accommodating and funny!!). The staff on the resort are very helpful and friendly and the visiting brits could do more to help them by learning what bins are for! On arrival we was greeted by the friendly First Choice team led by the awesome Abigail Davenport. We was given some great advice about trips and they all came to give us a hug goodbye when we left. The First Choice Kids Club guys were brilliant too and looked after our 9 year old very well. Would we go back? Yes but not just the three of us... it seems the bigger your posse, the more fun....

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Additional Information

  • Timezone Europe/Madrid
  • Language Spanish
  • Currency Euro

Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Aqua Park
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Football
  • High Chairs
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Lifts
  • Living/ Dining Room
  • Lounge
  • Mini Golf
  • Mini Market
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Romantic
  • Safety Deposit Box
  • Satellite TV
  • Shops
  • Sport Facilities
  • Sports Facilities
  • Sports Screen
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Football
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
Click on a beach below for more information

Tourist Information

Weather

No need for warm clothes on holidays in Alcudia! In the summer you can expect hot, dry weather with temperatures regularly reaching 30° Celsius and above. The delightful sea breeze will keep hot days from becoming unpleasant so that when you are relaxing on the beach all you need is sun cream and a cool drink and you're good to go.

If you're not too fond of the sun, you would be best visiting Alcudia in the winter months as it is quite mild. However, you should be aware that Majorca does experience some irregular rainfall in the winter period.

Jabs

As UK, Courses or boosters sometimes advised: hepatitis A (not normally for package tourists).

Electricity

European Style 2-Pin Sockets, 220/225V

Visa

No visa is required for a stay of up to 3 months