4 Aug 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
A self-contained, family-friendly club resort consists of the main hotel block with town houses, villas and apartments on the hill slopes. The complex has its own private beach nearby. In addition, there is a shopping centre, small cinema, an atmospheric Irish pub, conference facilities and a revolving rooftop bar and a disco.Located in a rural setting with spectacular views, the local town of Mahmutlar, with its shops and bus station, is just 2 km away, and it is around 15 km to the busy resort of Alanya, with its many restaurants, bars, nightlife spots and sights, such as Alanya Castle and Red Tower. There is a regular shuttle service to the hotel's private beach, a few kilometres away.

How far is the nearest beach?
This hotel has its own beach

Distance from Airport
The hotel is located 125km from the airport(antalya)

Rooms
The air-conditioned aparthotel offers 240 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. For additional fees guests may also take advantage of the Internet access, room and laundry services, and a bicycle hire service.,Enjoying a unique location, this spa complex is set on a hilltop overlooking Alanya and the Mediterranean Sea.Each room additionally features an en suite bathroom with shower, bathtub and hairdryer, a double or king-size bed, a direct dial telephone, radio and minibar.

The deluxe standard rooms measure 24 square metres and are stylishly decorated with carpeted floors and plush fittings. All have a balcony, individually regulated air conditioning and heating, a safe box, satellite TV, a spa tub and wireless Internet access.

Food & Drink
The hotel provides an excellent choice of dining options with a main buffet style restaurant, a la carte banquet restaurant, Turkish a la carte, Sushi bar plus an International cuisine restaurant which offers Italian, Mexican and Mediterranean cuisines. There are numerous bars within the complex with a revolving bar that has live music, there is also an Irish bar, several pool bars, vitamin bar, piano bar, lobby bar and also a patisserie for coffees, desserts and ice creams.

Sports & Entertainment
The complex has a wide range of entertainment facilities including an Aquaverde Spa and Wellness Centre offering spa treatments and massages (fees apply for both), a sports complex with football pitches for professional clubs and a running track, mini golf, giant trampoline and the Funcity Games Saloon, which includes a bowling alley. Fees apply for activities in the sports complex.
There are 6 swimming pools, both indoor and outdoor (one of which is heated), a separate children's swimming area, a poolside snack bar and a sun terrace with sun loungers and parasols laid out ready for use. Guests may also take part in an aqua fit or aerobics session, work out in the gym, or relax in the hot tub, sauna or steam room.

   

TripAdvisor Traveller Rating

Based on 652 reviews
 

NOT AS GOOD AS LAST STAY

24 July 2015

just came back from gold city and it was not as good as my last stay last year food not as good / cocktails not as good / rooms starting to look tired but overall still happy but not as good as...

just came back from gold city and it was not as good as my last stay last year food not as good / cocktails not as good / rooms starting to look tired but overall still happy but not as good as previous years

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Nice place but service is a missing element

23 July 2015

We stayed in an owners villa here, rented from the owner, two weeks summer 2015. The apartment was nice, the resort was also nice, but they have a serious issue with customer service. From the time...

We stayed in an owners villa here, rented from the owner, two weeks summer 2015. The apartment was nice, the resort was also nice, but they have a serious issue with customer service. From the time of arrival to to our checkout was one irritating issue after another. To give some examples, when we arrived late the first day we asked the reception about where to get some food. The response was that everything closed at 21, but when we wondered around the hotel trying to fin a solutions we found several open restaurants at the top floor. Also at one time a representative for the hotel just left in the middle of a followup question, not caring about giving us service. The worst was when the AC broke in one of the bedrooms our apartment, during the hottest week. They managed to use 5 days to get this fixed making it impossible to sleep in our bedroom. We got promise after promise but nothing happened. I waited in the apartments for hours one day they promised to come first thing, learning that the AC people did not work on Tuesdays. The will to help us was non-existing, no help or compensation were offered before I threatened to contact the manager of the complex. If they get their customer service culture straightened this place would be perfect for many families with children, but with our experience this summer I will not go back or recommend this to anyone. Prices on the hotel are also minimum twice what you can find outside the complex, both in the restaurants and shops, but that is more what you would expect. It is also a bit worn down here and there. The power and water was going and coming from time to time

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Great hotel, great service

21 July 2015

Great Hotel, great service, clean, good food, shuttle bus to the beach, great view night time, top floor restaurant, outdoor restaurant, spa, irish pub, great entertainment, best hotel we stayed so...

Great Hotel, great service, clean, good food, shuttle bus to the beach, great view night time, top floor restaurant, outdoor restaurant, spa, irish pub, great entertainment, best hotel we stayed so far. Turkey is the best at service quality so far. We've stayed in 2011 August and had the Ramadan celebration in one of the evenings, well organized, food , drinks, deserts, entertainment, have no words to describe all we got. Rooms lovely, with separate bedroom , living room, bathroom with jacuzzi, air conditioning, fridge with drinks, hairdryer, phone in bathroom, a 5 * Hotel definitely.

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Not 5 star

21 July 2015

I have recently returned from a holiday to this hotel and have to say i was very disappointed in the experience. This is not a 5 star hotel. The maintenance around the property was extremely poor...

I have recently returned from a holiday to this hotel and have to say i was very disappointed in the experience. This is not a 5 star hotel. The maintenance around the property was extremely poor, dirty carpets in the hallways and lots of broken fittings in the room. The relaxation pool was very badly maintained, a broken overflow drain reported and not fixed and a broken step, both which could have been dangerous. The food was very good, in fact the chef and his staff stood out as being the only department that cared about their guests. The dining room staff however, were very slow to clean tables and we often had to clean our own before eating. The a La Carte restaurant was lovely, and would advise people to get a package that allows use of the restaurant at any time, although it does get very booked up The all inclusive bar was not very good, only a limited choice of local alcoholic drinks and the queues were very long as not enough staff and often they were on their mobile phones instead of serving. The staff in the spa were very pushy and at the end of your massage, a salesman comes in and informs you what problems you have (as advised by the masseuse) and tries to sell you more treatments, I declined and then had to wash off my own face mask! The hotel reception were not very helpful and in all I would not return to this hotel.

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Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Aqua Park
  • Bar
  • Basketball
  • Beach Volleyball
  • Bicycle Rental
  • Breakfast
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Currency Exchange
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Gym
  • Hairdresser
  • Heated Swimming Pool
  • High Chairs
  • Horse Riding
  • Indoor Swimming Pool
  • Internet Access
  • Kids Club
  • Kids Playground
  • Kids Pool
  • Landscaped Gardens
  • Laundry Service
  • Lifts
  • Mini Golf
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Scuba Diving
  • Shops
  • Spa
  • Sport Facilities
  • Steam Bath
  • Sunbathing Terrace
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
  • Whirlpool
More beach information coming soon for this hotel