2 May 2015

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(2-14yrs)
(0-23mths)
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Overview
The hotel, together with its neighbouring buildings, is set on a large expanse of flat land, making it a particular favorite of people with any kind of walking difficulties. The hotel is conveniently situated close to many famous local sights, including Ephesus Ancient City (4 kilometers away) and the House of the Virgin Mary. In additional to five star comfort and superb facilities, Sürmeli Efes Hotel showcases the finest in traditional Turkish hospitality and is perfect for a holiday with friends, family or a loved one.

How far is the nearest beach?
This hotel is located on the beach

Distance from Airport
Izmir airport (ADB) is approx 70km and Bodrum Airport (BJV) is approx 140km.

Rooms
There are 300 standard guest rooms with beautiful views of the sea from their balcony, and eighty apartments with a gorgeous garden. Each of them is set along the shores of one of the bluest bays of the Aegean. Begin to live all over again with new-found energy. 24-hour room service, 17-channel satellite television, Private bath and shower, Hairdryer, Automatic air-conditioning, Mini-bar, Notepaper and envelops, Telephone open to out-going and international calls.

Please note that family rooms are located in an annex building near the main building, so that non family guests can enjoy peace and quiet, and so that families can be families without having to worry about the noise!

Food & Drink
Much loved dishes from around the world are prepared by top notch chefs at The Surmeli Efes Hotel. Choose from traditional Turkish and world cuisine, Turkish buffet, beautiful drinks, snacks, a pool bar, and even a roof bar with absolutely fantastic views.

Sports & Entertainment
Turkish Hamam, Sauna, Covered swimming pool with Jacuzzi, Massage,
Hairdresser, Beauty center, Gymnastics salon, 2 open-air swimming pools
Animation pool, Pool hall, Sports areas (tennis, basketball, volleyball, ping pong, pool), Kids’ Club (4 - 10 years old), Garden.

Useful Information
International check-in /check-out law means that rooms are booked from midday to midday, not from guest’s arrival time at the hotel. Keeping your room on at the end of your stay maybe be possible, depending on availability, but would incur a local charge paid to the hotel. Air conditioning is available from the 1st June onwards. Animation is available high season only. Kuşadasi centre is located about 7km away.

   

TripAdvisor Traveller Rating

Based on 1553 reviews
 

less than 3* In the middle of no-where, isolated. Do not go out of season

23 April 2015

Top level Management absolute useless; mid-management trying to help but wasted by top-management. If the middle-management took over it could be a good hotel; but the top management are too busy...

Top level Management absolute useless; mid-management trying to help but wasted by top-management. If the middle-management took over it could be a good hotel; but the top management are too busy looking after themselves to deal with customers.Hotel is is the middle of no-where - at least 25 minutes walk to the next bar, restaurant. \do not go by what they say on web site - it is a lie - you have to pay for many things; - no minibar, no entertainment, no hot food (it is not above the 63C needed to be sold as a hotel in the EU)l; raw chicken; Lied to by "middle-managers" - they should be sacked as useless at their jobs - yes Bedia and front office Manager - you lie to your customers so much; Learn how to clean a room!!

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Only Show off .. No service /Hospitality

22 April 2015

well, at first when we saw the hotel we were thanking our stars as the view was awesome. 2 stars only for the view.The services were pathetic , when we were handed over the keys during the check in...

well, at first when we saw the hotel we were thanking our stars as the view was awesome. 2 stars only for the view.The services were pathetic , when we were handed over the keys during the check in , the room was dirty, called reception several times and finally someone obliged. we asked for water and were told that they don't serve complimentary water in rooms , Mini Bar empty , locker was broken. the Bedsheets were never changed during our 3 day stay. Asked for the AC temperature to be changed as it was hot again no response. The best part was the unresponsiveness of the staff or even better straight faced Rude and a NO for everything. The food spread during the breakfast and dinner was average. Please find hotels near the market which are better with same rates and better ambience.

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Good and not so good.

19 April 2015

Our week at Surmeli Effes is summed up as follows... It involved two adults and my eleven year old son. Plus points and tips. Clean, modern hotel. Free wifi throughout hotel and grounds, great...

Our week at Surmeli Effes is summed up as follows... It involved two adults and my eleven year old son. Plus points and tips. Clean, modern hotel. Free wifi throughout hotel and grounds, great when the weather isn't good and there's only so long you can spend in the games room and your children posses a tablet! Good location although nowhere to go if you wanted to mooch outside the hotel grounds. It's all on its own. I imagine it's always best to go after April when everything is up and running. Ample drinking water delivered to your room daily. Very pleasant and accommodating staff. Entertainments team were all very nice and non obtrusive. 10 minutes from Ephesus, a must to visit. I thought it almost on par with Pompeii. We paid £20 total for a taxi there and back and another £30 for a registered personal guide when we got there. Although you don't need this as there is lots of boarded info all around. A taxi to Kusadasi and back was approx £25 in total. (Really geared up for tourists) Lamarchen at Carp Diem restaurant is scrumdiddleeumptious. Minus points. And probably the worst point.. Food! It's supposed to be an international hotel but because of culture you wont find pork chops, ham or bacon etc being served. Disturbing if your holiday involves a full English. Ours doesn't but we aren't into pre made tomato omelettes that resemble playdoh either. They did have lots on offer but we have no desire to munch on cottage cheese, olives or mixed warm cauliflower, carrot and courgette, there was however cereals and biscuits, I think the latter may have been pastries in a previous life! Lunch and dinner... It is mostly edible, lots of very basic salad but the once hot dishes were extremely bland and very slow to be replenished when empty. If your going to this hotel remember "pink sausage" note this has nothing to do with nudist bathing... It's in and on everything! There are raw herbs and spices you can add to the more often than not tepid food. The wine served with dinner was pleasantly palatable. The cheese to go with it was awful mostly. The fast food served in the daytime buffet restaurant by the activity pool was always hot, replenished constantly which was a huge plus point point, regardless of the fact it was basic. There you could have freshly cooked pizza, simple salad, pickles, pasta, burgers and hot dogs. We opted for the pizza as it was thin crust, and actually quite tasteful. Obviously it wasn't all bad, occasionally humous, tzatsiki and some nice flat breads amongst other odd dishes that were nice. The beach was a bit of a shock, although I'm sure it will be cleaned at some point. It was absolutely filthy along the waters edge, there was debris galore, lots of cans, plastic cups and there was even a couple of empty bottles of wine complete with a dead turtle. There was no air conditioning available in the room until May. It was hot (before we arrived!) so we had to sleep with the patio door open, yet they removed all the outside bar area heaters, much to everyone's bemusement as it was very cold in the evenings. May onwards could obviously be the time to go! Outdoor pools.. Not advisable unless you have masochistic tendencies. The heat in the indoor pool was hot at the start of the week, but quite cool by the end! Nice pool though! Jacuzzi and steam room didn't work but sauna did! A nice area with treatment rooms for massage, showers, locker room and other bits. Bar areas. Great selection of international brands to choose from, but not available on the all inclusive (had you going there!) a nice touch if you ask for nibbles, salted nuts, chick peas and sweet corn etc. A few local brands of liqueurs and a very basic selection of spirits, no rum of any kind or whiskey (which upset my Glaswegian partner immensely) Three cocktails to choose from or you could concoct your own. The bar staff a happy to accommodate from the limited selection. They really are genuinely kind and polite people. So come on management, get with it, I'd go back if the food was improved ten fold. I don't expect 4 star food but compared to many other "cheaper" all inclusives I've been to over the years there's definitely room for improvement. The games room is well equipped, everything takes pre paid tokens. Shame its tucked so far away from the lobby area. All in all we had a good time at this hotel. It is very well presented, all the staff were superb, just lacking in the afore mentioned areas. It was however greatly enhanced by the people we met. Many from Iran.. Great fun. I'm sure however it's a lot better in high season.

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turkish delight

19 April 2015

Had a great holiday at this hotel over easter 2015 Hotel was very spacious weather was not good at easter but whole of the hotel was heated restaurant food was good and plenty of it also drinks and...

Had a great holiday at this hotel over easter 2015 Hotel was very spacious weather was not good at easter but whole of the hotel was heated restaurant food was good and plenty of it also drinks and coffee all day long swimming pools were good and clean staff were always polite and friendly rooms were very clean and bedding changed on a regular bases location was very good just 50 metres from the sea I would not hesitate to recommend this hotel thankyou to all the hardworking staff and also the entertainments team who laid on daily shows which were fun the childrens club was also very good run by Alef who has a great nature with the children easy access to kusadasi by bus just £1.50 and about 20 mins

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Additional Information

  • Timezone Europe/Istanbul
  • Language Turkish
  • Currency Turkish Lira

Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Babysitting
  • Bar
  • Basketball
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Gym
  • Hairdresser
  • High Chairs
  • Indoor Swimming Pool
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Laundry Service
  • Lifts
  • Lounge
  • Mini Golf
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Scuba Diving
  • Shops
  • Spa
  • Sport Facilities
  • Squash
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Tennis Court(s)
  • Turkish Bath
  • Water Sports
Click on a beach below for more information

Tourist Information

Weather

The best time to visit Kusadasi is generally speaking between May and October to guarantee cloudless skies and constant sun. Summer temperatures here on the Aegean soar up to nearly 40° Celsius.

Winters, though wet on some days, still have a surprisingly clement warmth, between 10 and 15° Celsius on average. Tanning time!

Jabs

As UK, Courses or boosters usually advised: hepatitis A; typhoid; diphtheria; tetanus. Vaccines sometimes advised: tuberculosis; hepatitis B; rabies.

Electricity

Turkey operates on 220 volts, 50 Hz, with round-prong European-style plugs that fit into recessed wall sockets /points.

Visa

UK visitors do need a visa to enter Turkey prior to arrival. You can apply for an e-Visa online up to 3 months in advance of your travel date.