Sunrise Royal Makadi 5 ouf of 5
Makadi Bay, Hurghada

We stayed at the hotel during half term. On arrival we were greeted with a cold drink and a hot face towel :) Our room was in block 38 and we made our way to our room and our bags were brought up within 10 minutes of arrival. The room was spacious, clean with a lovely view over the beautiful gardens. The resort is HUGE they cater for everything and everyone, the main buffett is slightly manic and can be overwhelming, however due to all the a la carte restuarants that are available we only had to eat in the main buffett twice. The system for booking the a la cartes is a simple touch screen in reception, and worked really well. Our favourite was the Asian followed by the Italian. The aqua park is fab for kids with a huge selection of slides and the pool was heated so great for smaller kids. You receive towel cards on arrival - top tip is when you exchange your towels ask for a red flag this put this near your bed either by the pool or on the the beach and this stops all of the 'sellers' hassling you. There the Victoria Pub on site for those of you that like to watch football, as there is no where immediately outside the resort. The beach was gorgeous, the staff work so hard so take a few pound coins with you to reward them, Mohammed who worked the bar at the beach was fantastic!! Also Sameh & Karim who worked the Pergola bar deserve a special mention for their hospitality. We found the onsite pharmacy to be expensive with no prices displayed so felt that the price that we was charged was what ever he felt he could get out of us :( top tip, alot of small kids had heat rash so pack some liquid piriton in your suitcase or they will charge you £15 for the same over the counter product. The animation team went out of their way to ensure that you had a good holiday. The Customer service at the hotel was great. The only problem is the birds in the restaurant at breakfast, the hotel are trying to resolve the issue but just make sure you don't sit under the light fittings where the birds like to sit! I would throughly recommend to anyone and we hope to be back next year.

Our first time in Egypt and we had a fabulous time.The hotel was beautiful,clean and well cared for.All the staff are lovely,nothing is too much trouble for them.Mahmood in the lobby bar is fantastic and the animation team are wonderful. especially Karem.John and Marisio.The food was delicious everywhere but we particularly enjoyed the Asian and Italian restaurants.I would absolutely recommend this hotel to all.

This was our first time in Egypt and couldn't find any fault. Very friendly staff and very nice food. Really nice beach. Felt protected and our little one also had a great time. The only axe to grind was with the tour operator in that we had to pay more as it was in half term. But the hotel staff were very good. Also like the red flag system for the beach/poolside (ie don't sell to me!)

This was our first time in Egypt but definitely will not be the last. We could not fault this hotel at all. The rooms were immaculate, all of the restaurants were amazing and the service was great by all but especially the Animation team. The animation team were exceptional but particularly Bondok, Marco, Jon and Mario stood out. They made this holiday for us and are the very reason for why we'd come back. Every member of staff was very friendly and always made us feel welcome. This was the best holiday we have ever been on, we have only been back two weeks and we are already looking to book it again! See you all soon! Hannah & Charlie