We’re not selling holidays for June, July & August. For the latest travel information see our COVID-19 FAQs.

Our CEO's Promise

Our CEOs Promise

To all of our valued customers,

In these uncertain times, more than ever, you need to know that you can trust us to help you plan and book your perfect beach holiday. Even more so, you deserve to be able to enjoy your holiday knowing that your wellbeing is in good hands, and your money is secure.

With this in mind, for new bookings departing before the end of October, here is Our Covid Promise for summer 2021, direct from our CEO (and everyone at On the Beach) to you:

Covid Cancellation Cover included with every package holiday

  • We’re offering pre-trip cancellation cover, including for COVID-19, built into every package holiday, meaning that if you or one of your party contracts COVID-19 before you travel, your cancellation costs are covered.

Cash refunds within 14 days of cancellation

  • If your package holiday can’t be provided due to Covid, we will commit to refunding you in full, and in cash, within 14 days of cancellation.

No On the Beach amendment fees

  • We won’t charge any On the Beach amendment fees should your chosen destination become Covid-affected, and we will help you change your holiday dates, or to select from a wide range of alternative destinations. Please note, supplier charges may still apply.

Change your holiday dates

  • We'll help you change the dates on your booking if quarantine or testing restrictions make it impossible for you to fly, or if you're simply not comfortable travelling due to your destination's 'red zone' status. We won't charge any On the Beach amendment fees, but please note, supplier charges may still apply.

Covid-compliant hotel partners

  • We will ensure that the hotels we work with have to comply with local Covid rules and regulations, so you can enjoy your holiday in complete peace of mind, knowing that your safety is our priority.

Last, but certainly not least, we’re the largest ATOL holder who ringfences customer payments in a secure trust account, so you can book with confidence safe in the knowledge that your money is protected.

We can’t wait to get you on the beach again.

Simon Cooper

CEO and Founder

On behalf of all of us at On the Beach


Short haul refers to flights under 5 hours and Summer 2021 refers to departures before 31st October. Booking needs to be placed before 31st October 2021.