4 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Hotels Jupiter, Saturno and Marte are part of the Club Mac Complex, which is situated in a quiet district of Alcudia, on the northern coast of Majorca, surrounded by lovely gardens. The complex lies roughly one and half kilometres from Alcudia Beach and is located on a hill between two picturesque bays, allowing guests to admire the surrounding hills and wonderful views from any part of the complex. Waterpark access is now included in all bookings to the Club Mac.

How far is the nearest beach?
The nearest beach is located 1.5Km from the hotel

Distance from Airport
The airport is situated 65Km from the hotel

Rooms
Guest rooms are comfortably furnished and come well equipped with great amenities and features, including a private bathroom and delightful balcony. Available are two queen-size beds which are shared by occupants, or queen beds and bunk beds (on request) for children.
Facilities include; TV, Air-conditioning, Private bathroom with bath or shower, Private balcony or terrace and Safety deposit box.

Food & Drink
Foodies will love the rich and varied buffets on offer at Jupiter, Saturno and Marte. Ethnic corners, theme nights, vegetarian dishes and, of course, an excellent children’s menu will make every single gastronomic moment enjoyable during your stay at the complex. There are three non-smoking buffet-style restaurants, three lounge bars, three pool bars serving snacks.

Desayuno 08:00-10:00. Almuerzo 12:00-18:00. Cena 18:00-21:00. Late breakfast 10:00-12:00 – Bar Jupiter. Cold Snacks 12:00-18:00 – Bar Jupiter. Hot Sancks- Burguer 12:30- 16:00. Tea-Coffee- Biscuits- Afternoon- Bar Jupiter. Light Meal- Hot snacks- 12:00-15:00 - Restaurant Marte. Late dinner – 22:00-24:00. Restaurant Jupiter.

Sports & Entertainment
It’s an ideal choice for families thanks to the countless activities and facilities on site and in the surrounding area, including a stunning beach just 1 km away, and 7 swimming pools for adults and children. We wouldn't recommend this hotel to couples or young singles as it is aimed mainly at families.

The Club Mac Complex offers a wide range of facilities to suit all ages, including seven swimming pools, a leisure lake and a Children's Village for younger guests. 4 swimming pools, 3 children's pools, Water sports, Kids’ club, Regular courtesy bus service to the beach, Sports area, Five -a-side football, Tennis, Table tennis, Volleyball, Mini golf, Keep-fit classes, Pool tables (at a local charge).

   

TripAdvisor Traveller Rating

Based on 4840 reviews
 

Great hotel

27 August 2015

We had 10 nights in the club Mac, the hotel is clean & very friendly, bar staff are great always smiling & trying hard to keep queues down. The restaurant & staff are fantastic food choice was great...

We had 10 nights in the club Mac, the hotel is clean & very friendly, bar staff are great always smiling & trying hard to keep queues down. The restaurant & staff are fantastic food choice was great, a different theme each night so you didn't get bored & the meat is excellent, our maid lorenez is marte did an excellent job & was very friendly, I must give Sophie Elsworth 10/10 for her making my daughters holiday, she is a very nice & helpful young lady, she has the most friendly approach & you can see why the children warm to her straight away, even us parents loved her professional attitude & love for the job. Overall the hotel & staff are great & we would return again. Thank you club mac

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In the end............a fantastic holiday

27 August 2015

Well............where to start? Firstly, if you look in some of the brochures, you will see that Club Mac is advertised as Club Mac Saturno. This is not the case! When you arrive it is clear...

Well............where to start? Firstly, if you look in some of the brochures, you will see that Club Mac is advertised as Club Mac Saturno. This is not the case! When you arrive it is clear that there are three hotel 'blocks' on the site and Saturno is only one of them - we had booked the Saturno Hotel as per the brochure. When we arrived at approx. 3am in the morning we were given a room in the Marte Hotel. Obviously we had expected the Saturno, however as we were absolutely knackered (inlcuding 2 x very tired children - 11 & 6), we went to our room. It was NOT GOOD. Firstly it was outdated and shabby; secondly and more importantly, it smelt like a cross between cigarettes and cat p**s. We awoke the next morning and went to see our 'rep' about moving rooms. This didn't seem to be a problem, however after some more prompting, it took until 1pm the following day before we were moved. The room we moved to was in fact in the Saturno and a million time better (more modern and smelling very unlike fags & wee!). From then on things started getting better and the holiday was absolutley fabulous. The pools were great for kids and adults, although very busy. The lake has pedalo's and other boats for general floating about 'n' stuff. Next door - with FREE access - is the Hidropark which is "sick" as my eleven year old pointed out (sick = very, very good I am led to believe?). Be aware that you cannot take food into the Hidropark (water - yes) and you will have to pay approx. 4.5 Euro's for a sun lounger after a certain time. Food was always tasty and well cooked. There was enough variety for 1 weeks stay (which, when you take into consideration how many people are there in mid-season, is very good). Above all however, the Spanish staff at Club Mac are absolutely brilliant - couldn't fault them. Only one minor moan - the lady who came to clean our room one day got a bit bent-out-of-shape because I said we'd be one minute before she could clean (my wife was naked when Mrs Mop came banging at the door). So..............I recommend Club Mac for families and if you can put up with the odd 'Chav Ninja' drinking vodka from a bottle wrapped in a Spar bag and smoking 2000 fags a day then you'll be ok. Oh, and get up early to get the towels down before Mr and Mrs Tattoo get there first...............!

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Good holiday..mixed review

27 August 2015

Just arrived home this morning after a week here with my partner and 4 year old, I'm not the only one who had read so many reviews prior to going, so I really didn't know what to expect in the end, I...

Just arrived home this morning after a week here with my partner and 4 year old, I'm not the only one who had read so many reviews prior to going, so I really didn't know what to expect in the end, I thought I was going to end up in the Spanish butlins. There are some pro's and cons to the resort. So I'm going to give an honest review. I'll start with the good. The resort itself is beautiful, so so big, 3 huge hotels, 9 pool, big lake with pedal boats(free 10am-1pm) kids clubs, shop, arcade area, 2 entertainment areas, and so much more, you have everything you need there, but don't be afraid to venture outside, I have read that many say they never left resort, I find that abit sad, and don't know how they did it, it's soooo big, and cramed with people, you need a break from time to time. Our bus journey took about 1.5hrs, but only because we had so many drop offs before our hotel, that were miles apart, but the journey is really not bad at all, some lovely sights and bus is air conditioned! Check in was fine, quick enough for the fact there was a bus load of us checking in the same time, only Thing I would say is put money aside for room extras, because everything is payable, like TV, safe, sunbed mattresses(which we found you didn't actually need because beds weren't that bad) deposit for remote, drinks tray. And we also requested a fridge. So when we got there before we even got to our room we were €130 down, but we knew this, so do your research 1st. We had a standard room, and to be honest done us just fine, yes it's small, but I don't know what you expect. It's a hotel. Not an apartment block. And to be honest your not in it as much anyways. Pool areas were so well kept, they were out at 7am every morning power hosing them all down, yes people leave the towels out at stupid o clock, and I'll be honest 1st 2 mornings I did myself, but you only really need to do it if you want to be right up at the pool, I found that I didn't, as it's too busy that close up, so left it untill later to get beds, and never had a problem getting one. I found the santurno pool was the busiest, there is a small one between marte and Jupiter that's more quiet and for the smaller kids, and if you really want to chill there is one down in the kids club that I don't think anyone used!! The Jupiter one was busy enough too. So search around and see which one suits you. Never had any problems with any rowdy family's like some reviewers had! Yes there are tattooed people everywhere but not once did I see or hear any trouble. Never seen any lost children or heard any announcements made about lost children, to be honest all I ever seen was family's with there children in the pools having fun never any neglect like some have stated. Breakfast and lunch was always a hit. We were staying in santurno so always had breakfast there. The fresh fruit was always amazing, and croissants were soooo good, I will miss them every morning. I found if you go between 7:30-8:30 there is no que. anything after 9 was a que, but your never in it more than 5 mins. For lunch we preferred the marte, fresh baquettes, roast chicken, currys and pizza and loads of veg was always yum. Never qued for lunch I have to say, the burger bar is really good 2, yes the ques for that are crazy, but again the ques go down so quick! There's entertainment around the pools every day, to be honest my little one never took part, she was too busy enjoying the pools to care. But it's good that it's on. I recommend getting the news letters every morning, it gives you the days entertainment and times and places so you dont miss anything. The only Night time entertainment we went to was kiddies disco and bingo and they were great fun. My little one loved the dances and the me and the partner loved the bingo ha! Never stayed for the night time entertainment as was always far too packed and not really our thing, so we left about 10 every night, so cant comment on that side of entertainment, the kiddies arcade is very good. Yes you do have to pay for the rides, but there just 2-3€ and it's good for the kids, and if you don't want to pay it just say no to them, but don't see the point in giving out about it, was good to have it there, the little market at the lakes at night were good, kind of just sell bits and bobs tho really, but definitely get a caricature picture done by the guy there he is brilliant. The beach in alcudia really nice and only about a 15 min walk away; but there is a free bus that runs every half hour from hotel. Just bring a packed lunch from hotel, as the beach bars charge €6:80 for a bloody sandwich and €4 for chips, rip off, but beach is worth a visit. We only used the water park once but was great. My little one loved the little slides, yes it's €4,50 a sunbed, but you don't have to get one, there's a seating area at the bars, just park there and let the kids run around, if your not getting Into the water yourself. All around the resort is great and the town of alcudia is nice. Although the only shops are gift shops and spars. So don't look to go shopping. So now for the cons... The towels are like gold dust, they don't like to give them to you, so if try use them twice if you can and hang them on the balcony, or else the maids will pick them up out the bath and hang them up anyways. We did have to ring down few times for fresh towels. 1st 2 days our room wasn't clean. And I'm almost Certain our sheets weren't changed for the whole week, the maid came at strange times. Sometimes early morning some times 3 in the day, so days we were having a rest and had to turn them away. So room was only cleaned probably 2-3 times in the week. The dinner time was a real struggle for us. It was just gross. The themes are very random.brazilin? French? Nearly sure I came to Spain...and not one Spanish night!!! Yes they do have one. But not the week we were there. They should have it atleast once a week. Was dying for paella or some Spanish food. Not watered mash, soggy veg and dried over cooked and most of the time very cold meats and fish. Dreaded dinner time and to be honest ate out 3 nights, one night only had chips and couldn't stomach anything else. The pub across the road the new Britannia do gorgeous food and cheap drink. We ate there our last night as a match himself wanted to watch was on, and to be honest half of club Mac seemed to be doing the same, as everyone in the pub had the blue bands on. If your looking to go asleep anytime before 11pm with babies and toddlers and your in a front facing room in santurno or marte..well good luck to that, as the santurno entertAimemt goes on till 11 everything and the music blares so no hope of getting to sleep. I think maybe they could inform you of this as it's not always possible to change rooms to the other side of hotel when it's booked out. So that was irritating when I had a very tired child in the mornings being dragged down for breakfast before the ques started. Don't drink alcohol so can't comment on weither or not it's watered down, but the cups are tiny tiny party cups, and once Ye get a drink it's gone by the time Ye sit down, I did end up just going the resort shop and buying water and cokes everyday. We did end up spending a small fortune with eating out and buying drinks etc.. But it's a holiday and you bring money to spend it. And we did spend a lot of time outside resort just to get a break from the madness, all in all we had a really good holiday. And I would recommend this hotel, just do your research about it 1st like what's payable etc...then you won't be disappointed when you arrive and see you have to pay for most things. I probably wouldn't return, as I don't think all inclusive is for us. But it's a really beautiful place and we enjoyed ourselves:))

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Great Family Holiday

27 August 2015

I had read a lot of reviews before going here and really was dreading going. I really dont know what some people epect on a holiday. We had a great time. Yes the rooms are small but when you are only...

I had read a lot of reviews before going here and really was dreading going. I really dont know what some people epect on a holiday. We had a great time. Yes the rooms are small but when you are only sleeping there it didnt really matter. The food was varied each day and we all really enjoyed it. Yes we had to queue a few times but only for a few minutes. A special mention to Antonio in the restaurant he is fantastic in running that place and you noticed when he wasnt there - please pass on the appreciation. The hidropark was great fun . You had to hire the remote control, deposit box and drinks carrier but the money is refundable at the end. Fabulous comedian on stage and a couple of good singing shows the rest werent great. Bingo brilliant we won 2 nights a total of 250 euros a great family game. I would recommend Club Mac - if you expect 5 star go 5 star but in my opinion it is a very good 3 star.

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Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Aqua Park
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Football
  • High Chairs
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Lifts
  • Living/ Dining Room
  • Lounge
  • Mini Golf
  • Mini Market
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Romantic
  • Safety Deposit Box
  • Satellite TV
  • Shops
  • Sport Facilities
  • Sports Facilities
  • Sports Screen
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Football
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
Click on a beach below for more information