7 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
A self-contained, family-friendly club resort consists of the main hotel block with town houses, villas and apartments on the hill slopes. The complex has its own private beach nearby. In addition, there is a shopping centre, small cinema, an atmospheric Irish pub, conference facilities and a revolving rooftop bar and a disco.Located in a rural setting with spectacular views, the local town of Mahmutlar, with its shops and bus station, is just 2 km away, and it is around 15 km to the busy resort of Alanya, with its many restaurants, bars, nightlife spots and sights, such as Alanya Castle and Red Tower. There is a regular shuttle service to the hotel's private beach, a few kilometres away.

How far is the nearest beach?
This hotel has its own beach

Distance from Airport
The hotel is located 125km from the airport(antalya)

Rooms
The air-conditioned aparthotel offers 240 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. For additional fees guests may also take advantage of the Internet access, room and laundry services, and a bicycle hire service.,Enjoying a unique location, this spa complex is set on a hilltop overlooking Alanya and the Mediterranean Sea.Each room additionally features an en suite bathroom with shower, bathtub and hairdryer, a double or king-size bed, a direct dial telephone, radio and minibar.

The deluxe standard rooms measure 24 square metres and are stylishly decorated with carpeted floors and plush fittings. All have a balcony, individually regulated air conditioning and heating, a safe box, satellite TV, a spa tub and wireless Internet access.

Food & Drink
The hotel provides an excellent choice of dining options with a main buffet style restaurant, a la carte banquet restaurant, Turkish a la carte, Sushi bar plus an International cuisine restaurant which offers Italian, Mexican and Mediterranean cuisines. There are numerous bars within the complex with a revolving bar that has live music, there is also an Irish bar, several pool bars, vitamin bar, piano bar, lobby bar and also a patisserie for coffees, desserts and ice creams.

Sports & Entertainment
The complex has a wide range of entertainment facilities including an Aquaverde Spa and Wellness Centre offering spa treatments and massages (fees apply for both), a sports complex with football pitches for professional clubs and a running track, mini golf, giant trampoline and the Funcity Games Saloon, which includes a bowling alley. Fees apply for activities in the sports complex.

There are 6 swimming pools, both indoor and outdoor (one of which is heated), a separate children's swimming area, a poolside snack bar and a sun terrace with sun loungers and parasols laid out ready for use. Guests may also take part in an aqua fit or aerobics session, work out in the gym, or relax in the hot tub, sauna or steam room. Internet usage is complimentary and the hotel provides a shuttle service which picks up and drops off to Alanya, Mahmutlar and Goldcity. It applies 1 € per person per way.

   

TripAdvisor Traveller Rating

Based on 678 reviews
 

10 days all inclusive villa stay at goldcity

27 August 2015

I rated gold city 3 star mainly due to the initial condition of the villa we stayed in and the fact that the hotel rejected our request to move us to the main complex from the villa. The request was...

I rated gold city 3 star mainly due to the initial condition of the villa we stayed in and the fact that the hotel rejected our request to move us to the main complex from the villa. The request was made prior to our holiday stay via loveholidays who were useless. The Villa was about 8 minutes from the main complex but there were two massive steep climbs to get to it and my wife being 6 months pregnant did not enjoy the many trips from the villa to the hotel complex where everything was. The hotel offered picks ups which were not always available and at times inconvenient to organise. The villa had lots of maintenance problems when we arrived initially and after complaints they were fixed but for a five star hotel you expect these issues to be fixed before you arrive. Also the coach trip offered to Alanya was mainly over subscribed and people always jump the queue and push pass children and pregnant women to jump on the bus. Did not expect that from middle class Europeans. Looks like when the Russians and Germans goto Turkey the behaviour becomes a little uncivilised. Other than the above I can't fault the hotel and the services. Food was great, the water park very good. Staff in the hotel spoke good English and in the main welcoming. The weather was very hot and humid but could not complain. Beach and swimming pool very nice. I would revisit but definitely not stay in a villa and would not book thru loveholidays. Did lots of trips that were very good. One word about the Spa is that do not just take their price, bargain hard and you get a good deal.

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good value for money

26 August 2015

Found the hotel to be very clean and welcoming on arrival. We had a problem which was sorted out very fast and amicable. The food was very tasty and plenty full drinks are of reasonable standard...

Found the hotel to be very clean and welcoming on arrival. We had a problem which was sorted out very fast and amicable. The food was very tasty and plenty full drinks are of reasonable standard couldn't find much wrong with it at all. One problem is the gold and jewellery shop I would stay away very expensive and when you come to a price they change into euros and not pounds so when you arrive home you've paid 5% extra. The hotel is not responsible for that shop

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2 weeks in August 2015

25 August 2015

We stayed at Gold City in August 2015, our 4th visit to Turkey, 1st time to this hotel. It's a 5 star, but at Turkish standards. We booked through booking.com and separately booked our EasyJet...

We stayed at Gold City in August 2015, our 4th visit to Turkey, 1st time to this hotel. It's a 5 star, but at Turkish standards. We booked through booking.com and separately booked our EasyJet flights. On the booking website it said our suite was both 3 and 2 rooms. When we called for clarification, it took quite some time on hold for Boooking.com to call the hotel and clarify. It was confirmed as 3 rooms, however on arrival we were told by reception that we had been upgraded on arrival to a 3 room suite, strange. For our family the rooms were ideal, plenty of space, well designed and equipped, comfortable beds, fully equipped kitchen that we didn't use since we were AI. As usual with Turkey it seemed like a couple of the things had been fitted by someone's uncle - i.e. I could have done a better job of fitting the utility room myself. The lifts were terrible - we were on the 8th floor. It seems like the hotel are maybe cutting corners to save money on maintenance contracts with the lift company. Out of the 6 lifts, one was permanently out of action for our stay, another often failed in the other bank of lifts and a third would often not open at the ground. Friendliness of staff - not as friendly as previous stays in Turkey, maybe because we were AI and there was nothing to sell us - notable exceptions were bar staff (although it seemed like there wasn't sufficient staff working). Bar drinks were good. Al a Carte restaurant was included twice during 14 night stay and it was a welcome break from the chaos of the busy buffet restaurant Restaurant quality and variety of food was good - although always packed at peak times, difficult to find a a table for 6, even more difficult to find a highchair. Even more difficult to have it cleaned, a wipe with a dry cloth, tipping the previous occupant's debris onto the floor was deemed sufficient by staff Quality of maintenance was poor. Ground floor toilets poor state of decoration, dripping pipe in corridor on 8th. Complained twice at the leak through our bathroom from above and no action was taken. Not all staff had great English, maybe this is because the guests were other nationalities, from NL, RU, DE and other Middle East countries. Towels were included, exchange a towel card voucher each day for fresh towels/ Beach, and shuttle to beach - beach was part pebble and part dark/dirty sand. Buffet lunch was provided at the beach. The one occasion we went the shuttle bus was very busy. Water park was the highlight - great slides enjoyed by the kids and the infant pool was good too, although there was no loungers around this meaning that parents of young children wanting to keep an eye on their kids would sit on the grass around this pool. Communication was poor in general - little information was provided, and it seemed like we needed to ask everything - no information was provided pro actively. For example, we found out near the end of our holiday that ice cream was provided once daily near the olympic pool at around 5pm. Similarly, there was little information about the Waterski park. Entertainment was good, the amphitheatre was well designed and the shows were mostly fun. However, it could do with the pool bar being open.

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Hotel is very dated and no way 5 star! We will not go back again!

21 August 2015

This Hotel is definitely not a 5 star Hotel.!! It is very dated and needs an overhaul in decor. We stayed in a standard 2 bedroom villa. The Aircon broke in the master bedroom for 4 nights & living...

This Hotel is definitely not a 5 star Hotel.!! It is very dated and needs an overhaul in decor. We stayed in a standard 2 bedroom villa. The Aircon broke in the master bedroom for 4 nights & living room for 1 night. It was incredibly hot at night and I couldn't sleep for sweating. We were only there for 9 days! We complained many times and it still wasn't fixed by the time we were leaving. We had 1 x bath towel for 5 people to share for 3 nights, we complained about this and it wasn't fixed till the 4th day. We complained to the Jet 2 Rep but nothing was fixed. The toilets at the swimming pool area are absolutely disgusting & smell so foul that it chokes you to go in there. But the toilets on the same floor past the reception area inside the hotel are kept clean and smell nice. We heard guests complaining that they booked a villa and ended up with 2 separate rooms at either ends of hotel for a family of 4!! We heard another guest complaining that she had been itching day and night and found that her bed had bugs in it!! Yukk!! The food was kind of ok but they don't mind cats walking around the restaurant, so I wonder if these cats are allowed in the kitchen? Yukk!! We booked a trip to the market one day with the Hadish (Jet 2 Rep) and he told us it would take 30/45 mins drive on bus but after we had travelled this far, the tour guide told us it will be another 2.5 hours to the diamond factory (we were taken here to buy jewellry-we didn't even want jewellry!) The whole trip was 14 hours long and out of that we got 1 1/2 hours to shop!! It was ridiculous! We wouldn't have gone on the trip if we had known as my children get travel sick. I didn't have any tablets with me so they didn't enjoy the day at all. It was a long hike to get to the Villa and we had one of the closest villas to the hotel!! Its ok to walk at night when cool but exhausting of a day when the temperatures are high. The bar area is very boring and repetetive. The staff always serve fellow Turks first & ignore the ones waiting patiently in the queue. The bowling alley is good but costs extra. The tennis, football and basketball courts are so far away from the Hotel that we never ended up going there. Really nothing impressed me about this Hotel Complex whatsoever so I will NOT be returning!! EVER!!

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Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Aqua Park
  • Bar
  • Basketball
  • Beach Volleyball
  • Bicycle Rental
  • Breakfast
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Gym
  • Hairdresser
  • Heated Swimming Pool
  • High Chairs
  • Horse Riding
  • Indoor Swimming Pool
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Laundry Service
  • Lifts
  • Mini Golf
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Scuba Diving
  • Shops
  • Spa
  • Sport Facilities
  • Steam Bath
  • Sunbathing Terrace
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
  • Whirlpool
More beach information coming soon for this hotel