6 Aug 2015

2 0 0 1

Your Party (age on return date)

(2-14yrs)
(0-23mths)
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Overview
The Columbus Aparthotel is a large complex of modern, Moorish style apartments. It is situated approximately 1 mile from Los Cristianos . There is a selection of shops, restaurants, bars and nightlife conveniently located close to the property.

Where is the nearest beach?
This hotel is located 800m from the beach

Distance from airport
This hotel is located 21km from Tenerife Airport

Rooms
The hotel rooms sleep up to 3 adults and are furnished with twin beds and a sofa bed. The studios sleep up to 2 adults and 1 child and are furnished with twin beds. The 1 bedroom apartments sleep up to 3 adults and 1 child and are furnished with twin beds and a sofa bed in the living area. The studios and apartments have a kitchenette with a fridge, a 2 ring hob, a kettle and a toaster.

Food & Drink
A poolside snack bar, rooftop sun terrace and a spacious restaurant with brand new show-cooking facility. All meals are buffet service. There is also a Chinese restaurant and pizzeria on-site.
Buffet breakfast, lunch and dinner, Snacks 10.00-13.00, Tea, coffee and cakes 15.00-18.00, Ice-cream 10.00-18.00, Self-service local alcoholic and soft drinks 10.00-22.00.

Sports & Entertainment
Leisure facilities and activities available at the hotel include a second swimming pool and a pool for children, two sun terraces and a roof-top sun terrace, all furnished with free sun loungers and parasols; a Spa (local charge and under separate management) offering massage and beauty treatments, a sauna, jacuzzi and fitness gym; a children's playgound, a games room, volleyball, shooting, table tennis and a TV lounge.Nightly entertainment including dancing‚ shows and professional acts.

   

TripAdvisor Traveller Rating

Based on 2373 reviews
 

Lovely holiday!

29 July 2015

We were not looking forward to our stay after reading previous reviews but I can honestly say i do not understand some of the complaints! we traveled as a couple & a few friends and enjoyed our...

We were not looking forward to our stay after reading previous reviews but I can honestly say i do not understand some of the complaints! we traveled as a couple & a few friends and enjoyed our stay! Rooms - basic but who spends all there time in their room on holiday anyway? cleaned at least every other day & towels regularly changed Pool - 2 large pools, baby pool, whirlpool and a pool behind the 2nd building... I would say having to reserve sunbeds at 7am is slightly ridiculous though and towels should be moved if people are not by the pool within a hour of it opening? Food - always plenty of choice (if your mot fussy!) pizza, pasta, chips. Meat, veg, soup, salad... I was however Ill for a few days but this could be the food or the water! Staff - friendly, helpful...I did not once get a bad atmosphere & even had a friendly conversation with the security guard! There was entertainment staff who seemed friendly but we did not partake in any activities! Leonard's bar also have a house DJ on a Saturday which created a party atmosphere which we loved! Yes this hotel is noisy but you are staying 10 minutes walk from the strip & this is one of the cheaper all inc hotels so will attract hen/stag parties and Young groups! But to be honest we found some families to be louder!! This hotel is fine if you are open minded & don't act like an idiot on holiday you will avoid fines and have a lovely stay! We will be returning to this hotel in the future & on an all inclysine basis :)

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Tenerife is nice, not sure about the hotel

28 July 2015

I enjoyed my holiday in Tenerife, there are tons of things to do and places to eat. I didn't think to much of the hotel though, the staff were not helpful or nice and the hotel wasn't over clean or...

I enjoyed my holiday in Tenerife, there are tons of things to do and places to eat. I didn't think to much of the hotel though, the staff were not helpful or nice and the hotel wasn't over clean or well maintained. The room had everything we needed. It is in a good location.

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Nice hotel ruined by vile staff and poor food

27 July 2015

Bar , reception and restaurant staff VERY rude and unhelpful. Food is so poor , only one night did we enjoy our meal which was mexican night but that was ruined by how mean the staff...

Bar , reception and restaurant staff VERY rude and unhelpful. Food is so poor , only one night did we enjoy our meal which was mexican night but that was ruined by how mean the staff were. Waitresses shouted at us for sitting at a table which was in a "closed" area which another family then sat , she then refused to clear our table at all. Heard of people getting fines for things such as jumpin in pool at night being loud or not having a clean room. Secuirty man very intimidating and rude follows you around writing notes

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HOTEL FROM HELL

26 July 2015

On the 17th July I flew to las Americas for my first holiday without my family. Months and months I left myself short in order to save for going away and to pay off my hotel. When we arrived at...

On the 17th July I flew to las Americas for my first holiday without my family. Months and months I left myself short in order to save for going away and to pay off my hotel. When we arrived at reception I automatically felt the excitement and happiness go away. There was one staff member on reception to check 34 people in, this included families with young children who began to become unsettled. We were welcomed with a dirty look and our passports were snatched out of our hands. I asked for Wifi and my response was, "LATER LATER". We were given our room key and told to go to block 2 as we were staying in the hotel building as we paid extra money for all inclusive. When we arrived at the room I couldn't believe my eyes. There was grease across the whole door and when we opened it I felt so angry as I knew it hadn't been cleaned. The bathroom actually had pubic hairs from previous guests in the sink, shower and over the toilet. The toilet had stale urine around the seat and the shower had dirty black marks and streak marks from where the maid had used a dry cloth in order to make it look clean. The beds had cigarette burns on the sheets and the walls were that cracked that the grout had started to come away. The mirror had marks from where the previous guests had obviously sneezed over it and the floor had not been moped. Up in the wardrobe were extra blankets which had food stains and ash marks. We went for food after this disaster and this made me even more annoyed. I felt like I couldn't wait to go home!! The food was stone cold and I automatically felt sick after I had ate a mouthful. No selection just basic pasta and chicken. I just thought it was cold as it was around 7.30 and I thought it was the remains so I gave it the by ball until the next day in which the same thing had happened again. My friend and I were diagnosed with food poisoning on the 2nd day. The food was not digesting which caused diarrhoea and a weird green colour due to the lack of bile. This automatically made our "all inclusive" go out the window as we had to eat out for breakfast, lunch and dinner for the remaining 5 days which cost us €200 (almost half my spending money). Then we have the bar. So much for all inclusive. Restricted to 2 pea size cups per person (including water) and the queues are huge. So you were up and down like a total idiot every 1 minute asking for water so we just went and bought our own. The food at the all inclusive bar was also disgusting the only thing that was decent was the chips and the soft drinks. Not proper spirits either. Hardly any sunbeds left at 8am. Sign saying you cannot reserve yet people are out during the night reserving and don't come back until 4pm? Hello? Security? Lift the towels? So on the 3rd night (my birthday) me and my friend arrived home at 4.30am when our door knocked and knocked and the phone rang constantly. Fair enough the noise may have echoed in the corridor but in no way were we ridiculously noisy! It was the security guard. I wouldn't answer my door at 4.30am at my home so why would I on holiday? He basically let himself in with the master key and began shouting at me and telling me I was getting fined in the morning. I went to leave towels out the next morning and when I returned my room key would not work. They had blocked us out of our room. €100 fine or we couldn't get back in. Again another €50 gone, funny they want to know us when we do something wrong but don't want to know us when I complain. There was actually an A4 page of notes about what apparently happened the night before made by the security guard. So there was me annoyed again as I ran out of euros on the 3rd day!!! Then comes the "cleaning" of the room. No clean towels for 3 days as appears rely it's "bad for the environment" and "even a 5* hotel doesn't change towels everyday". What a load of rubbish. I stayed in the Vulcano last year and had clean towels every day and when you walked into the room you smelt a fresh clean smell of scented bleach and cleaning products. Not once was our room cleaned, the "maid" actually just made the bed and hung the towels up. No clean sheets on the bed for a week, no bathroom cleaning, no mopping of the floors. Bugger all. How anyone can rate this dump more than 1 is beyond me. Obviously don't understand the meaning of money and value of good service. £674 totally threw down the drain I would have had a better night sleep on the grass with my beach towel. Just because I'm not happy with the "service" I got, doesn't mean I'm fussy or ungrateful, it means I don't pay someone my hard earned money to put in their pocket and spend on themselves!!!!!! This hotel is a joke and their fines of €100 is obviously commission for themselves!!!! Scam scam scam!!!! And FAO of the manager, do not reply with we are sorry to hear blah blah and fine when necessary, I don't want to hear your crap and yes I will be returning to las Americas but I will be staying in a hotel not a HOSTEL. 😃👍🏼

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Facilities

  • 24 Hour Reception
  • Aerobics
  • Air Conditioning in public areas
  • Bar
  • Basketball
  • Buffet Breakfast
  • Buffet Restaurant
  • By the Beach
  • Currency Exchange
  • Darts
  • Disabled Friendly
  • Doctors / Medical Centre
  • Entertainment
  • Golf
  • Gym
  • Hairdresser
  • Heated Swimming Pool
  • High Chairs
  • Internet Access
  • Jacuzzi
  • Kids Playground
  • Kids Pool
  • Kitchen Facilities
  • Laundry Service
  • Lifts
  • Lounge
  • Luggage Storage
  • Pool Bar
  • Pool/Billiard Table
  • Reception
  • Restaurant
  • Safety Deposit Box
  • Satellite TV
  • Sauna
  • Shops
  • Spa
  • Sport Facilities
  • Sunbathing Terrace
  • Sunbeds
  • Supermarket
  • Swimming Pool
  • Table Tennis
  • Tea/Coffee Making Facilities
  • Terrace
  • TV Lounge
  • Whirlpool
Click on a beach below for more information