7 Aug 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
This hotel has just completed an extensive refurbishment programme and is located in the Northern part of the island, on the Qawra peninsula, at the St. Pauls Bay seaside resort, two minutes walk from a 2.5 km stretch of promenade. Qawra hosts a number of shops, supermarkets, restaurants, bars, a cinema and a casino as well as a vast array of water sport facilities. This popular resort offers easy access to the rest of the island, with a bus terminus situated just 5 minutes walk from the Hotel offering direct bus rides to all parts of the island. Qawra is also minutes away from the rural areas of Wardija and Mellieha, offering an opportunity for interesting country and scenic walks.

Distance from Airport
The hotel is located 23km from the airport

Rooms
Rooms are decorated in warm mediterranean colours and designed to offer the utmost in comfort. Suites are uniquely defined by their luxurious and innovative design, combining traditional Maltese architecture with modern designs. Main features and facilities within the rooms include balcony, central heating / air-conditioning, en suite bath and shower, cable TV (with pay TV options), mini bar (extra charge), kettle and crockery for making hot beverages, laundry facilities, extra charge) radio, full size mirror, hair dryer in bedroom, ceiling fan, safety deposit box (local charge), 24 hour room service, fully carpeted, hairdresser services available in the privacy of the rooms, electric current 240 volts. (Superior rooms are bigger than standard rooms and have tea and coffee making facilities.

Food & Drink
The elegant and informal main restaurant is buffet style and is open for breakfast, lunch and dinner. It is totally non-smoking (smokers lounge just outside). A dress code is enforced during dinner times. The completely refurnished Trattoria La Mentha, open in the evening, is an alternative dining facility to all hotel guests. Traditional Italian food is served in this restaurant, emphasising the quality yet simplistic style of Mediterranean cuisine. A variety of antipastos, salads, pasta, deep pan and thin crust pizzas, and the Chefs daily specialities are on offer. L Castagna offers a new menu including grills and light snacks, open on a 24 hour basis, has Internet facilities, alongside some other pastime electronic devices. It offers a variety of hot and cold beverages, snacks, ice-cream and scrumptious pastries - most of which are freshly baked in the outlet itself. Canoa Pub features a maritime theme, with an antique 13 metre long rowing boat adorning the ceiling. The pub offers a wide range of local and foreign beer, mostly on draught, a range of alcoholic and non-alcoholic cocktails, a variety of free bar snacks and a choice of pub food. The pub hosts regular live entertainment and is equipped with a big screen, featuring a number of popular events. Lycra Pool Bar offers drinks (open during summer), barbecue lunches, freshly grilled meats, fresh fish and freshly prepared salads during the day.

Sports & Entertainment
The hotel offers a game room, with an additional one opening during the summer months. A billiards and air-hockey table, together with a choice of electronic games are available. There is a roof top pool (6th floor) with an integrated children’s pool. The outdoor pool and childrens pool are closed in Winter, The indoor pool is closed in August.Hotel Santana offers free Wi-Fi services in all rooms and public areas. Moreover, a courtesy PC with access to the internet has also been set up in the hotel lobby and is available, free of charge. Outdoor activities include diving in the warm waters of Malta, experiencing the amazing underwater world, walking and enjoying some of the most stunning scenes anywhere in the Mediterranean, cycling in the most exciting landscapes of Malta Island.

Indigo Wellness Club
The Egyptian themed indigo wellness club with its freshwater heated indoor pool, Jacuzzi, hydrotherapy bath, sauna (local charge), fitness room, massage room (local charge) and a health and beauty treatment salon offering over 80 health and beauty therapy treatments (local charges), gives you all the time and space to spoil and pamper yourself. The health and beauty therapy salon offers a wide range of treatments and personalised packages ranging from slimming treatments, algae baths, mud wraps and facials to simple make up.

   

TripAdvisor Traveller Rating

Based on 890 reviews
 

very good location, friendly and helpfull hotel staff

29 July 2015

first of all, the hotel is very very good situated, near the bus terminal where you can get everywhere in malta. the staff is very friendly, polite and helps you whenever it is possible!!! the...

first of all, the hotel is very very good situated, near the bus terminal where you can get everywhere in malta. the staff is very friendly, polite and helps you whenever it is possible!!! the breakfast was ok, the outside pool should be renewed, the inside pool is great. in total the stay in this hotel was ok and even after a small ac problem in our room in the first night, we enjoyed it very much then! after our check in we got in our room. room temperature was about 30 degrees and it smelled awfull like really old air and cold smoke, as if the room was a smokers room before. I tried to switch on the air condition, there was just a small breeze, not cold. we also had a ceiling fan, so I switched it on too. The whole thing moved, I really was scared that it will break and fall down the ceiling and on my head like in a horror movie. after 1 hour, the room was not getting colder, so i went down to the reception at 1 o'clock and asked if there is anything they can do, we can not sleep because of the heat. the staff was very friendly. he went up with us, checked some things and offered us immediately a new room for this night. the second room was much smaller but the ac worked fine and the bath was much nicer than in the first room. we could stay the whole week in this room. after that we were satisfied, but I think something like this should not happen in a hotel! the outside pool should be renewed, the pools edges are dirty and stained and don't look very nice. the breakfast was typical for english tourists (baked beans, fatty ham, fatty sausages, porridge, grilled tomatoes and every version of scrambled eggs)... not so much for european tourists but it was ok. the maltese bread tastes really good. some times there were some maltese products like small pastizzis or date cakes... I whished there was a little bit more maltese breakfast. and PLEASE change the music in the breakfast room!!! 3 songs of enrique igl*sias were played ALL the time again and again and again every morning!!! the indoor pool was very nice and we spent a lot of time there in the evening. it is not crowded and you can relax in the well temperatured water and in the whirlpool! after all the stay in this hotel was ok, but the things I mentioned should be fixed, to get a better rating for the future. Thanks again to all the friendly people at the reception in this hotel!

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Another great stay at Hotel Santana

28 July 2015

Stayed at this hotel a few times before. We stayed All Inclusive and the food in the restaurant is still very good. Lots of choices every breakfast, lunchtime and dinner. Staff very efficient. We...

Stayed at this hotel a few times before. We stayed All Inclusive and the food in the restaurant is still very good. Lots of choices every breakfast, lunchtime and dinner. Staff very efficient. We stayed in a family suite on the 5th floor. Ample size, cleaned daily....shower and water pressure was TERRIBLE though. Staff working in the ground floor cafe/bar were very friendly and always happy BUT VERY UNDERSTAFFED AND BUSY!! Only 1 staff member working behind the bar at times and having to make sandwiches etc. as well as serve drinks at a busy bar. There seemed to be a lot of "Managers" just walking around when they could have been helping serve drinks / food etc. Both swimming pools were clean. Indoor pool area near lifts / stairs very slippery though. Rooftop pool was lovely and the poolside showers were always clean. Lower level blue stripe sunbeds TERRIBLE, broken, dirty and uncomfortable..in dire need of replacement. Sunbeds on pool level were very good....but as previous comments highlighted.. guests laying towels on sunbeds early morning and then not coming back to them until afternoon was annoying and selfish... but that is not the hotels fault. Overall another GREAT stay.

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Good location, good value hotel

25 July 2015

Stayed in this hotel for one week in July. Good location close to bugibba bus terminus. Staff very friendly, room cleaned daily, with aircon, cooler, toiletries.food of good quality. Rooftop pool...

Stayed in this hotel for one week in July. Good location close to bugibba bus terminus. Staff very friendly, room cleaned daily, with aircon, cooler, toiletries.food of good quality. Rooftop pool with sea view. Good value for money however No children's entertainment

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Holiday in central location

25 July 2015

We are just finishing our stay in the Santana and enjoyed our holiday. We were in room 201 which is a superior room . It is large with a sofa, fridge, balcony. The room was cleaned every day by...

We are just finishing our stay in the Santana and enjoyed our holiday. We were in room 201 which is a superior room . It is large with a sofa, fridge, balcony. The room was cleaned every day by Yorka who did a good job and a credit and chatted when passing. The breakfast was variety from fruit cocktail, yougart, some cereal, usual fry-up, selection of bread & rolls, something for everyone taste. Dinner at night was selection of salad starters, soup, and choice of main meal - meat, fish, pasta and we had something to suit us every evening. In general any staff we came in contact with were helpful. Although some parts need updated and a fresh coat of paint, as this is the 2nd time staying here would come back as we haven't seen anything better for the price. Some friends stayed elsewhere and their food wasn't on a par with Santana, so swings & roundabouts. The very central location is perfect to access the bus station, tours, promenade area as one of us is hard to get around, so it's very handy. If come back will probably stay in same hotel and room as it suits us both.

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Facilities

  • 24 Hour Reception
  • A la Carte Restaurant
  • Aerobics
  • Air Conditioning
  • Air Conditioning in public areas
  • Bar
  • Bicycle Rental
  • Breakfast
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Cafe/ Snack Bar
  • Currency Exchange
  • Doctors / Medical Centre
  • Entertainment
  • Family Hotel
  • Gym
  • Hairdresser
  • Heated Swimming Pool
  • Indoor Swimming Pool
  • Internet Access
  • Jacuzzi
  • Kids Club
  • Kids Pool
  • Lifts
  • Lounge
  • Minibar
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Romantic
  • Room Service
  • Room Service (Extra Fee)
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Scuba Diving
  • Shops
  • Spa
  • Sunbathing Terrace
  • Sunbeds
  • Swimming Pool
  • Table Tennis
  • Telephone
  • Tennis Court(s)
  • Terrace
  • TV Lounge
  • Water Sports
  • Whirlpool
More beach information coming soon for this hotel