7 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Hotels Jupiter, Saturno and Marte are part of the Club Mac Complex, which is situated in a quiet district of Alcudia, on the northern coast of Majorca, surrounded by lovely gardens. The complex lies roughly one and half kilometres from Alcudia Beach and is located on a hill between two picturesque bays, allowing guests to admire the surrounding hills and wonderful views from any part of the complex. Waterpark access is now included in all bookings to the Club Mac.

How far is the nearest beach?
The nearest beach is located 1.5Km from the hotel

Distance from Airport
The airport is situated 65Km from the hotel

Rooms
Guest rooms are comfortably furnished and come well equipped with great amenities and features, including a private bathroom and delightful balcony. Available are two queen-size beds which are shared by occupants, or queen beds and bunk beds (on request) for children.
Facilities include; TV, Air-conditioning, Private bathroom with bath or shower, Private balcony or terrace and Safety deposit box.

Food & Drink
Foodies will love the rich and varied buffets on offer at Jupiter, Saturno and Marte. Ethnic corners, theme nights, vegetarian dishes and, of course, an excellent children’s menu will make every single gastronomic moment enjoyable during your stay at the complex. There are three non-smoking buffet-style restaurants, three lounge bars, three pool bars serving snacks.

Desayuno 08:00-10:00. Almuerzo 12:00-18:00. Cena 18:00-21:00. Late breakfast 10:00-12:00 – Bar Jupiter. Cold Snacks 12:00-18:00 – Bar Jupiter. Hot Sancks- Burguer 12:30- 16:00. Tea-Coffee- Biscuits- Afternoon- Bar Jupiter. Light Meal- Hot snacks- 12:00-15:00 - Restaurant Marte. Late dinner – 22:00-24:00. Restaurant Jupiter.

Sports & Entertainment
It’s an ideal choice for families thanks to the countless activities and facilities on site and in the surrounding area, including a stunning beach just 1 km away, and 7 swimming pools for adults and children. We wouldn't recommend this hotel to couples or young singles as it is aimed mainly at families.

The Club Mac Complex offers a wide range of facilities to suit all ages, including seven swimming pools, a leisure lake and a Children's Village for younger guests. 4 swimming pools, 3 children's pools, Water sports, Kids’ club, Regular courtesy bus service to the beach, Sports area, Five -a-side football, Tennis, Table tennis, Volleyball, Mini golf, Keep-fit classes, Pool tables (at a local charge).

   

TripAdvisor Traveller Rating

Based on 4851 reviews
 

Faulty towers/ Jeremy Kyle

30 August 2015

First holiday away with the family, and what a experience! Queues, food was terrible ( kids wouldn't eat anything!), people screaming at their kids across the restaurant, then you get the 'adults...

First holiday away with the family, and what a experience! Queues, food was terrible ( kids wouldn't eat anything!), people screaming at their kids across the restaurant, then you get the 'adults' play fighting in the baby pool.! But thank god for the first choice kids club. Amazing bunch of girls if it wasn't for them my girls would've been bored!! Hotel staff very friendly and helpful and it is very clean.would take extra money as you have to pay for the extra activities if you stay in. We went out most of the time and the surrounding area is beautiful . Oh and the locals call it hotel smack!!.

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Could be so much more

30 August 2015

First the cons, As a family 2 adults and 3 children 16,13,11 we always book our holidays with a waterpark for entertainment, but the queues at the waterpark were up to 45 minutes long 😢, this made...

First the cons, As a family 2 adults and 3 children 16,13,11 we always book our holidays with a waterpark for entertainment, but the queues at the waterpark were up to 45 minutes long 😢, this made the trips to the waterpark not very enjoyable, and so we only went twice in our 11day stay, this was because the flow of water as you come off the ride sends you sidewards instead of to the end of the pool as most slides at water parks do, and so takes for ever to get people out of the water, very, very poor 😞. As a family we could have booked a 5* hotel for £4400 with a big pool for the same cost, for the amount of time we used the waterpark😕 Secondly the rooms, we booked a family room, these are extremely small and dated, and for a family of five they are the smallest we have stopped in, and desperately require updating 😞. The beds and pillows are by far the hardest and most uncomfortable we have had to try to sleep on, plus the walls are paper thin so you can hear next doors TV or movement in the room all the time, not good !! Everyone should be able to go to sleep when they choose, not when the last little chavs stop running around the hotel smashing/punching things in the hallways, ie fire hydrants, windows etc as the parents do not seem to care what they are doing!! The showers in the room are just big enough to stand in, but not swing a cat!! The biggest problem in the complex are some of the "guests"who just do not care about anyone else at all, so long as they are ok, it does not paint a pretty picture of British families abroad, but i suppose if you book 3* expect Jeremy Kyle style families screaming at the kids 24/7 and letting them do as they please!. Myself and my wife go to Butlins for the Adult only weekends so are not up ourselves at all, but Jeremy Kyle, No Thanks. The resort itself is great if your children are 12 and under but if like us you have teenagers there is very little for them to do, and I would advise to book elsewhere. Also the size of plastic cup to get your drinks in is ridiculously small, and so you spend hours upon hours of queueing on your holiday, as once you've put the cup to your mouth you're back in the queue, you can get 4 drinks per person at the bar and you can hire a drinks tray to help carry these for 5 euros!! Those were the bad points! Now for the pros, As a family we thought the food and service in the restaurant was great, we could not fault it, as was the service throughout the hotel, the staff work tirelessly and keep the place very tidy, considering the amount of people who are staying at the resort. The pool at Saturno is the better of the two main pools as it has some character to it, but as has been previously mentioned if you want a sunbed by the pool get up early, as beds are reserved by 7-30 😴 but this always happens at most big resorts. You could do Zumba or other ball games around the pool which were enjoyable. The evening entertainment is very good, as always in an all-inclusive you get a Minidisco which is then followed by bingo and a show. This shows in general were very good and I would advise to watch the blues brothers they were brilliant, best of the week. The beach at Alcudia is stunning you can walk out up to 50 m in the sea with the clear blue water at chest height and with beautiful Golden Sands, well worth spending a few days down there you will not be disappointed. To conclude I would rate this hotel 7/10 at a push,but could easily improve. We did enjoy our stay, but not too the level we have enjoyed other holidays. As it is at the moment we would not return, it's not for us

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Horrendous avoid at all cost!!!

29 August 2015

We booked 2 weeks before we were due to go, it cost £6,500 for 3 adults, 1 child. We arrived at approx 2.30 am, got to our room, and was in for a shock, it was a double room with bunk beds shoved in...

We booked 2 weeks before we were due to go, it cost £6,500 for 3 adults, 1 child. We arrived at approx 2.30 am, got to our room, and was in for a shock, it was a double room with bunk beds shoved in the corner blocking the door to the tiny balcony!! It was the smallest room ever! My 16 year old son who we paid adult price for, and who's also over 6 ft had to sleep in the bunk bed!! The next morning I went to the reception to complain, first of all they said they had nothing, so after a bit of arguing they gave us another room saying it's the only room they had, it was a room with 2 double beds! We said we would take it as my son couldn't sleep another night in the bunk bed, so my son and 10 year old daughter Had to top and tale, not ideal!! So next morning I returned to the reception and insisted that I wanted a room that was sufficient for us, after a lot of discussion they came up with a "premium" room! Which was again another double bed this time with a sofa in the corner that pulled out to 2 single beds, so we agreed to take it. We unpacked and went off for the day! Returning to the room later that night to find we were over ran with ants, they came and fumigated the room, we then couldn't go to bed as both my kids have asthma so had to wait for the smell to go!! By this point we were extremely fed up! On the 5th day we went to our room for a siesta and yet again we were over ran by ants so again had to have the room fumigated!!!! Our son hated it so much he flew home! We only ate once in the hotel and that was a breakfast which was in our opinion disgusting! We didn't stay for any evening entertainment due to the fact it's like butlins where you have to get a table from about 5pm!! The Water park is not included in the All inclusive as we were led to believe by our travel agent, you have to pay for everything including the sun loungers! If possible please avoid, unless you like butlins with heat!!

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Good holiday it's what you make it !!!!

29 August 2015

We went to club mac in height of season (August) and after reading a lot of the reviews (we booked it a year ago) I was concerned but I think they actually helped us prepare for the holiday and I can...

We went to club mac in height of season (August) and after reading a lot of the reviews (we booked it a year ago) I was concerned but I think they actually helped us prepare for the holiday and I can say we had a lovely time and none of us wanted to go home (2 adults,2 children 10 & 6) the staff work tirelessly night and day to keep the grounds clean and tidy. There were a few Jeremy Kyle types there but never came across anyone who wasn't friendly! If you're a snob then go 4star at least! Yes it's plastic cups and you have a tray and stuff but is that really important??!! My kids thought it was an amazing place and to me happy children mean peace and time for parents. Alcudia beach was gorgeous really didn't want to leave that and the port is well worth a visit !! All in all we had a fantastic time because it is what you make it!! Probably won't go again but that's only cos we like to go different places if I could get club Mac at a bargain price I would go again.

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Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Aqua Park
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Football
  • High Chairs
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Lifts
  • Living/ Dining Room
  • Lounge
  • Mini Golf
  • Mini Market
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Romantic
  • Safety Deposit Box
  • Satellite TV
  • Shops
  • Sport Facilities
  • Sports Facilities
  • Sports Screen
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Football
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
Click on a beach below for more information