5 Aug 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Elegant and impressive are two words which describe this sophisticated and spacious hotel. The hotel is a place where tradition, luxury and technology all come together to create a relaxed atmosphere. It has 650 rooms including 33 suites located in 1 central bloc with 4 lifts. Room service is available 24-hours. It is air-conditioned and has a lobby with 24-hour reception, a safe, hairdresser's salon, a well-equipped games room and a nightclub capable of accommodating up to 200 patrons, as well as bar, dining and conference facilities.

How far is the nearest beach?
This hotel is set among palm trees right on the edge of the most beautiful beaches in Tunisia.

Distance from Airport
Enfidha International airport is situated 38Km from the hotel.

Rooms
The rooms are oriental style, and come equipped with en suite bathroom with shower and separate WC, direct dial telephone, loggia, satellite TV (a variety of channels) and a mini-bar on request (at a charge). All rooms come with individually adjustable air conditioning and magnetic cards locking system. Suites contain a typical living room and two separate bedrooms.

Food & Drink
The hotel offers a large restaurant with table d'hôtes menu and a buffet service. There is also an à la carte restaurant with occasional shows, and seating for 120 patrons. The English pub Le Pêcheur has seating for up to 180 patrons. Beach restaurant can accommodate up to 300, and is open during the summer season.

Sports & Entertainment
Guests may avail of the gym, two saunas, massage facilities and daily entertainment program. There are also 4 swimming pools where guests can enjoy a refreshing dip and a games room.

   

TripAdvisor Traveller Rating

Based on 1946 reviews
 

The best place, the best people the best country, loved every minute wish my flights were not cancelled.

17 July 2015

I cannot emphasize my love for these poeple enough, I stayed at the Riadh Palms last year August 2014 and August 2012, and I was eager and couldn't wait to return this September it was all booked...

I cannot emphasize my love for these poeple enough, I stayed at the Riadh Palms last year August 2014 and August 2012, and I was eager and couldn't wait to return this September it was all booked until airlines cancelled all and forced me to change. What happened was tragic and I share the pain, but this should not stop poeple who love Tunisia as myself to stop going there. The Riadh Palms has entred our hearts so many polite and helpful staff who made our stay incredible. The foyer is beautifully furnished with lovely cozy couches where people relaxed and would either read or use their i pads whilst enjoying a refreshing drink downstairs at the bar. These bar men work so hard to meet everybody's requirements and will always give you a smile even after a hard days work. Restaurants were awesome, one being the main one on the ground floor, I cannot express how stunned I was at the presentation of food and desserts, number one, the staff would often come over asking if all was ok and would often treat you to a glass of fresh wine.I love these people so much. The pools were awesome clean and crisp, they all attatched to one another in a spiral form and would start shallow to deep, but hey fantastic with lovely sun beds arounf and umbrellas. Again there was a restaurant on the pool for lunch time with a variety of salads, fresh watermelon, and fruits, as well as freshly made pizzas,and soups. More interestingly was the late afternoon with cooks offering freshly made pancakes and doighnuts, I cannot forget the taste how I miss all God knows. The beach was beautiful white stretches of sand and clear blue seas, security would make sure that nobosy was bothered and would help any time. Those wonderful sales teams selling boat rides, excursions and a visit to the Camels never stopped working and would take the time to talk us through all the available options, magnificent people. I cannot tell you how toutched I was with my room, spacious, with a gorgeous seaview and a breathtaking panaroma I couldn,t get enough of it. The rooms were always tidy, clean and bathrooms too with clean towels and soap, those ladies truly deserve a rewars Nejma love you always. What can I say about the animation tea, in 2012 Alex Doudech, Zied, Nadou and Wided love you all to bits and we will see eachother soon, performances were simply fantastic involving us and keeping us energetic lots of activities and plays, beautiful. Last Summer Haninm Amir Merzouki, Vippo Gallas, Seiffrediene, Sabrina, Jossef, you all touched our hearts we had a fantastic time , I don;t stop watching the videos, I wish they didn't cancel our holiday I and my husband love you all and love Sousse and Riadh Palms, my brother wanted to come for the first time he was so deluded, if only there could be last minute changes i'd come straight back there,but we will return asap believe me. Tunisia has a culture second to none, what beauty I cannot explain how my love has grown I think about it everyday....Momo the security guard was also fabulous send you my love and the porters, God bless you all and this beautiful country, I'm coming back a million times. READERS DON'T THINK TWICE THESE PEOPLE DESERVE A VISIT AND YOU WILL BE AMAZED LIKE I AM.

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Fantastic Hotel with amazing staff

15 July 2015

We arrived at the hotel and after reading the reviews were expecting miserable reception staff and a laborious complicated wait for our room . . .wrong!!!! The staff were so friendly and helpful...

We arrived at the hotel and after reading the reviews were expecting miserable reception staff and a laborious complicated wait for our room . . .wrong!!!! The staff were so friendly and helpful and our room was ready at 2.30pm half an hour earlier than the check In time we expected . .take your beach/pool wear in your hand luggage and enjoy the wonderful facilities while you wait for your room! The room we expected was dinghy dirty with nothing working and beds as hard as rocks . . WRONG! Our room was airy spotlessly clean and had both city and sea view . .The toilet flushed and the sheets were clean -we did have 2 singles together and another single for our lad . .but it was fine . .it meant we didn't stick together with the hot humid nights and the beds were firm but comfortable. We had 1 pillow out of 3 that was rather lumpy but a small tip and a polite note to our cleaner and the pillow was replaced immediately. The staff (sorry too many to mention all) were completely dedicated to their guests always smiling and ready to help. Note: too may reviews moaned about reception staff. Tip: smile and say hello every time you pass . .they smile back and say hello back too . .amazing reaction when manners are applied !!! We found all the reception staff were very friendly and helpful. The main pool is lovely (quite deep so be warned if you have young children -although the kids pool was perfect for the families with younger children ) The pool guy had our sun beds ready every day (tip him 10 dnr- it's about £3.00 so nothing really) he will give you the most amazing service -one afternoon we went to our room for a siesta and woke up later than planned and had to rush to dinner -we didn't realise we had left all our towels and suncream hats and sunglasses at the pool -the next day he had them all there on our sunbeds waiting for us . A great guy! Our lad (11 years) was chuffed to be able to get delicious fresh doughnuts candy floss and popcorn all day long as an added bonus to the normal all Inc snacks that you would expect. Animation team were great . .Marwin was my favourite a talented dedicated young man with a good sense of humour - although Marco was good fun too as he didnt like to lose!!! For example at water polo if his team were losing he wanted to play on and on and on . Great fun! The security guys were a credit to this hotel . . They were friendly enough but very focused in their important role . . Very professional both before and after the terrible day on Friday ! The staff on the beach were just as amazing -again looked after us well and always found sunbeds and remembered 2 In the shade one in the sun as was our preference . .cannot fault their dedication and the long tiring hours they spent In the hot sun watching us and our safety at all times . .If you are there relaxing on your sun bed feeling hot and you go get yourself a drink -maybe ask them if they would like a drink or something to eat too! Even if they don't need anything they will most certainly appreciate your offer ! The restaurant . .again waiters and kitchen staff were just the best . .they remembered your drink . .Asked about your day and the one night we decided to eat out for a change our waiter when he saw us the next he asked if we were ok? and did we fall asleep as he missed us and was worried . .what a great guy! The bar staff were also great fun . .drinks were plentiful and the numerous staff on duty would replenish our drinks frequently to save us going to the bar . .we found the wine passable the vodka was weak but just drink more! My other half found the beer more than ok . . It looked cloudy but he enjoyed it and it definitely was alcoholic believe me! The manager and his staff were around and about should you need to speak to them about anything -we didn't as we only had one issue with a dripping air con unit and maintenance were sent straight away to fix it . .it still leaked the next day so we mentioned it to reception who immediately apologised and offered us an alternative room . .we declined as we were more than happy with our room . .it was fixed within the hour. . .and that was that. The food was a mixed bag . .myself and hubby are not at all fussy and we will try most things . .we managed to find something every night . .and most of it was not only good it was delicious . .my 11 year.old is fussy . He did manage to find something most nights but on one occasion he struggled . .but a wonderful member of staff made him a wrap (they were not on the menu that night and this young man did get told off by one of his managers) but this is the sort of attitude that made this hotel and its brilliant staff stand out head and shoulders above others we have visited In the past. I can't write this review without mentioning the tragic events of that terrible Friday where so many innocent people lost their lives and loved ones -everyone was shell shocked guests and staff alike . . the staff here were devastated at the events . .The sadness was In their eyes . But they bravely reassured their guests and continued to look after everyone with as much effort as ever . .I cannot thank them all enough and I would certainly return here In the future .These people have.lost their livelihoods meagre as they were . . They will face real hardship now . So please when you go to Tunisia treat them with respect and politness and if you can tip them 10 dnr it makes a big difference to their families and they really appreciate it . Thank you Riadh Palms and all your staff . .you have my respect and best wishes and my thoughts are with you all x Marie Darin and Joseph xA

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Brilliant

14 July 2015

We arrived on 26th June to 10th July and loved every minute. There were 5 of us from 16 months to 69 years old. Amazing hotel we got up graded when we booked in and was put in presidential suite...

We arrived on 26th June to 10th July and loved every minute. There were 5 of us from 16 months to 69 years old. Amazing hotel we got up graded when we booked in and was put in presidential suite which was perfect as we had booked 2 rooms and were pleased to have a room together.. Staff are so pleasant and happy always with a smile on their faces dispite what had happened with the Terrorist in the country. Drinks were fine. Pizzas were very moreish. Loved doing watersports which were very cheap to do on the beach. Brilliant having the Beach so close to hotel. Felt so safe with all the security. Loved the people and the place.

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Great hotel. Excellent service Resort hoppa are crap

14 July 2015

Stayed 4th July to 11th July. 2015 The hotel foyer and restaurants are 4 star the rooms 3 star but the service was 6 star. Excellent holiday , really friendly staff who couldn't do enough for...

Stayed 4th July to 11th July. 2015 The hotel foyer and restaurants are 4 star the rooms 3 star but the service was 6 star. Excellent holiday , really friendly staff who couldn't do enough for you. A one dinar tip (34p) goes such a long way. We were always greeted with a smile and felt very much at home. Will definitely return when all the terrorist paranoia settles down. I felt safer there than at home. Only problem we had was with the transfer to and from the hotel which was not the hotel's fault but Resort hoppa ( they just changed their name to hoppa.com) Didn't bother to wait for us at the airport on arrival. They had been and gone. They don't communicate with you and expect you to deal with your travel agent when they cock up. Appalling customer service I would never use them again. However the hotel was first class and we had a brilliant holiday. Would recommend this place to everyone.

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Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Air Conditioning
  • Air Conditioning in public areas
  • Babysitting
  • Bar
  • Beach Bar
  • Beach Volleyball
  • Beauty Salon
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Gym
  • Hairdresser
  • Indoor Swimming Pool
  • Kids Club
  • Kids Pool
  • Library
  • Living/ Dining Room
  • Mini Market
  • Minibar
  • Pool Bar
  • Private Beach
  • Reception
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Spa
  • Sport Facilities
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Telephone
  • TV Lounge
Click on a beach below for more information