8 Sep 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
Enjoy the pleasure of the Costa del Sol at the Beach Club where sun, sand, and sea are all abundant. Spend the afternoon on the patio, swimming, or take a walk along the long golden sandy beaches which are right on the doorstep of the hotel and you can wander for hours along the bustling promenade or stop and take a drink in one of the many beach bars and cafes and watch live gently pass you by. Do not forget to try out the fantastic restaurant for some wonderful cuisine or stop in the bar for a cocktail at sunset. Large friendly reception with English speaking staff. Just outside the hotel there is a local bus route with regular services to Torremolinos centre, which runs from 09.00 until 21.00 (approx) every 30 mins.

How far is the nearest beach?
This hotel is located on the beach.

Distance from Airport
The hotel is located 7km from Malaga airport.

Rooms
Standard rooms are equipped with a ensuite bathroom with bath/shower, air conditioning and central heating, satalitte flat TV, telephone, hairdryer, kettle, safety deposit box (extra cost) and balcony. Free Wi-Fi is also available.

Food & Drink
All Inclusive Food & Drinks
The AI programme consists of breakfast (08:00-10:30), lunch (13:00-15:00) and dinner (18:30-21:00), all buffet style with show cooking, served in the main restaurant. During meals wine, beer, water, etc are offered. A variety of snacks such as sandwiches, pizza, salads, hamburgers, hot dogs, etc is available at the restaurant between 11:00 & 24:00 as well as ice cream from 09:00- 24:00. Locally produced alcoholic & non-alcoholic drinks like water, wine, beer, tea, coffee, soft drinks, spirits, etc are served from 09:00-24:00 at the lounge bar, the pool bar and at the disco bar.

Sports & Entertainment
All Inclusive Sports & Entertainment
Sport facilities at the hotel include gym, mini-golf, archery, rifle shooting, bicycles, water-polo, table tennis, darts, air hockey, large adult pool with separate children’s pool, large sunbathing area complete with sun loungers, heated indoor pool (open during winter months), daily movies, full daily children & adult animation and reading/card room for the quiet moments.

Facilities & Services
There are 2 adult outdoor swimming pools and also a separate children's pool for the children to play in. During the winter months Nov - April there is a small indoor swimming pool along with a Jacuzzi and a sauna (small charge locally for the sauna) there is a cinema room that shows 2 modern movies per day and also has Sky TV and has all premiership football games live. There is a small indoor bowling green with bowls for hire at reception, a mini market and a gift shop. Attached to the hotel is a hairdresser, which also has internet access. There is a games room with full size snooker table and pool tables and a selection of video games. Alternatively, for guests requiring a quiet area there is a card room / library. For the children there is an outdoor playing area, and for the adults there is live entertainment every evening with singers, cabaret and magic acts in the Magnum bar show lounge. In reception there is a coin operated washing and drying service for your laundry.

Chargeable Extras
Imported drinks, bowls equipment, pool tables, video games, internet access and in-room safety deposit boxes are available at a charge.

   

TripAdvisor Traveller Rating

Based on 1874 reviews
 

Yet again, A fantastic family holiday

29 August 2015

Just returned from a 9 night stay at this hotel. We travelled as a family of 2 adults and 2 children (aged 8 & 11). This was our 5th stay at this hotel as we have enjoyed each visit. After reading...

Just returned from a 9 night stay at this hotel. We travelled as a family of 2 adults and 2 children (aged 8 & 11). This was our 5th stay at this hotel as we have enjoyed each visit. After reading some of the recent reviews, I was a little worried about our holiday because of the so called "sick bug". During our entire stay, NONE of my family were ill at all. We have NEVER been ill whilst staying at this hotel. I think there is a lot of scaremongering going on. Yes, we were told that people had been ill, but personally I believe that it has nothing to do with the hotel at all. Maybe it's something to do with the change in climate and over indulging in food and alcohol that cause this as I saw people drinking alcohol as early as 10.30am some days! Please do not let people going on about it put you off this hotel! No bug here! Anyway, before we arrived at the hotel, I emailed them asking for a percific room. On arrival, a lovely lady called Christina told us our room wasn't ready yet, so we put our suitcases in the luggage lock up room, then headed to the pool bar for a drink. Once our room was ready, we were so happy that we had a room we wanted. Fantastic sea view and pool view. We dumped our cases and headed for the pool to cool down. Plenty of sunbeds, plenty of umbrellas! I liked the new addition of the snack bar outside serving burgers, hot dogs, kebabs, chips and pizza. It seemed to be very popular! The food in the restaurant was of a good standard, lots of variety every day. The waiters and waitresses in the restaurant work very hard but always smiled and were always polite to us. There was always tables available and we never had to wait. The staff at the Magnum bar and Piano bar were always lovely. Some remembered us from previous holidays. Special mention to Raul and Maria. These 2 members of staff were fantasic during our holiday. They always had time for a chat! The activities on offer for the adults and the children during the day were great! Winners and runners up get a certificate each night during the evening entertainment. My kids loved this and brought back loads! The entertainment team were fantastic! Special mention to Lucy and Norberto...these 2 are a credit to the hotel. Lucy, well she is such a lovely lady and is fantastic at what she does....and as for Norberto, well he is fun, energetic and loves to have a laugh with the guests. Also, Bea, my children really enjoyed it when she was doing kids club! During our stay, we celebrated our 1st wedding anniversary. We had a lovely surprise...a bottle of bubbly in an ice bucket with champagne flutes and also a lovely letter form the hotel staff, was left in our room!! What a lovely touch!! We were also given a certificate on stage at night from Lucy...Thank you soo much. This was such a lovely gesture. All in all, i sum this hotel up to still be our family favourite. We hope to return again next year. Thank you Marconfort Beach Club for yet again a wonderful holiday making lovely memories for my family. See you again soon!

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Amazing Hotel

28 August 2015

We have just returned from our fourth visit to this hotel and whilst there booked to return in October to celebrate Halloween, which is a good fun night. What can I say? The fact that we will have...

We have just returned from our fourth visit to this hotel and whilst there booked to return in October to celebrate Halloween, which is a good fun night. What can I say? The fact that we will have been 5 times speaks volumes. I cannot pass comment on the sickness bug but can honestly say that we did NOT experience any sickness and that goes for our stay in May also. We ate in the restaurant every day sampling the pizza, cooked food, cold food and fruit. Although I did not personally eat at the bbq my son did with no ill effects. I did witness people, both English and Spanish going out of the ladies without washing their hands. I have found that most of the staff are friendly and helpful. Maybe it's because I take the time to say hello to them and also ask how they are. Having worked in the hospitality industry I know what it is like to deal with the public and many people are not amenable. There are staff who don't appear to be friendly but there are people like that wherever you go. Some are just quieter than others. To the holiday makers who moan about the food and staff maybe you should go to a pricier hotel, go self catering ( then you can choose what you want to eat ) or stay in England, but then they would probably moan about something here! I, myself will be returning in October to spend another enjoyable week there.

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2 star not 4. Bug issue - all true

28 August 2015

On arrival, hotel gives a good impression. Staff helpful, especially if you make the effort to speak a little Spanish. Exiting the lift you note the brown and yellow tired carpet along each floor...

On arrival, hotel gives a good impression. Staff helpful, especially if you make the effort to speak a little Spanish. Exiting the lift you note the brown and yellow tired carpet along each floor- surely unhygienic too? Rooms are functional but a little tired too (but we didn't come to admire the decor, so no big deal). Tea and coffee facilities not in rooms which is odd for an alleged 4 star. We had read reviews about bug at this hotel ( and tried unsuccessfully to get 'On the Beach' to move us) but kept an open mind and brought half of UK's bleach, steri-wipes, gels,etc and gave the room a blitz immediately. We thought that by avoiding sea food, especially shell fish we would be ok. First evening we decided to try the restaurant. Choice looked good but went for the safe option of jacket potato and braised beef. Kids had pasta and pizza. Halfway through dinner I noticed a huge cockroach running from under one of the counters. A bit shocked at first but then I thought, show me a hotel in Spain without them. We decided to only then eat out every evening, despite having paid for all inclusive. We had breakfast there and that was about it. I had a fresh omelette every morning which is cooked in front of you, and had no issues. There are some great places nearby and all very reasonable. I lost count of the amount of people coming down with the sickness bug, every day we would speak to people who had people in their group affected. The hotel staff seemed to be doing everything possible, cleaning constantly, ensuring hand sterilisation before entering the dining hall, checking pool chemicals and Ph of pool water and displaying this information on a board. Despite this, there is obviously a severe problem at the hotel, and has been for years, despite constant denial from the management. I wish they would admit that there is an issue and stop deflecting blame.The hotel has changed names and was successfully sued- Google it and check for yourself), causing Thompson to disassociate from it. I am convinced that the issue is kitchen related as we avoided the bug until my daughter fell ill on the last morning. She fancied a quick snack before we went out for our evening meal and was the only one who ate anything at the hotel. Luckily one of the other guests who had been ill earlier in the week had some sachets of medicine left from the chemist and it was enough to get us home. We are now home 3 hrs and now my wife is violently ill. We thought by cleaning and constantly using sanitising gel, eating out 90% of the time we would be safe. Overall we thought that the hotel was OK. The staff were great, entertainment good and tried to cater for all ages, tastes and nationalities. The location is good for beach, shops, restaurants, transport links. Cleanliness was good although I think that the hotel must have been awarded the 4 star status 20 years ago and no one has bothered to re-assess it since. If they admit that there is an issue and refurb the hotel, it would be worth a visit but we won't be going back unfortunately. Make up your own mind, and ignore the hotels constant denials. Oh and wifi is non- existant unless in reception or a certain area around the middle pool.

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A lengthy but HONEST and necessary review of this hotel...

28 August 2015

After reading the last two reviews dated 27th August giving this hotel 5 stars, I thought I better get an HONEST review on here asap. The last two reviews claim that the negative reivews were...

After reading the last two reviews dated 27th August giving this hotel 5 stars, I thought I better get an HONEST review on here asap. The last two reviews claim that the negative reivews were misleading and totally untruthful (how I wished this to be the case when I read those negative reviews just after I had booked with no way of cancelling). Apparently there is no bug…it is a simple case of overindulging. Ok, read on, its lengthy but completely honest. My family and I visited this hotel 19th-27th August and stayed on the 10th floor. When first reading through the many reviews regarding ‘the bug’, I had sincerely hoped there was an element of scaremongering or at best, exaggeration from the critics of this hotel. However, make no bones about it, the bug very much EXISTS. Before I get on to that though, let me justify my two stars. The staff at this hotel were excellent. Carlos, Santi and Mohamed were among the team of friendly, welcoming staff and also to be added to that would be the male and female entertainment comperes who were also very good with the guests. The entertainment was just that. Entertainment. I find it incredible when reviewers have criticised the entertainment. If you want a 5 star Vegas show, guess what? You have to go to Vegas. I witnessed talented people entertaining guests and thought that the hotel did a good job with the variety of entertainment they presented every night. I did find the hotel to be very clean and I regularly saw staff cleaning tables, chairs, lounge furniture, lifts, sunbeds. Also, when a bug was reported the hotel sent in a military style ‘operation decontamination’ to the bedroom of the latest victim struck down with the sickness and diarrhoea ‘bug’. So that leads me onto ‘the bug’. By the way, I doubt the bug is in the pool as a few reviewers have claimed. Think about it, this would be the easiest thing to get right, surely? It is all about getting the chemical composition correct and next to the pool is the percentage of chemicals which is put into the pool. I’m no expert but surely someone knowledgeable in this field would be able to rectify this if the pool posed a problem? I just do not believe there is anything wrong with the pool. My little boy ‘lived’ in it and he is fine. The first two days at the hotel, passed with no evidence of illness so we began to think our initial thoughts of over-embellishment appeared to be true. Even the inclusion of an unusually large cockroach (who we heard before we saw) in the dining room did not put us off the impressive spread on display but we still ate cautiously. However, on day three we witnessed a woman projectile vomiting in the reception area near to the toilets. I then spoke to a man in the lift who had arrived the same day as us yet his wife was ‘laid up in bed being sick with diarrhoea’ (he was then ill the next day). We then spoke to a man who was due to go home after 10 days but was still at the hotel after 14 days as he had been so ill, passed out, cut his head open and was in the hospital for three days so missed his flight home. I spoke to family of 8 and 6 of them had been ill and they told me of stories of other groups of guests whereby nearly all or all had been ill. As the days went by, every single person we spoke to had either contracted the bug or somebody within their group had been struck down. I intended to keep count of any reports of illness so I could write a purely honest review but if I’m honest, I lost count after about the seventh person I spoke to. Anyway, I thought my family and I were safe until our last day (27th). My 13 year old daughter awoke with cramps and then proceeded to vomit and have bouts of diarrhoea for the entirety of the journey home. Before you chalk us up as ‘just another victim’ I should inform you of our seemingly obsessive (you’d be correct in your assumption) hygiene ‘regime’. I took bleach spray, 4 packets of anti-bac wipes, 4 bottles of anti-bac gel and 2 bottles of anti-VIRAL gel. On the day of arrival my husband and I cleaned everything in our room and I mean, everything. Door handles, walls, air-con switch, hairdryer, coat-hangers, balcony, toilet etc etc…everything was cleaned with bleach spray. We used gel on our hands every 30 mins or so (even though the anti-viral gel was effective for 8 hours). We would wash our hands before we ate then used our own gel and then used the spray provided by the hotel and we then used the gel after dinner too. We used the gel after the lifts, when we played pool and we wiped down our cutlery, tables, sunbeds, glasses and cups with anti-bac wipes. We did not eat in the snack bar as the sight of the chicken kebab being unscrewed from its spit and ‘wheeled’ away on the chef’s trolley like a dead body to a morgue, disturbed me somewhat. On a friend’s advice who is a doctor, he told us to avoid shellfish and avoid meats in sauces (not sure why but we took the advice) as he said judging by the symptoms being described, it was the norovirus so offered advice as he thought fit. I’ll just add that many of the guests who had suffered with the bug had eaten shellfish. A few guests have claimed the norovirus is a winter bug. Well, its more common in winter but it is by no means exclusive to the colder months. It is not airborne. Well, I suppose it is if you are nearby someone who has recently vomited or had diarrhoea since the microscopic particles can be ingested through the explosive action of emptying a particular orifice…which is why we never used the public toilets either. A young Spanish girl actually used the poolside toilets to vomit in three times on one of the days. God knows why her mother did not see fit to take her to her bedroom or even inform reception. Many guest are uneducated when it comes to the problems at this hotel and this needs to be addressed by the management. But herein lies the problem. The management appear to be in denial of the seriousness of the problem here and claim it is a viral problem (yes, a virus can be passed quite easily) which exists ‘outside of the hotel’ in the whole of Torremolinos. If this is the case then why has a search within the reviews of other hotels in the surrounding areas returned absolutely no reports of anyone claiming to have contracted this bug? I’m sorry but I need proof of this to believe it rather than just being told ‘I guarantee the problem is not at the hotel’. Whilst the hotel is doing a good job in keeping the hotel clean, they need to be more proactive and show more of an attempt to control this problem. I understand that by doing this, it would be admitting to a problem which could be detrimental to business but at the moment, guests are suffering and it is very unpleasant to have to watch your child doubled over in pain and then tell them they have to get up, get dressed and travel home. Not nice. I wrote this first part of the review on the evening of the 27th and though I would upload the next day. This next part I write on the afternoon of the 28th. Why? Simple. I began with explosive vomiting, diarrhoea and stomach cramps at 2am this morning. I last vomited about half an hour ago (the time now is 1:06pm) and I am still in bed feeling terrible. So I ask you to make up your own mind. Looking at how careful we were, do you really think this review is nonsense? Did my 13yr old over-indulge? Do you think I did? I am hoping that my 8 year old doesn't come down with a severe case of ‘over-indulgence’ because let me tell you, it's the worst that I have ever experienced. Oh also, we ate out a few times with friends (who are teachers in the area) and they have not been struck down with illness. The management will probably blame the ‘Torremolinos Bug’ that appears to only spend its time hanging around the Marconfort Beach Hotel. Maybe it was eating out but guess what? My money’s on the place with all the reviews the describe my exact illness.

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Facilities

  • 24 Hour Reception
  • Air Conditioning
  • Air Conditioning in public areas
  • Archery
  • Bar
  • Bicycle Rental
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Currency Exchange
  • Darts
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Football
  • Golf
  • Gym
  • Hairdresser
  • Hairdryer
  • Heated Swimming Pool
  • High Chairs
  • Indoor Swimming Pool
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Pool
  • Laundry Service
  • Lifts
  • Lounge
  • Luggage Storage
  • Mini Golf
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Rifle Shooting
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Whirlpool
Click on a beach below for more information