You've clicked a link which will take you back to the old On the Beach web site. Would you like to continue or stay on our new site?
Alison is the fastest way to get the answers you need to hundreds of your frequently asked questions. She never sleeps and is available 24hrs a day. Why not ask her a question now.
Ask Alison a question
Manage your Booking is a self service system for our customers. Here you can send us a message, add extras to your booking, view and print your paperwork, make amendments to your booking and pay your holiday balance. Why not log in now and take a peek.
Manage my booking
On The Beach Limited
Park Square
Bird Hall Lane
Cheadle
SK3 0XN
About this site
What we sell
Top Destinations
Recently Searched
On The Beach act as an agent providing a web search interface between you and various third party suppliers of travel products (e.g. flight, hotel or transfer). Each product you choose has its own price independent of other products booked at the same time and creates a separate contract between you and the supplier of that product.
Price Match Promise
We want to make sure you get the very best deal possible and to make sure of this, we offer a Price Match Promise when you book a flight and hotel, which is our promise that you never pay too much on our website.
The Price Match is simple. We are so confident our website shows the lowest prices available online, if you find a cheaper price, on the same day as you made your purchase through us, we'll speak to your suppliers and negotiate a refund of the difference.
Price Match Terms and Conditions
To request a Price Match
Email pricematch@onthebeach.co.uk and remember to include:
Please note we cannot accept responsibility where you have failed to send us the information requested in the format required or where a URL from the site you are asking to Price Match is no longer active, as it prevents us from viewing the comparison holiday.
Should this mean that we are unable to view a Price Match request from you on the day of purchase we will not be obliged to match the price for a booking if you later send a working URL or complete screen shot.
We will review the details of your Price Match request with your suppliers and reply to you via email within 7 working days. Refunds will be re-credited to the original card used to make your online purchase within 14 days or where only a deposit has been paid; the amount will be discounted from your outstanding balance.
Please note: On the Beach act as an agent providing a web search interface between you and various third party suppliers of travel products (e.g. flight, hotel or transfer). Each product you choose has its own price independent of other products booked at the same time and creates a separate contract between you and the supplier of that product.
The flight failures recently have only served to highlight the importance of ensuring that you are well looked after in the unfortunate event of the insolvency of a flight supplier. On the Beach have arranged a number of in resort and out of resort support and services giving you peace of mind in the rare event of the insolvency of a flight company. We will guarantee to deliver the following:
On the Beach holds ATOL 10017. We are also full ABTA members.
It’s reassuring to know that every aspect of your holiday is financially protected when you book with On the Beach. So in the event of any supplier or On the Beach failure, your money is safe. Whether you’re counting down to departure or already on holiday, you can have complete peace of mind that you’re guaranteed financial protection.
Flight Plus Holidays
Hotels
All hotel only bookings are protected through our On the Beach Trust fund. You will be offered the option of transferring monies to be credited against another hotel booking or receive a refund.
Other Bookings like transfers, car hire and airport parking
All other products sold on this site are also protected through our On the Beach Trust fund. You will be offered the option of transferring monies to be credited against an alternative booking (where one is available) or receive a refund.
Local holiday experts and their knowledge is at your disposal.
Resorts include:-
Available 24/7 on call plus frequent visits to all our main hotels to ensure you enjoy your holiday.
On hand to help with tours, excursions, advice or indeed sort out any particular problems you could be experiencing.
It is this all-round dedication to delivering the best holiday ever which makes On the Beach one of the largest online travel companies in the UK sending over 500,000 customers away each year.
You've clicked a link which will take you back to the old On the Beach web site. Would you like to continue or stay on our new site?
