In Resort Support Offered To You By On The Beach - 24/7 Service

In Resort Support

Here at On the Beach, we understand you want your holiday to be completely stress free - which is why we've now made sure there is support for you in resort 24/7, thanks to our local providers. Our In Resort Support is on hand to help with anything from fixing problems, to sorting out a trip, activities, or transfers. And if you need to speak to someone face-to-face, we’ll arrange for them to meet you at time to suit.


We won't charge you a penny

This in resort service we're offer is absolutely free.

Anything you require

Our in-resort support will be on hand to deal with all your holiday needs.

Lets meet...

If you want a welcome meeting, our in resort team will be happy to talk.

Always on hand

Thanks to the emergency contact number provided, our in resort support is available 24/7.


Contact details for the In Resort Support teams across our top destinations:


Destination Contact Number E-Mail Opening Hours Emergency Contact
         
Tenerife (+34) 922 750 377 reservastfs@martelcanaries.com Mon - Fri: 09:00 - 19:00 (+34) 630 126 430
      Saturday: 10:00 - 13:00  
Lanazrote (+34) 928 511 785 bookingace@martelcanaries.com Mon - Fri: 09:00 - 19:00 (+34) 680 191 399
      Saturday: 10:00 - 13:00  
Gran Canaria (+34) 928 730 403 bookinglpa@martelcanaries.com Mon - Fri: 09:00 - 19:00 (+34) 690 267 519
      Saturday: 10:00 - 13:00  
Fuerteventura (+34) 928 533 600 reservas.fue@martelcanaries.com Mon - Fri: 09:00 - 19:00 (+34) 620 265 652
      Saturday: 10:00 - 13:00  
Majorca (+34) 971 711 346 booking.pmi@viajesmartel.com Mon - Fri: 09:00 - 19:00 (+34) 670 084 727
      Sat - Sun: Closed  
Ibiza (+34) 971 312 472 booking.ibz@viajesmartel.com Mon - Fri: 09:00 - 19:30 (+34) 637 717 604
      Saturday: 09:30 - 12:30 (+34) 670 084 718
Menorca (+34) 971 367 013 bookingmah1@viajesmartel.com Mon - Fri: 09:30 - 19:30 (+34) 637 250 553
      Saturday: 10:00 - 13:00  
Sharm-el-Sheikh + 202 2403 4761 reservation@tcegypt.com Mon - Fri: 09:00 - 15:00 0020 111 000 4899
      Sat - Sun: 09:00 - 15:00  
Hurghada + 202 2403 4761 reservation@tcegypt.com Mon - Fri: 09:00 - 18:00 0020 111 000 4899
      Sat - Sun: 09:00 - 18:00  
Dalaman + 90 541 331 9137 c.gencay@fiestatravel-tr.com Mon - Sun: 09:00 - 19:00 0090 530 140 4115
      (Closed 12:00 - 13:00)  
Antalya + 90 541 331 9138 c.gencay@fiestatravel-tr.com Mon - Sun: 09:00 - 19:00 0090 541 331 9138
      (Closed 12:00 - 13:00)  
Costa Del Sol (+34) 952 382 111 andalucia.wis@welcomebeds.com Mon - Fri: 10:00 - 20:00 (+34) 671 850 886
      (Closed 13:30 - 16:30)  
Costa Blanca (+34) 965 855 319 benidorm.wis@welcomebeds.com Mon - Fri: 10:00 - 20:00 (+34) 697 901 271
      (Closed 13:30 - 16:30)